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Hospitality Assistant Jobs in Sheffield, MA (NOW HIRING)

Winvian Farm LLC

Guest Assistant

Morris, CT

$18/hr

We are seeking a friendly, professional, and service-oriented Guest Assistant to join our team. In ... Provide exceptional hospitality and personalized service throughout each guest's stay * Communicate ...

Winvian Farm LLC

Guest Assistant

Morris, CT · On-site

$18/hr

We are seeking a friendly, professional, and service-oriented Guest Assistant to join our team. In ... Provide exceptional hospitality and personalized service throughout each guest's stay * Communicate ...

Life Time

Restaurant Assistant Leader

Westfield, MA · On-site

Position Summary The Assistant Cafe Leader supports the Cafe Leader in delivering exceptional guest ... Leads day-to-day cafe operations with a focus on hospitality, service standards, and shift ...

Vacatia

Assistant General Manager

Hancock, MA · On-site

... Assistant General Manager position designed to strengthen our leadership team and elevate the ... Resolve guest and owner concerns with professionalism, urgency, and a hospitality-first mindset.

Vacatia

Assistant General Manager

Hancock, MA · On-site

... Assistant General Manager position designed to strengthen our leadership team and elevate the ... Resolve guest and owner concerns with professionalism, urgency, and a hospitality-first mindset.

Vacatia

Assistant General Manager

Hancock, MA · On-site

... Assistant General Manager position designed to strengthen our leadership team and elevate the ... Resolve guest and owner concerns with professionalism, urgency, and a hospitality-first mindset.

Canyon Ranch

Assistant Front Office Manager

Lenox, MA

$53K - $55K/yr

Responsibilities The Assistant Front Office Manager plays a key leadership role within the Front ... Bachelor's Degree in Hospitality Management or a related field preferred. * Equivalent combination ...

KFC

KFC Assistant Restaurant Manager

Westfield, MA · On-site

Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So ... As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working ...

Canyon Ranch

Assistant Front Office Manager

Lenox, MA

$53K - $55K/yr

Responsibilities The Assistant Front Office Manager plays a key leadership role within the Front ... Bachelor's Degree in Hospitality Management or a related field preferred. * Equivalent combination ...

Canyon Ranch

Assistant Front Office Manager

Lenox, MA · On-site

$53K - $55K/yr

Responsibilities The Assistant Front Office Manager plays a key leadership role within the Front ... Bachelor's Degree in Hospitality Management or a related field preferred. * Equivalent combination ...

Wingate Healthcare, Inc.

CNA/PCA

Pittsfield, MA · On-site

... hospitality through a full continuum of premier services. Join us, and bring your passion ... Assure that residents are neat, clean, and properly clothed. Assist with bathroom and hygiene needs.

Dunkin

Assistant Manager

Winsted, CT · On-site

An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager ... or hospitality Key Competencies: Good analytical skills and business acumen Works well with other ...

Dunkin

Assistant Manager

New Hartford, CT · On-site

An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager ... or hospitality Key Competencies: Good analytical skills and business acumen Works well with other ...

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All JobsHospitality JobsHospitality Assistant JobsHospitality Assistant Jobs in Sheffield, MA

Hospitality Assistant information

What is a hospitality assistant?

Hospitality Assistants are professionals who support the smooth operation of hospitality venues such as hotels, restaurants, and event spaces. Their duties often include greeting guests, assisting with check-in and check-out, serving food and beverages, maintaining cleanliness in public areas, and providing general customer service. They play a key role in ensuring guests have a pleasant and comfortable experience. Hospitality Assistants may also help with administrative tasks and work closely with other staff to meet guests’ needs.

What are the key skills and qualifications needed to thrive as a hospitality assistant, and why are they important?

To thrive as a Hospitality Assistant, you need a foundation in customer service, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and health & safety certifications is typically required. Strong interpersonal skills, teamwork, and the ability to remain calm under pressure help individuals excel in this role. These skills ensure smooth operations, positive guest experiences, and compliance with industry standards in hospitality environments.

What are some typical challenges hospitality assistants face during busy periods, and how can they effectively manage them?

