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Hospitality Operations Jobs (NOW HIRING)

Chick-fil-A

AM Hospitality Manaer

Bastrop, TX

$22/hr

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

Chick-fil-A

AM Hospitality Manaer

Bastrop, TX · On-site

$22/hr

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

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Hospitality Operations information

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How much do hospitality operations jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for hospitality operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Hospitality Operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles require skills in customer service, organization, and communication, and often involve working in fast-paced environments with varying schedules.

What are some common challenges faced in Hospitality Operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What is the highest paid job in hospitality?

The highest paid roles in hospitality often include general managers of large hotels or resort executives, with salaries reaching six figures or more. These positions require extensive experience, strong leadership skills, and often involve overseeing multiple departments and operations.

What are hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What are the examples of hospitality operations?

Hospitality operations include managing hotel front desks, housekeeping, food and beverage services, event planning, and maintenance. These roles require coordination, customer service skills, and often involve working in fast-paced environments such as hotels, resorts, or restaurants.

What do hospitality operations do?

Hospitality operations involve managing the daily functions of hotels, resorts, or other lodging establishments, including guest services, housekeeping, food and beverage service, and facility maintenance. Professionals in this field coordinate staff, ensure customer satisfaction, and oversee operational efficiency using tools like property management systems. Strong communication, organizational skills, and industry certifications are often important for success.
More about Hospitality Operations jobs
What cities are hiring for Hospitality Operations jobs? Cities with the most Hospitality Operations job openings:
What states have the most Hospitality Operations jobs? States with the most job openings for Hospitality Operations jobs include:
What job categories do people searching Hospitality Operations jobs look for? The top searched job categories for Hospitality Operations jobs are:
Hospitality Operations jobs near you

Business Analyst - Hospitality Operations

Fusion HCR

Las Vegas, NV • On-site

Other

Posted 19 days ago

Job description

Business Analyst - Hospitality Operations
Location: Las Vegas, NV (Onsite)
Type: Contract to hire
Industry: Hospitality / Gaming
Position Overview
Fusion HCR is seeking a Business Analyst to support large-scale hospitality initiatives for a premier Las Vegas client. This role is highly business-facing and requires a polished, professional individual who can confidently engage with stakeholders across hotel operations, finance, and executive teams.
The ideal candidate brings strong experience in project discovery, requirements gathering, vendor coordination, and documentation, with a background supporting enterprise hospitality environments.
Key Responsibilities
Project Discovery & Business Engagement
  • Lead initial discovery efforts for new projects, working closely with business stakeholders to define scope, goals, and success criteria
  • Facilitate meetings, workshops, and interviews with cross-functional teams
  • Translate business needs into clear, actionable requirements
Requirements Gathering & Documentation
  • Gather, analyze, and document functional and business requirements
  • Produce high-quality deliverables including:
    • Business requirements documents (BRDs)
    • Process flows and user journeys
    • Gap analysis and current/future state documentation
  • Ensure clarity and alignment between business and technical teams
Vendor & Budget Coordination
  • Partner with vendors and third-party providers to support project execution
  • Assist with budget tracking, cost estimates, and vendor coordination
  • Support project planning efforts alongside PMs and leadership
Hospitality Operations Support
  • Work closely with hotel operations teams (front desk, guest services, finance, etc.)
  • Support initiatives tied to property management systems, guest experience, and operational workflows
  • Ensure solutions align with real-world hospitality processes
Required Qualifications
  • 4+ years of experience as a Business Analyst in enterprise environments
  • Strong experience with project discovery and requirements gathering
  • Experience working directly with business stakeholders and executives
  • Proven ability to create clear, structured documentation
  • Experience coordinating with vendors and supporting project budgets
  • Excellent communication skills with a highly professional presence

Apply