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Hospitality Assistant Jobs in Springfield, MA (NOW HIRING)

Monarch Place

Assistant Banquet Manager

Springfield, MA · On-site

This full-time position offers an excellent opportunity to grow within a reputable hospitality environment. Key Responsibilities: - Assist the Banquet Manager in coordinating and supervising banquet ...

Aramark

Sous Chef Catering-Hospitality

West Hartford, CT · On-site

$30 - $32/hr

... assist with storage • Ensure proper handling of all food products and equipment is maintained, to ensure food safety and kitchen standards are adhered to at all times. • Ensure cleanliness and ...

Aramark

Sous Chef Catering-Hospitality

Hartford, CT · On-site

$30 - $32/hr

... assist with storage • Ensure proper handling of all food products and equipment is maintained, to ensure food safety and kitchen standards are adhered to at all times. • Ensure cleanliness and ...

Aramark

Sous Chef Catering-Hospitality

West Hartford, CT · On-site

$30 - $32/hr

The Sous Chef/Catering-Hospitality will coordinate, plan, participate, and supervise the production ... assist with storage Ensure proper handling of all food products and equipment is maintained, to ...

Life Time

Restaurant Assistant Leader

Westfield, MA

Position Summary The Assistant Cafe Leader supports the Cafe Leader in delivering exceptional guest ... Leads day-to-day cafe operations with a focus on hospitality, service standards, and shift ...

The Rally Group

Marketing & Events Assistant

Hartford, CT · On-site

$1.0K - $1.2K/wk

This paid position is perfect for individuals interested in developing their skills in hospitality, event management, and marketing strategies. Duties * Assist in the planning and execution of ...

The Rally Group

Marketing & Events Assistant

Hartford, CT · On-site

$1.0K - $1.2K/wk

This paid position is perfect for individuals interested in developing their skills in hospitality, event management, and marketing strategies. Duties * Assist in the planning and execution of ...

The Rally Group

Marketing & Events Assistant

Hartford, CT · On-site

$1.0K - $1.2K/wk

This paid position is perfect for individuals interested in developing their skills in hospitality, event management, and marketing strategies. Duties * Assist in the planning and execution of ...

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Hospitality Assistant information

See Springfield, MA salary details

$9

$18

$27

How much do hospitality assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hospitality assistant in Springfield, MA is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.61 and $21.92 per hour, depending on experience, location, and employer.

What is a hospitality assistant?

Hospitality Assistants are professionals who support the smooth operation of hospitality venues such as hotels, restaurants, and event spaces. Their duties often include greeting guests, assisting with check-in and check-out, serving food and beverages, maintaining cleanliness in public areas, and providing general customer service. They play a key role in ensuring guests have a pleasant and comfortable experience. Hospitality Assistants may also help with administrative tasks and work closely with other staff to meet guests’ needs.

What are the key skills and qualifications needed to thrive as a hospitality assistant, and why are they important?

To thrive as a Hospitality Assistant, you need a foundation in customer service, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and health & safety certifications is typically required. Strong interpersonal skills, teamwork, and the ability to remain calm under pressure help individuals excel in this role. These skills ensure smooth operations, positive guest experiences, and compliance with industry standards in hospitality environments.

What are some typical challenges hospitality assistants face during busy periods, and how can they effectively manage them?

During peak times, Hospitality Assistants often encounter high guest volumes and rapid service demands, which can lead to stress and time pressure. Effective management involves maintaining clear communication with team members, prioritizing tasks, and staying organized to ensure smooth service. Developing strong multitasking abilities and remaining calm under pressure are also important to consistently deliver quality guest experiences. Many employers provide training and encourage teamwork to help assistants handle these challenges successfully.

What is the difference between Hospitality Assistant vs Front Desk Agent?

AspectHospitality AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service certifications
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality establishments
Employer & Industry UsageHotels, event companies, hospitality servicesHotels, resorts, hospitality industry
Common Search & ComparisonYesYes

The Hospitality Assistant and Front Desk Agent roles both operate within the hospitality industry, often in hotels or resorts. While both require customer service skills and similar certifications, Hospitality Assistants typically support various operational tasks, whereas Front Desk Agents focus on guest check-in/out and front office duties. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the most commonly searched types of Hospitality jobs in Springfield, MA?

The most popular types of Hospitality jobs in Springfield, MA are:

What job categories do people searching Hospitality Assistant jobs in Springfield, MA look for?

The top searched job categories for Hospitality Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Hospitality Assistant jobs?

Cities near Springfield, MA with the most Hospitality Assistant job openings:

Hospitality Assistant jobs near you
Infographic showing various Hospitality Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,132 per year, or $18.3 per hour.

Concessions Supervisor - The Meadows Music Theater

ASM Global

Hartford, CT

$18/hr

Part-time

Re-posted 5 days ago

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

136th of 256 rated facilities management

Job description

The Role
The Concessions Supervisor position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Hospitality.
Company Overview:
Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities::
The Concessions Supervisor position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Hospitality.
Assist in training, and counseling of event staff.
Directly manage event day staff while having direct interaction with customers.
Maintain and control high volume food and beverage inventory.
Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
Develop and enforce standards for service, sanitation, and product and food quality.
Ability to interact with co-workers in order to assure compliance with company service standards, inventory.
Conduct physical audit of inventory and product, research and perform reconciliations.
Qualifications:
Must be at least 18 years of age.
Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
Must meet state and city health requirements for food handling and alcoholic beverage service.
Ability to multi task in a fast paced, team orientated setting.
Must be able to work fluently in English.
Ability to work in an open aired environment during all climate conditions.
Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
Ability to work all Venue events, including extended hours, nights, weekends, and holidays.
Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

pay rate: $18 per hour


Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.
Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

What ASM Global employees say

Pay

Benefits

Hours and flexibility

Workplace

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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