During peak times, Hospitality Assistants often encounter high guest volumes and rapid service demands, which can lead to stress and time pressure. Effective management involves maintaining clear communication with team members, prioritizing tasks, and staying organized to ensure smooth service. Developing strong multitasking abilities and remaining calm under pressure are also important to consistently deliver quality guest experiences. Many employers provide training and encourage teamwork to help assistants handle these challenges successfully.

What is the difference between Hospitality Assistant vs Front Desk Agent?

AspectHospitality AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service certifications
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality establishments
Employer & Industry UsageHotels, event companies, hospitality servicesHotels, resorts, hospitality industry
Common Search & ComparisonYesYes

The Hospitality Assistant and Front Desk Agent roles both operate within the hospitality industry, often in hotels or resorts. While both require customer service skills and similar certifications, Hospitality Assistants typically support various operational tasks, whereas Front Desk Agents focus on guest check-in/out and front office duties. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What cities near Sheffield, MA are hiring for Hospitality Assistant jobs?

Cities near Sheffield, MA with the most Hospitality Assistant job openings:

Hospitality Assistant jobs near you
Infographic showing various Hospitality Assistant job openings in Sheffield, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Hospitality Associate (Seasonal)

The Commonwealth Exchange

Lenox, MA • On-site

$11 - $25/hr

Part-time

Re-posted 8 days ago

Job description

Date Posted: May 31, 2026

Pay: Starting at $11.00–$25.00 per hour, depending on experience and position assignment

Job Title: Hospitality Associate (Seasonal)

Department: Front of House

Location: 358 George Carter Rd, Becket, MA 01223

About The Commonwealth Exchange:

The Commonwealth Exchange is a hospitality and food & beverage partner to cultural institutions, creative organizations, and mission-driven spaces. We design and operate elevated, adaptable dining and guest experiences that are deeply aligned with each partner’s audience, programming, and environment.

Our approach is grounded in the belief that thoughtful, high-quality food and beverage can meaningfully enhance the guest experience while also driving strong, sustainable business performance. We work closely with local farms and producers, build seasonally driven menus, and develop concepts that are both creatively distinct and operationally rigorous.

Job Description:

The Hospitality Associate is a versatile front-of-house team member responsible for creating exceptional guest experiences across multiple food and beverage outlets throughout campus. Depending on operational needs, experience, and training, Hospitality Associates may work as cashiers, hosts, servers, bartenders, food runners, support staff or baristas.

This position is ideal for individuals who enjoy working in a fast-paced, guest-focused environment and are excited to contribute to a dynamic hospitality program supporting a world-renowned cultural destination.

Responsibilities:

  • Welcome guests with professionalism, warmth, and enthusiasm.
  • Provide exceptional customer service while maintaining a strong knowledge of menus, beverages, events, and venue offerings.
  • Process transactions accurately using point-of-sale systems.
  • Assist guests with menu selections, dietary questions, and general campus information.
  • Take food and beverage orders and ensure accurate and timely delivery.
  • Prepare and serve alcoholic and non-alcoholic beverages in accordance with company standards and applicable laws.
  • Support dining room operations through food running, table maintenance, clearing, and resetting.
  • Assist with guest seating, waitlists, reservations, and crowd flow management.
  • Maintain cleanliness and organization of dining areas, bars, service stations, and guest-facing spaces.
  • Restock supplies, glassware, serviceware, and merchandise as needed.
  • Collaborate with kitchen and service teams to ensure smooth operations and a positive guest experience.
  • Follow all food safety, sanitation, responsible alcohol service, and company operating procedures.
  • Adapt to varying assignments and support multiple venues throughout the campus as needed.

Qualifications:

  • Previous hospitality, restaurant, retail, customer service, or food and beverage experience preferred.
  • Strong communication and interpersonal skills.
  • Positive attitude and commitment to guest service excellence.
  • Ability to work in a fast-paced, team-oriented environment.
  • Ability to remain professional and composed during busy service periods.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to stand and walk for extended periods and lift up to 30 pounds.
  • TIPS Certification required for employees assigned to bartending duties (or willingness to obtain before start date).

Benefits:

  • Flexible scheduling
  • Paid training
  • Opportunities for advancement and cross-training
  • Work in a unique cultural and hospitality environment
  • Employee discounts where applicable

Work Location: In person

The Commonwealth Exchange is an equal opportunity employer and is committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.