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Hospitality Internship Jobs in Springfield, MA (NOW HIRING)

Hospitality Internship information

See Springfield, MA salary details

$8

$15

$21

How much do hospitality internship jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for hospitality internship in Springfield, MA is $15.49, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospitality Intern, and why are they important?

To thrive as a Hospitality Intern, you need a foundational understanding of customer service, organization, and basic hospitality operations, often supported by enrollment in or completion of a relevant degree program. Familiarity with property management systems (PMS), point-of-sale (POS) systems, and reservation software is typically expected. Strong interpersonal skills, adaptability, and a proactive attitude help you stand out in guest-facing and team environments. These skills ensure you deliver excellent guest experiences and effectively support daily operations in a fast-paced hospitality setting.

What kinds of hands-on experiences can I expect during a Hospitality Internship, and how do these prepare me for a full-time role?

During a Hospitality Internship, you can expect to rotate through various departments such as front desk, food and beverage, housekeeping, and event planning. These hands-on experiences allow you to develop a broad understanding of daily operations, customer service standards, and team collaboration within the hospitality industry. By working closely with experienced professionals and handling real guest interactions, you'll build problem-solving skills, adaptability, and confidence, all of which are valuable for transitioning into a full-time hospitality position.

What is a hospitality internship?

A hospitality internship is a temporary position that provides students or recent graduates with hands-on experience in the hospitality industry, such as hotels, restaurants, or event management companies. Interns typically work under the supervision of experienced professionals to learn about customer service, operations, and industry standards. These internships are designed to help individuals gain practical skills, build professional networks, and enhance their resumes for future career opportunities in hospitality.
What are the most commonly searched types of Hospitality jobs in Springfield, MA? The most popular types of Hospitality jobs in Springfield, MA are:
What job categories do people searching Hospitality Internship jobs in Springfield, MA look for? The top searched job categories for Hospitality Internship jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hospitality Internship jobs? Cities near Springfield, MA with the most Hospitality Internship job openings:

Hospitality Intern - The Meadows Music Theater

ASM Global

Hartford, CT • On-site

$18 - $20/hr

Part-time

Re-posted 13 days ago


ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

135th of 250 rated facilities management


Job description

Who We Are:
Born from performance and inspired by icons, Legends Global has built a legacy of powerful results with the leaders of global sports, entertainment and business. Our passion for creating remarkable experiences at every occasion for our Guests has enabled us to redefine the role of a sports solutions provider, setting a new expectation in the industry. It is quite simply - The Legends Way. This is not just a slogan posted in a conference room; it's our true north. It is the gauge by which we measure all things and it is evident in everything we do. The fact is, as a team's service partner, Legends has the vast majority of the direct Guest interactions ... the moments of truth ... where a fan's experience enjoying a team's product in person can be enhanced or decayed. We embrace this responsibility, and we hold ourselves accountable to delight every Guest that we serve. Delighting them is why we believe so strongly in product quality, and why we strive to deliver five-star customer service. It's why we are constantly innovating with products, service and technology. The best part of this approach is that delighting the Guest is good business. A happy Guest is good for us and it is great for our partners.
The Legends GLobal Internship Program provides the opportunity to gain valuable experience in sports and entertainment industry.
The Hospitality Intern will rotate between 4 departments; Concessions, Premium (VIP, In-Seat Service, special catering), Customer Service, and Office Duties. The Hospitality intern will work closely with the General Manager and the supervisors of each department.
Job Description:
Hospitality Intern: The Hospitality Intern will rotate between ALL departments; Concessions, Premium (VIP, In-Seat Service, special catering), Customer Service, Culinary, Merchandise and Office Duties. The Hospitality intern will work closely with the Director of Operations and the Managers of each department.
Responsibilities will include, but are not limited to:
  • Stocking
  • Taking inventory
  • Check-in and check-out of employees
  • Stand sheet reconciliation
  • Learning the POS system.
  • Assisting in Customer Service games
  • Compiling survey results in Excel
  • Taking inventory
  • Station set-up/breakdown
  • Learning culinary basics (recipes, knife handling etc.)
  • Learning Food Safety and Sanitation
  • Assisting with special events
  • Other tasks assigned by Manager

Requirements:
  • Junior or Senior in College Preferred
  • Interest in pursuing career in sports and entertainment/food and beverage industry is preferred
  • Self-motivated, creative, eager to learn, strong attention to detail
  • Creative, able to work independently
  • Ability to develop strong working relationships
  • Must be flexible to work extended hours due to business requirements, including late nights, weekends, and holidays
  • Proficient in Microsoft Office-Word, Excel, PowerPoint, Outlook
  • All applicants are subject to a criminal background check and drug test
  • All applicants must be at least 18 years of age

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
pay rate: $18 - $20 per hour
Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What ASM Global employees say

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019