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Hospitality Operations Jobs in Delaware (NOW HIRING)

Insomnia Cookies

Assistant Store Manager

Dover, DE · On-site

  • Medical

  • Dental

  • Vision

  • PTO

... hospitality operations Strong operational discipline and attention to detail Ability to coach and develop hourly team members Comfortable working in fast-paced, high-volume environments Ability to ...

Lucky Strike

Restaurant & Operations Manager

Wilmington, DE · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hospitality is our core and we strive to deliver memorable experiences for every guest on every ... Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining ...

The Restaurant Store

Operations Professional

New Castle, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The Operations Professional with The Restaurant Store is responsible for all aspects of ... We aim to exceed our customers' expectations by providing excellent hospitality, quality, and value.

HYATT HOUSE LEWES

Operations Manager

Lewes, DE

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's or Bachelor's degree in Hospitality or related field preferred. * Minimum two years of leadership experience in hotel operations, housekeeping, engineering or a related department.

Owens Community College

$50K/yr

Instructor, Food, Nutrition and Hospitality The Instructor, Food, Nutrition and Hospitality ... Knowledge of professional kitchen operations, equipment uses, and work flow. * Knowledge of ...

Life Time

Facility Operations Assistant Lead

Arden, DE · On-site

$24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

College degree in business, hospitality, or related field * Experience with building operations PayThis is an hourly position with wages starting at $24.75 and pays up to $33.25, based on experience ...

Troon Golf

Retail Operations Coordinator

Bethany Beach, DE · On-site

$17.75 - $23.75/hr

... Operations Coordinator to support the daily operations of the Retail Department. This position ... The ideal candidate thrives in a fast-paced hospitality environment, possesses strong retail and ...

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Hospitality Operations information

What is hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What are the key skills and qualifications needed to thrive in hospitality operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are some common challenges faced in hospitality operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What are 5 careers in hospitality operations?

Five careers in hospitality operations include hotel manager, front desk supervisor, food and beverage manager, housekeeping supervisor, and event coordinator. These roles involve overseeing guest services, managing staff, and ensuring smooth daily operations in hospitality settings, often requiring strong communication and organizational skills.

What do hospitality operations do?

Hospitality operations involve managing the daily functions of hotels, resorts, or other lodging establishments, including guest services, housekeeping, food and beverage service, and facility management. Professionals in this field coordinate staff, ensure customer satisfaction, and maintain operational efficiency using tools like property management systems. Strong organizational and communication skills are essential for success in hospitality operations.
Hospitality Operations jobs near you
Infographic showing various Hospitality Operations job openings in Delaware as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Assistant Store Manager

Insomnia Cookies

Dover, DE • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 21 days ago

Insomnia Cookies rating

4.9

Company rating: 4.9 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

29th of 48 rated bakeries

Job description

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.
 
This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.
 
 
KEY RESPONSIBILITIES:
 
Operational Execution
Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
Support ordering, inventory accuracy, and shrink control
Assist in schedule creation and labor execution to meet operational targets
 
Talent & Team Development
Support recruiting, interviewing, onboarding, and training of new staff
Deliver consistent coaching and real-time performance feedback
Hold team members accountable to standards while reinforcing a growth mindset culture
Ensure onboarding and training programs are executed to company standards
 
Leadership & Ownership
Manage bakery operations independently in the absence of the BOM
Model urgency, accountability, and operational discipline
Partner with BOM and Area leadership to identify operational gaps and implement solutions
Maintain continuity of operations during leadership transitions or staffing shortages
Other duties as assigned
 
WHAT SUCCESS LOOKS LIKE
Able to independently execute all BOM-level administrative and operational tasks
Bakery is fully staffed, trained, and operating at high standards
Strong culture of accountability and consistency
Acts as a reliable operational leader during any coverage scenario
Demonstrates clear readiness and upward mobility toward a BOM role
 
QUALIFICATIONS & EXPERIENCE:
1+ year leadership experience in restaurant, retail, or hospitality operations
Strong operational discipline and attention to detail
Ability to coach and develop hourly team members
Comfortable working in fast-paced, high-volume environments
Ability to perform all bakery roles during peak business periods
Strong communication and problem-solving skills
 
SWEET POSITION PERKS:
Competitive pay + bonus eligibility
Medical, dental, vision & pet insurance
Paid vacation + wellness days
Career development pipeline into BOM leadership
Free cookies every shift 
Fun, fast-paced team culture
 
 
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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