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Hospitality Evaluator Jobs (NOW HIRING)

Mercor

Real Estate Evaluator - Expert

New York, NY · Remote

$80 - $120/hr

Real estate / hospitality / events Evaluator Type: Contract Compensation: $80-$120/hour Location: Remote Role Responsibilities * Evaluate AI-generated artifacts against domain-specific quality ...

Ocaquatics Swim School

Hospitality Team

Miami, FL

$16.25/hr

Hospitality Team Members are the welcoming face of Ocaquatics Swim School. They create a positive ... Support enrollment growth by converting inquiries, tours, and evaluations into active customers

OCAQUATICS MANAGEMENT INC

Hospitality Team

Miami, FL · On-site

$16.25/hr

Hospitality Team Members are the welcoming face of Ocaquatics Swim School. They create a positive ... Support enrollment growth by converting inquiries, tours, and evaluations into active customers

Ocaquatics Swim School

Hospitality Team

Miami, FL · On-site

$16.25/hr

Hospitality Team Members are the welcoming face of Ocaquatics Swim School. They create a positive ... Support enrollment growth by converting inquiries, tours, and evaluations into active customers

Chick-fil-A

Director of Hospitality

Ashwaubenon, WI · On-site

$40K - $50K/yr

Assess operation results and reports weekly with an ongoing evaluation of business operations to ... Meet weekly with the Hospitality Team to help them be successful in all performance results and ...

Ron's Barn

Hospitality Manager

Sanford, NC · On-site

$13/hr

Hospitality (40%) * Create loyal guests for the restaurant through exceeding guest's expectations ... Conducts all Co-Worker performance evaluations and submits any pay change or special recognition ...

Chick-fil-A

Director of Hospitality

Green Bay, WI · On-site

$40K - $50K/yr

Assess operation results and reports weekly with an ongoing evaluation of business operations to ... Meet weekly with the Hospitality Team to help them be successful in all performance results and ...

Applebee's

Restaurant Hospitality Manager

Shelby, NC

$43K - $53K/yr

Hospitality Manager - Applebee's Applebee's Neighborhood Grill + Bar / Thrive Restaurant Group is ... evaluations and free virtual therapy sessions * Relocation Assistance Program for those that ...

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Hospitality Evaluator information

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$29.5K

$65.5K

$106.5K

How much do hospitality evaluator jobs pay per year?

As of Aug 8, 2026, the average yearly pay for hospitality evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is a hospitality evaluator?

A Hospitality Evaluator, also known as a mystery guest or secret shopper, assesses the quality of service, cleanliness, and overall guest experience at hotels, restaurants, and other hospitality establishments. They visit locations anonymously, interact with staff, and evaluate factors like customer service, ambiance, and compliance with company standards. Their findings help businesses improve service and maintain high customer satisfaction. This role requires attention to detail, strong observational skills, and often travel to different locations.

What are the key skills and qualifications needed to thrive in the hospitality evaluator position, and why are they important?

To thrive as a Hospitality Evaluator, you need strong observational skills, attention to detail, industry knowledge, and ideally a background in hospitality management or a related field. Familiarity with evaluation software, property management systems, and quality assurance checklists is often required. Excellent communication, impartiality, and the ability to provide constructive feedback are essential soft skills in this role. These qualities are vital to accurately assess service standards and provide actionable insights that help improve guest experiences.

How do I become a hospitality evaluator?

To become a hospitality evaluator, you typically need experience in the hospitality industry, strong observational and communication skills, and sometimes certification in customer service or quality assurance. Many evaluators work as independent contractors or are employed by market research firms, and they often visit establishments anonymously to assess service, cleanliness, and overall guest experience.

What does a hospitality evaluator do?

A typical day for a Hospitality Evaluator involves visiting hotels, restaurants, or other hospitality venues to assess service quality, cleanliness, customer interactions, and overall guest experience. You may work independently or as part of a quality assurance team, documenting your findings through detailed reports and often using specialized evaluation tools. The role requires discretion to ensure unbiased evaluations, as well as close collaboration with management to deliver feedback and suggest improvements. You might also attend debriefing sessions or training workshops to stay updated on industry standards, and frequent travel may be part of your routine depending on the assignment.

More about Hospitality Evaluator jobs
What cities are hiring for Hospitality Evaluator jobs? Cities with the most Hospitality Evaluator job openings:
What are the most commonly searched types of Hospitality Evaluator jobs? The most popular types of Hospitality Evaluator jobs are:
What states have the most Hospitality Evaluator jobs? States with the most job openings for Hospitality Evaluator jobs include:
What job categories do people searching Hospitality Evaluator jobs look for? The top searched job categories for Hospitality Evaluator jobs are:
Hospitality Evaluator jobs near you
Infographic showing various Hospitality Evaluator job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $65,471 per year, or $31.5 per hour.

Hospitality Evaluator - Fully Remote | Upto $120/hr

Mercor

San Francisco, CA • Remote

$120/hr

Full-time

Re-posted 28 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Real estate / hospitality / events Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

  • Evaluate AI-generated artifacts against domain-specific quality rubrics.
  • Identify factual, aesthetic, and presentation errors.
  • Provide clear, structured written feedback.
  • Work independently and asynchronously to meet deadlines while improving AI model performance.

Qualifications

Must-Have

  • 5+ years of relevant professional experience in Real estate / hospitality / events.
  • Native or professional fluency in English.
  • Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

  • Advanced degree (Master's or higher) from a reputable institution.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.