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Hospitality Operations Jobs in Texas (NOW HIRING)

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

New

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

New

Vice President of Operations

Dallas, TX · On-site

$150K - $175K/yr

Our client, an industry-leading hospitality and catering organization is seeking an experienced Vice President of Operations to oversee a diverse portfolio of food and beverage operations throughout ...

Regional Operations Manager Level: Salaried / Exempt Scope: Accountable for the total operation of an assigned lodge, including guest experience, culinary, housekeeping, front desk, maintenance ...

Scope: Accountable for the total operation of an assigned lodge, including guest experience ... Own the day-to-day operation of the lodge, ensuring all departments meet Target Hospitality ...

New

Is responsible for the daily Hospitality operations, ensuring FMI provides each guest with an experience that is characterized by highly attentive service, excellent food, and beverages, in a clean ...

Is responsible for the daily Hospitality operations, ensuring FMI provides each guest with an experience that is characterized by highly attentive service, excellent food, and beverages, in a clean ...

A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will ...

A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will ...

The Regional Director of Operations is responsible for delivering strong operational performance, consistent hospitality standards, and positive client relationships across the region. The role ...

The Regional Director of Operations is responsible for delivering strong operational performance, consistent hospitality standards, and positive client relationships across the region. The role ...

The Regional Director of Operations is responsible for delivering strong operational performance, consistent hospitality standards, and positive client relationships across the region. The role ...

The ideal candidate is a highly organized hospitality professional who thrives in fast-paced environments, enjoys leading teams, anticipates operational needs before they arise, and creates memorable ...

The ideal candidate is a highly organized hospitality professional who thrives in fast-paced environments, enjoys leading teams, anticipates operational needs before they arise, and creates memorable ...

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Hospitality Operations information

What are the key skills and qualifications needed to thrive in Hospitality Operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles require skills in customer service, organization, and often certification or training in hospitality management. They are typically found in hotels, resorts, restaurants, and event venues.

What are some common challenges faced in Hospitality Operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What are the 6 basic hospitality skills?

Hospitality operations require six basic skills: excellent communication to interact effectively with guests and team members; customer service skills to ensure guest satisfaction; problem-solving abilities to address issues promptly; teamwork to collaborate with staff; organization to manage tasks efficiently; and adaptability to handle changing situations and guest needs. These skills are essential for providing a positive guest experience and maintaining smooth operations.

What is the highest paid job in hospitality?

The highest paid roles in hospitality often include general managers of large hotels or resort executives, with salaries reaching six figures or more. These positions require extensive experience, strong leadership skills, and often involve overseeing multiple departments and operations.

What are hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What is hospitality operations?

Hospitality operations refer to the management and coordination of services in hotels, resorts, restaurants, and other hospitality establishments. It involves overseeing staff, guest services, facilities, and ensuring smooth daily functioning, often requiring skills in customer service, organization, and industry-specific tools. Effective hospitality operations aim to provide a positive guest experience and maintain operational efficiency.
What cities in Texas are hiring for Hospitality Operations jobs? Cities in Texas with the most Hospitality Operations job openings:
Infographic showing various Hospitality Operations job openings in Texas as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

AM Hospitality Manaer

Chick-fil-A

Bastrop, TX • On-site

$22/hr

Full-time

Re-posted 9 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,585 frontline employees who took The Breakroom Quiz

16th of 106 rated fast food restaurants


Job description

AM Hospitality Manager

Bastrop FSR Role Clarity

Up to $22/hour (depending on availability, shift, and experience)

I. Executive Summary

The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support Hospitality Team Leaders and Hospitality Team Members daily. They will focus on coaching people and implementingsystems for increased performance.They will have ultimate authority during shift and will be responsible for all AM Hospitality operations and results.

II. Role & Responsibilities

Oversee Daily Hospitality Operations, opening procedures, and transition to evening shift

Partner with Director of Training to oversee training plan for new and ongoing training

Support food safety & food quality

Uphold highest cleanliness standard

Oversee Speed of Service during Shift

Coach, develop and hold accountable Team Members and Team Leaders

Oversee Cash accountability

III. Key Measurables

Food Safety Score = <3; No SAFE High-Risk Findings

CEM Scores at or above current goals (OSAT > 80%)

IPO < 1%; Net Profit > 14%

Drive Thru Departure rate <23 seconds; Speed of Service < 3 minutes

Labor % < 21%

Cash over/short < $80/month

IV. Schedule Details

You will be expected to manage your time/presence during the shift to plug in and work vs. float. Must be available between 5:30AM - 3:00PM

V. Direct Reports

You will report directly to the Operator and/or Executive team. You will directly oversee all AM Team members and partner with Directors to coach and develop Team Leaders.

E-Verify Participation

We participate in E-Verify, a federal program used to confirm employment eligibility. We will use E-Verify to verify your authorization to work in the United States after hire. Participation in E-Verify does not change your rights as an applicant or employee.

https://drive.google.com/drive/folders/1W6ATvOfApCEYbxgMD-dX7LLTmaZluXyP?usp=sharing

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Education:no requirementsEmployment Type: FULL_TIME

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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