1

Hospitality Assistant Jobs in Springfield, MA (NOW HIRING)

Eligibility May Apply With genuine hospitality while providing the highest levels of service, a Server Assistant will deliver an exceptionally distinctive dining experience by ensuring the dining ...

Eligibility May Apply With genuine hospitality while providing the highest levels of service, a Server Assistant will deliver an exceptionally distinctive dining experience by ensuring the dining ...

Eligibility May Apply With genuine hospitality while providing the highest levels of service, a Server Assistant will deliver an exceptionally distinctive dining experience by ensuring the dining ...

Eligibility May Apply With genuine hospitality while providing the highest levels of service, a Server Assistant will deliver an exceptionally distinctive dining experience by ensuring the dining ...

Eligibility May Apply With genuine hospitality while providing the highest levels of service, a Server Assistant will deliver an exceptionally distinctive dining experience by ensuring the dining ...

Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So ... As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working ...

Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So ... As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working ...

Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So ... As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working ...

Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So ... As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working ...

Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So ... As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working ...

Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So ... As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working ...

Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So ... As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working ...

Administrative Assistant

CT · On-site

$18 - $22/hr

Opportunity for advancement Are you an Admin Assistant, Receptionist or Office Manager who loves ... skills, hospitality skills, how to communicate effectively, leadership skills, how to be an ...

Showing results 21-40

Hospitality Assistant information

See Springfield, MA salary details

$9

$18

$27

How much do hospitality assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hospitality assistant in Springfield, MA is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.61 and $21.92 per hour, depending on experience, location, and employer.

What is a hospitality assistant?

Hospitality Assistants are professionals who support the smooth operation of hospitality venues such as hotels, restaurants, and event spaces. Their duties often include greeting guests, assisting with check-in and check-out, serving food and beverages, maintaining cleanliness in public areas, and providing general customer service. They play a key role in ensuring guests have a pleasant and comfortable experience. Hospitality Assistants may also help with administrative tasks and work closely with other staff to meet guests’ needs.

What are the key skills and qualifications needed to thrive as a hospitality assistant, and why are they important?

To thrive as a Hospitality Assistant, you need a foundation in customer service, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and health & safety certifications is typically required. Strong interpersonal skills, teamwork, and the ability to remain calm under pressure help individuals excel in this role. These skills ensure smooth operations, positive guest experiences, and compliance with industry standards in hospitality environments.

What are some typical challenges hospitality assistants face during busy periods, and how can they effectively manage them?

During peak times, Hospitality Assistants often encounter high guest volumes and rapid service demands, which can lead to stress and time pressure. Effective management involves maintaining clear communication with team members, prioritizing tasks, and staying organized to ensure smooth service. Developing strong multitasking abilities and remaining calm under pressure are also important to consistently deliver quality guest experiences. Many employers provide training and encourage teamwork to help assistants handle these challenges successfully.

What is the difference between Hospitality Assistant vs Front Desk Agent?

AspectHospitality AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service certifications
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality establishments
Employer & Industry UsageHotels, event companies, hospitality servicesHotels, resorts, hospitality industry
Common Search & ComparisonYesYes

The Hospitality Assistant and Front Desk Agent roles both operate within the hospitality industry, often in hotels or resorts. While both require customer service skills and similar certifications, Hospitality Assistants typically support various operational tasks, whereas Front Desk Agents focus on guest check-in/out and front office duties. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the most commonly searched types of Hospitality jobs in Springfield, MA?

The most popular types of Hospitality jobs in Springfield, MA are:

What job categories do people searching Hospitality Assistant jobs in Springfield, MA look for?

The top searched job categories for Hospitality Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Hospitality Assistant jobs?

Cities near Springfield, MA with the most Hospitality Assistant job openings:

Infographic showing various Hospitality Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,132 per year, or $18.3 per hour.

Server Assistant

The Capital Grille

Hartford, CT • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday


The Capital Grille rating

8.8

Company rating: 8.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

We Wine. We Dine. We Build Careers! 


For this position, pay will be variable by location - plus tips.

We cordially invite you to apply. Joining our team provides exceptionally distinctive benefits, including: 

  • Competitive pay, every week
  • Anniversary pay
  • Paid sick leave
  • Medical, dental and vision coverage
  • Multiple insurance options, wealth benefits and flexible spending accounts
  • Dining and other discounts
  • State Benefits Overview
  • Matching 401(k) plan after one year of employment (21 and over)

  Note: Eligibility May Apply


With genuine hospitality while providing the highest levels of service, a Server Assistant will deliver an exceptionally distinctive dining experience by ensuring the dining room, lobby and service area are clean, stocked and visually appealing. A Server Assistant will be a team player throughout the restaurant by assisting Servers in properly serving food and beverages while also clearing, cleaning and resetting tables for the next guests. 


One key to our success is the high standards we set on the health and safety of our team members and guests. We are committed to the highest safety and sanitation practices, including team member wellness and team members maintaining clean, sanitized and safe restaurants.


From masterfully prepared cuisine to exceptional service, The Capital Grille provides a place where you can enjoy being part of a comfortably sophisticated restaurant while thriving in a nurturing work environment that encourages growth. 


What The Capital Grille employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Capital Grille logo

About Capital Grille

Sourced by ZipRecruiter

Capital Grille is a prestigious fine-dining restaurant located in Orlando, Florida. Established in the US, it operates under the umbrella of Darden Restaurants, known as one of the leading full-service restaurant companies in the world. With a primary focus in the food service and hospitality industry, Capital Grille is famed for its expertly prepared steaks, which are dry aged in-house. Additionally, the company offers a wide variety of other delicacies including seafood, creatively composed salads, and an extensive, award-winning list of over 350 world-class wines.

Company size

501 - 1,000 Employees

Headquarters location

Orlando, FL, US

Social media