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Hospitality Operations Jobs (NOW HIRING)

Las Vegas Distillery

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Director of Hospitality Operations

Henderson, NV · On-site

$90K - $120K/yr

Director of Hospitality Operations Las Vegas Distillery | On-Site, Henderson NV Run the guest experience at Las Vegas's premier craft distillery. Las Vegas Distillery is a fast-growing craft spirits ...

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Inventors Brewpub

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Director of Hospitality Operations

Port Washington, WI · On-site

$90K - $120K/yr

Director of Hospitality Operations We are seeking an experienced, hands-on Director of Hospitality Operations to lead and elevate our multi-revenue hospitality business. The restaurant, brewery and ...

Cosm

Hospitality Operations Crew (Part Time)

Detroit, MI · On-site

The Hospitality Operations Crew Member plays a critical behind-the-scenes role in daily operations and special events. This position supports bar and kitchen operations through stocking and receiving ...

K2services

Hospitality Supervisor

Washington, DC · On-site

$68K/yr

Key Responsibilities Hospitality Operations & Guest Experience (85-90%) * Provide a warm, professional, and engaging welcome to clients, visitors, executives, and VIP guests. * Act as the primary ...

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Hospitality Operations information

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How much do hospitality operations jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for hospitality operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in hospitality operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are some common challenges faced in hospitality operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What are 5 careers in hospitality operations?

Five careers in hospitality operations include hotel manager, front desk supervisor, food and beverage manager, housekeeping supervisor, and event coordinator. These roles involve overseeing guest services, managing staff, and ensuring smooth daily operations in hospitality settings, often requiring strong communication and organizational skills.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What is hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What do hospitality operations do?

Hospitality operations involve managing the daily functions of hotels, resorts, or other lodging establishments, including guest services, housekeeping, food and beverage service, and facility management. Professionals in this field coordinate staff, ensure customer satisfaction, and maintain operational efficiency using tools like property management systems. Strong organizational and communication skills are essential for success in hospitality operations.
More about Hospitality Operations jobs
What cities are hiring for Hospitality Operations jobs? Cities with the most Hospitality Operations job openings:
What states have the most Hospitality Operations jobs? States with the most job openings for Hospitality Operations jobs include:
Hospitality Operations jobs near you
Infographic showing various Hospitality Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Hospitality Operations Specialist

Hidden Valley Orchards

Lebanon, OH

$20 - $30/hr

Part-time

Posted 9 days ago

Job description

Our experience farm, hiddenvalleyorchards.com, is a community destination in the fall for pumpkin picking, great food and beverage, family activities, and authentic, high quality retail. We are a farm first, but a hospitality venue just as much - welcoming thousands of visitors each fall. The experience of our guests and associates is of paramount importance.

We are recruiting for a PART TIME, seasonal Hospitality Operations Specialist to help lead key areas of the farm to ensure guests have a safe, clean, and enjoyable experience - and get the best of what we have to offer. Competitive compensation will be $25+ per hour.

Responsibilities

Leadership & Daily Operations

  • Serve as the day-to-day operational leader for areas that may include retail, food & beverage, or activities
  • Provide direction, coaching, and support to team members throughout each shift.
  • Conduct opening, mid-day, and closing walkthroughs to ensure all areas meet cleanliness, safety, and presentation standards.
  • Ensure employees are following SOPs, safety guidelines, and company policies consistently.
  • Jump in to perform work directly where necessary.
  • Assist with training new team members, providing hands-on coaching and feedback.
  • Lead by example through professionalism, accountability, and a guest-first mindset.

Guest Experience

  • Resolve guest concerns or complaints promptly, professionally, and with a hospitality-first approach.
  • Create memorable guest interactions by anticipating needs and exceeding expectations.
  • Ensure all attractions are operating safely, efficiently, and with exceptional guest service.
  • Manage sampling and guest education on our products
  • Monitor guest flow throughout the property and make adjustments to reduce congestion and wait times.
  • Encourage team members to actively engage with guests rather than simply supervising attractions.

Safety & Compliance

  • Perform routine inspections.
  • Document and communicate maintenance, safety, or operational concerns to management.
  • Respond appropriately to guest or employee incidents and complete necessary documentation.
  • Verify attractions remain compliant with operational and safety standards throughout the day.

Property & Facility Management

  • Oversee cleanliness and appearance of guest areas, walkways, restrooms, seating areas, and activity spaces.
  • Coordinate minor maintenance needs and communicate larger repair requests.
  • Ensure supplies, equipment, and activity materials are stocked and organized.

Requirements

Experience

  • Proven experience in leadership at a restaurant, theme park, or hospitality group - or a long term background in education
  • Strong organizational and communication skills.
  • Food service experience
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Excellent time management skills and the ability to work collaboratively in a team setting.
  • Commitment to quality, cleanliness, and great customer service.
  • Ability to work weekends, holidays, and peak seasonal hours.
  • Excellent communication skills to interact with guests and provide a true farm-to-plate experience.

Abilities

  • Lifting, pushing, pulling and carrying
  • Bending/kneeling: Regular bending to lift items and supplies. Periodic kneeling.
  • Mobility: Full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day.
  • Continuous standing: During preparation, during service hours or during expediting, usually all day.
  • Hearing: Must have moderate hearing to hear equipment timers and communicate with other staff.
  • Vision: Must have excellent vision to see that product is prepared appropriately.

Competencies

  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Compassion: Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
  • Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
  • Interpersonal Skills: Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Benefits

  • $20 to $30 an hour
  • Weekend availability
  • Leadership opportunity in a growing experience farm.
  • Fun, energetic team environment.
  • The chance to create memorable experiences for thousands of guests each season.

Apply