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Hospitality Operations Jobs in Texas (NOW HIRING)

Chick-fil-A

AM Hospitality Manager

Bastrop, TX · On-site

$22/hr

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

Chick-fil-A

AM Hospitality Manager

Bastrop, TX · On-site

$22/hr

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

fotf

Kitchen Supervisor, Hospitality

Wimberley, TX

Is responsible for the daily Hospitality operations, ensuring FMI provides each guest with an experience that is characterized by highly attentive service, excellent food, and beverages, in a clean ...

fotf

Kitchen Supervisor, Hospitality

Wimberley, TX · On-site

Is responsible for the daily Hospitality operations, ensuring FMI provides each guest with an experience that is characterized by highly attentive service, excellent food, and beverages, in a clean ...

Chick-fil-A

Hospitality Trainer

San Antonio, TX · On-site

$15 - $18/hr

A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will ...

Chick-fil-A

Hospitality Trainer

San Antonio, TX · On-site

$15 - $18/hr

A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will ...

Landing

Hospitality Manager

Houston, TX · On-site

$55K - $75K/yr

If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...

New

Landing

Hospitality Manager

San Antonio, TX · On-site

$55K - $75K/yr

If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...

Landing

Hospitality Manager

Austin, TX · On-site

$55K - $75K/yr

If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...

Landing

Hospitality Manager

Houston, TX · On-site

$55K - $75K/yr

If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...

New

Landing

Hospitality Manager

San Antonio, TX · On-site

$55K - $75K/yr

If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...

Landing

Hospitality Manager

Austin, TX · On-site

$55K - $75K/yr

If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole ...

Mavericks Training and Performance Center

Line Cook

Dallas, TX · On-site

$15.50 - $19.50/hr

The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the ...

50 Eggs

Line Cook

Dallas, TX · On-site

$15.50 - $19.50/hr

The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the ...

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Hospitality Operations information

What is hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What are the key skills and qualifications needed to thrive in hospitality operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are some common challenges faced in hospitality operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What are 5 careers in the hospitality operations industry?

Five common careers in hospitality operations include hotel manager, front desk supervisor, food and beverage manager, housekeeping supervisor, and event coordinator. These roles require strong customer service skills, organizational abilities, and often involve working flexible hours in a fast-paced environment.

What cities in Texas are hiring for Hospitality Operations jobs?

Cities in Texas with the most Hospitality Operations job openings:

Hospitality Operations jobs near you
Infographic showing various Hospitality Operations job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

AM Hospitality Manager

Chick-fil-A

Bastrop, TX • On-site

$22/hr

Full-time

Posted 22 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,619 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants

Job description

AM Hospitality Manager

Bastrop FSR • Role Clarity

Up to $22/hour (depending on availability, shift, and experience)

I. Executive Summary

            The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM – 2:30PM. The Hospitality Manager will support Hospitality Team Leaders and Hospitality Team Members daily. They will focus on coaching people and implementing systems for increased performance.  They will have ultimate authority during shift and will be responsible for all AM Hospitality operations and results. 

II. Role & Responsibilities

·      Oversee Daily Hospitality Operations, opening procedures, and transition to evening shift

·      Partner with Director of Training to oversee training plan for new and ongoing training

·      Support food safety & food quality 

·      Uphold highest cleanliness standard 

·      Oversee Speed of Service during Shift

·      Coach, develop and hold accountable Team Members and Team Leaders 

·      Oversee Cash accountability 

III. Key Measurables

·      Food Safety Score = <3; No SAFE High-Risk Findings

·      CEM Scores at or above current goals (OSAT > 80%)

·      IPO < 1%; Net Profit > 14%

·      Drive Thru Departure rate <23 seconds; Speed of Service < 3 minutes

·      Labor % < 21%

·      Cash over/short < $80/month

IV. Schedule Details

You will be expected to manage your time/presence during the shift to plug in and work vs. float. Must be available between 5:30AM – 3:00PM

V. Direct Reports

You will report directly to the Operator and/or Executive team. You will directly oversee all AM Team members and partner with Directors to coach and develop Team Leaders.

E-Verify Participation

We participate in E-Verify, a federal program used to confirm employment eligibility. We will use E-Verify to verify your authorization to work in the United States after hire. Participation in E-Verify does not change your rights as an applicant or employee.

https://drive.google.com/drive/folders/1W6ATvOfApCEYbxgMD-dX7LLTmaZluXyP?usp=sharing

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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