Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...
Quick apply
Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...
Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...
Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...
Premium Hospitality GM: Stadium & VIP Events (Austin)
Austin, TX · On-site
$45K - $55K/yr
Levy Sector, the Levy premium hospitality arm at the Q2 Stadium in Austin, seeks a General Manager of Premium to lead all premium hospitality operations. You will manage suites, clubs, lounges, and ...
Premium Hospitality GM: Stadium & VIP Events (Austin)
Austin, TX · On-site
$45K - $55K/yr
Levy Sector, the Levy premium hospitality arm at the Q2 Stadium in Austin, seeks a General Manager of Premium to lead all premium hospitality operations. You will manage suites, clubs, lounges, and ...
Premium Hospitality GM - Stadium Experience Leader (Austin)
Austin, TX · On-site
$45K - $55K/yr
Compass Group USA, in partnership with Levy, seeks a General Manager of Premium for the Q2 Stadium to lead all premium hospitality operations, including suites, clubs, lounges, and catered events.
Premium Hospitality GM - Stadium Experience Leader (Austin)
Austin, TX · On-site
$45K - $55K/yr
Compass Group USA, in partnership with Levy, seeks a General Manager of Premium for the Q2 Stadium to lead all premium hospitality operations, including suites, clubs, lounges, and catered events.
Is responsible for the daily Hospitality operations, ensuring FMI provides each guest with an experience that is characterized by highly attentive service, excellent food, and beverages, in a clean ...
Is responsible for the daily Hospitality operations, ensuring FMI provides each guest with an experience that is characterized by highly attentive service, excellent food, and beverages, in a clean ...
Is responsible for the daily Hospitality operations, ensuring FMI provides each guest with an experience that is characterized by highly attentive service, excellent food, and beverages, in a clean ...
Is responsible for the daily Hospitality operations, ensuring FMI provides each guest with an experience that is characterized by highly attentive service, excellent food, and beverages, in a clean ...
Hospitality Sales Representative
Richardson, TX · On-site
$80K - $90K/yr
... support their operations and guest experience. Key Responsibilities · Develop and maintain ... hospitality clients, including hotels, restaurants, catering companies, and event venues. · ...
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Hospitality Sales Representative
Richardson, TX · On-site
$80K - $90K/yr
... support their operations and guest experience. Key Responsibilities · Develop and maintain ... hospitality clients, including hotels, restaurants, catering companies, and event venues. · ...
Participants will gain exposure to key areas of hotel and hospitality operations while building the leadership skills needed to successfully step into a future management role. This program may ...
Participants will gain exposure to key areas of hotel and hospitality operations while building the leadership skills needed to successfully step into a future management role. This program may ...
Hospitality Trainer
$15 - $18/hr
A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will ...
Quick apply
Hospitality Trainer
$15 - $18/hr
A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will ...
Hospitality Trainer
$15 - $18/hr
A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will ...
Hospitality Trainer
$15 - $18/hr
A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will ...
Hospitality Manager
Houston, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
New
Hospitality Manager
Houston, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
New
Hospitality Manager
San Antonio, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
Hospitality Manager
San Antonio, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
Hospitality Manager
Austin, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
Quick apply
Hospitality Manager
Austin, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
Hospitality Manager
Houston, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
New
Quick apply
Hospitality Manager
Houston, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
New
Hospitality Manager
San Antonio, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
Quick apply
Hospitality Manager
San Antonio, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
Hospitality Manager
Austin, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
Hospitality Manager
Austin, TX · On-site
$55K - $75K/yr
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...
This is not a conventional hospitality operation. It is a place where the quality of human connection is the core product, where food and drink are social infrastructure, and where every detail is ...
This is not a conventional hospitality operation. It is a place where the quality of human connection is the core product, where food and drink are social infrastructure, and where every detail is ...
Line Cook
Dallas, TX · On-site
$15.50 - $19.50/hr
The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the ...
