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Hospitality Manager Jobs in Springfield, MA (NOW HIRING)

Highgate Hotels

Houseperson

West Springfield, MA · On-site

$14.50 - $17.75/hr

Hourly Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North ...

Chili's

Restaurant Manager

Manchester, CT · On-site

$70K - $75K/yr

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting ...

Chili's

Restaurant Manager

Glastonbury, CT · On-site

$70K - $75K/yr

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting ...

Chili's Grill & Bar

Restaurant Manager

Manchester, CT · On-site

$70K - $75K/yr

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting ...

Chili's Grill & Bar

Restaurant Manager

Simsbury, CT · On-site

$68K - $75K/yr

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting ...

Chili's

Restaurant Manager

Hadley, MA · On-site

$70K - $75K/yr

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting ...

Chili's

Restaurant Manager

Simsbury, CT · On-site

$68K - $75K/yr

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting ...

Chili's Grill & Bar

Restaurant Manager

Glastonbury, CT · On-site

$70K - $75K/yr

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting ...

Chili's

Restaurant Manager

West Springfield, MA · On-site

$70K - $77K/yr

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting ...

Chili's Grill & Bar

Restaurant Manager

Hadley, MA · On-site

$70K - $75K/yr

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting ...

Compass Group

Business Manager

Hartford, CT · On-site

$60K - $65K/yr

About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is ... Job Summary As the Business Manager, you will be responsible for ensuring accurate management and ...

Compass Group

Business Manager

Hartford, CT · On-site

$60K - $65K/yr

About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is ... Job Summary As the Business Manager, you will be responsible for ensuring accurate management and ...

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All JobsHospitality JobsHospitality Manager JobsHospitality Manager Jobs in Springfield, MA

Hospitality Manager information

See Springfield, MA salary details

$25.5K

$57.7K

$82.9K

How much do hospitality manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for hospitality manager in Springfield, MA is $57,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $68,900.00 per year, depending on experience, location, and employer.

What is a hospitality manager?

A hospitality manager oversees the daily operations of a hotel or restaurant. As a hospitality manager, your responsibilities and duties include interacting with guests to provide excellent customer service and meet their needs, managing the staff, and scheduling shifts and events to ensure the smooth operation of the facility. You are also responsible for assigning, supervising, and evaluating your employees, checking that supplies are in stock and ordered, and that your staff’s equipment is in good working order. Hospitality managers prepare reports for upper management and consult with them about staff issues, budgeting, and pricing of services.

What are the key skills and qualifications needed to thrive as a hospitality manager, and why are they important?

To thrive as a Hospitality Manager, you need expertise in operations management, customer service, and financial oversight, usually supported by a degree in hospitality or business and relevant industry experience. Familiarity with property management systems (PMS), booking software, and health and safety regulations is typically required. Outstanding interpersonal skills, leadership, and problem-solving abilities help you motivate teams and exceed guest expectations. These skills ensure efficient operations, positive guest experiences, and profitability in a highly competitive industry.

What are some common challenges faced by hospitality managers and how can they be addressed?

Hospitality Managers often face challenges such as managing staff turnover, maintaining high service standards during busy periods, and handling guest complaints effectively. To address these, it's important to foster a positive team environment, provide ongoing training, and implement clear communication protocols. Additionally, successful managers develop strong problem-solving skills and remain adaptable to changing guest needs and operational demands.

What qualifications do I need to be a hospitality manager?

A hospitality manager typically needs a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality management, business, or a related field. Relevant experience in the hospitality industry, strong leadership skills, and knowledge of hotel or restaurant operations are also important. Certifications such as Certified Hospitality Supervisor (CHS) or similar can enhance job prospects.
More about Hospitality Manager jobs
What are the most commonly searched types of Hospitality jobs in Springfield, MA? The most popular types of Hospitality jobs in Springfield, MA are:
What are popular job titles related to Hospitality Manager jobs in Springfield, MA? For Hospitality Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Hospitality Manager jobs in Springfield, MA look for? The top searched job categories for Hospitality Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hospitality Manager jobs? Cities near Springfield, MA with the most Hospitality Manager job openings:
Hospitality Manager jobs near you
Infographic showing various Hospitality Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,666 per year, or $27.7 per hour.

Restaurant & Operations Manager

Lucky Strike Entertainment

East Hartford, CT • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Lucky Strike Entertainment rating

5.5

Company rating: 5.5 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

9th of 18 rated bowling alleys

Job description

Why Lucky Strike?

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.
 
From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.
 
When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

The Role
 
As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.
 
What You'll Do
  • Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
  • Drive revenue through sales-focused service, upselling, guest engagement, and event support
  • Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
  • Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
  • Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
  • Ensure the center is operationally ready and guest-ready through every high-volume shift
What You'll Bring
  • 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
  • A proven ability to drive food and beverage sales and build teams that deliver it consistently
  • Experience training and developing hourly leaders in fast-paced environments
  • A floor-first management style with a strong read on guest experience
  • Solid financial acumen including labor, food cost, inventory, and P&L contribution
  • Comfortable lifting up to 50 lbs and standing or walking for extended periods
  • Flexible availability including nights, weekends, and holidays
What You'll Get
 
Our people are the reason guests keep coming back. Here is what we offer our Management team:
  • Medical, Dental, and Vision plans to select from based on your needs
  • Wellness resources to help you along your wellness journey
  • 401(k) Retirement Plans
  • Employee Stock Purchase Program
  • Employee Assistance Program (EAP)
  • Vacation and Holidays
  • Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

#LIDNP


Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: Lucky Strike Entertainment Benefits

The pay range for this position is $65,000 to $70,000 per year.

What Lucky Strike Entertainment employees say

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Benefits

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