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Hospitality Operations Jobs in Seattle, WA (NOW HIRING)

We are a hospitality-first company focused on service excellence, operational accountability, and creating exceptional experiences for tenants, guests, visitors, and clients. Position Summary The ...

Hospitality Associate

Seattle, WA ยท On-site

$200K - $250K/yr

Advise clients on operational legal issues in the hospitality and travel sectors, including marketing, distribution, procurement, and privacy/data security. * Draft and negotiate IT/IS agreements and ...

Hospitality is our core and we strive to deliver memorable experiences for every guest on every ... Own all aspects of Friday and Saturday nightlife operations including staffing, guest flow ...

Knowledge of the goals, basic principles, concepts, standards, and regulations related to hospitality operations. * Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point ...

We believe exceptional hospitality, operational excellence, and great people are the foundation of our success. As we continue to expand, we are looking for a hands-on leader who can take ownership ...

We believe exceptional hospitality, operational excellence, and great people are the foundation of our success. As we continue to expand, we are looking for a hands-on leader who can take ownership ...

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Hospitality Operations information

See Seattle, WA salary details

$11

$27

$56

How much do hospitality operations jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for hospitality operations in Seattle, WA is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $31.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in hospitality operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are some common challenges faced in hospitality operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What are 5 careers in hospitality operations?

Five careers in hospitality operations include hotel manager, front desk supervisor, food and beverage manager, housekeeping supervisor, and event coordinator. These roles involve overseeing guest services, managing staff, and ensuring smooth daily operations in hospitality settings, often requiring strong communication and organizational skills.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What is hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What do hospitality operations do?

Hospitality operations involve managing the daily functions of hotels, resorts, or other lodging establishments, including guest services, housekeeping, food and beverage service, and facility management. Professionals in this field coordinate staff, ensure customer satisfaction, and maintain operational efficiency using tools like property management systems. Strong organizational and communication skills are essential for success in hospitality operations.
Infographic showing various Hospitality Operations job openings in Seattle, WA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,173 per year, or $27.5 per hour.

General Manager of Catering / Hospitality Operations

McCormick & Schmicks

Tukwila, WA โ€ข On-site

$100K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Overview

McCormick Catering Seattle brings the same elevated hospitality and culinary expertise that has made the McCormick name a trusted choice for memorable dining experiences. Featuring chef-crafted menus, fresh Pacific Northwest seafood, premium steaks, and thoughtfully prepared seasonal fare, the catering team delivers exceptional food and service for corporate gatherings, weddings, social celebrations, and special events. With professional execution, customizable offerings, and a commitment to quality, McCormick Catering creates polished, stress-free events that leave a lasting impression on every guest.
 

Benefits:

  • Extensive and well-rounded training program
  • Continued career development and growth opportunities
  • Generous employee discounts on dining, retail, amusements and hotels
  • Multiple health benefit plans to suit your needs
  • Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
  • Paid sick leave
  • The Company offers salaried managers 10 paid vacation days per full calendar year. New employees receive a pro-rated amount of vacation during their first calendar year
  • Monthly discretionary bonus potential

Responsibilities
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
  • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
  • Ensure positive guest service in all areas.  Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
  • Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service

Qualifications
  • At least 3 years General Manager experience in an upscale, full-service, high-volume dining establishment or Catering Operations
  • At least 3 years as Food & Beverage Director within a reputable hotel or resort
  • Additional experience in Regional or multi-unit management is preferred
  • Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
  • Strong understanding of cost and labor systems that lead to restaurant profitability
  • Strong communication and leadership skills combined with advanced computer and math skills
  • Stable and progressive work history; Strong work ethic

#LI-CM1

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Pay Range
USD $100,000.00 - USD $115,000.00 /Yr.