Quick apply
Line Cook
Dallas, TX · On-site
$15.50 - $19.50/hr
The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the ...
Line Cook
$15.50 - $19.50/hr
The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the ...
Line Cook
$15.50 - $19.50/hr
The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the ...
The ideal candidate is a highly organized hospitality professional who thrives in fast-paced environments, enjoys leading teams, anticipates operational needs before they arise, and creates memorable ...
The ideal candidate is a highly organized hospitality professional who thrives in fast-paced environments, enjoys leading teams, anticipates operational needs before they arise, and creates memorable ...
Hospitality Operations information
What is hospitality operations?
Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.
What are the key skills and qualifications needed to thrive in hospitality operations, and why are they important?
To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.
What are some common challenges faced in hospitality operations, and how can professionals effectively address them?
Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.
What is the difference between Hospitality Operations vs Hotel Front Desk Agent?
| Aspect | Hospitality Operations | Hotel Front Desk Agent |
|---|---|---|
| Primary Responsibilities | Oversees overall hotel functions, manages staff, coordinates departments | Handles guest check-ins/outs, manages reservations, provides guest services |
| Required Credentials | Hospitality management experience, certifications like CMP or CHA often preferred | High school diploma, customer service skills, hospitality certifications optional |
| Work Environment | Office and management settings within hotels or resorts | Front desk, lobby area, guest service environment |
| Industry Usage | Used in managerial, supervisory, and administrative roles | Frontline customer service role in hotels |
Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.
What are 5 careers in the hospitality operations industry?
Five common careers in hospitality operations include hotel manager, front desk supervisor, food and beverage manager, housekeeping supervisor, and event coordinator. These roles require strong customer service skills, organizational abilities, and often involve working flexible hours in a fast-paced environment.
What cities in Texas are hiring for Hospitality Operations jobs?
Cities in Texas with the most Hospitality Operations job openings:
Chick-fil-A rating
6.3
Based on 7,620 frontline employees who took The Breakroom Quiz
15th of 106 rated fast food restaurants
Job description
AM Hospitality Manager
Bastrop FSR • Role Clarity
Up to $22/hour (depending on availability, shift, and experience)
I. Executive Summary
The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM – 2:30PM. The Hospitality Manager will support Hospitality Team Leaders and Hospitality Team Members daily. They will focus on coaching people and implementing systems for increased performance. They will have ultimate authority during shift and will be responsible for all AM Hospitality operations and results.
II. Role & Responsibilities
· Oversee Daily Hospitality Operations, opening procedures, and transition to evening shift
· Partner with Director of Training to oversee training plan for new and ongoing training
· Support food safety & food quality
· Uphold highest cleanliness standard
· Oversee Speed of Service during Shift
· Coach, develop and hold accountable Team Members and Team Leaders
· Oversee Cash accountability
III. Key Measurables
· Food Safety Score = <3; No SAFE High-Risk Findings
· CEM Scores at or above current goals (OSAT > 80%)
· IPO < 1%; Net Profit > 14%
· Drive Thru Departure rate <23 seconds; Speed of Service < 3 minutes
· Labor % < 21%
· Cash over/short < $80/month
IV. Schedule Details
You will be expected to manage your time/presence during the shift to plug in and work vs. float. Must be available between 5:30AM – 3:00PM
V. Direct Reports
You will report directly to the Operator and/or Executive team. You will directly oversee all AM Team members and partner with Directors to coach and develop Team Leaders.
E-Verify Participation
We participate in E-Verify, a federal program used to confirm employment eligibility. We will use E-Verify to verify your authorization to work in the United States after hire. Participation in E-Verify does not change your rights as an applicant or employee.
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Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
What Chick-fil-A employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Chick-fil-A
Sourced by ZipRecruiter
Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.
Industry
Restaurants, food services and drinking places and traveler accommodation
Company size
5,001 - 10,000 Employees
Headquarters location
Atlanta, GA, US