ZipRecruiter

Log In

1

Hospitality Associate Jobs in Decatur, GA (NOW HIRING)

Concord Hospitality

Room Attendant

Atlanta, GA · On-site

$13.50 - $16.75/hr

Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. ¿Estás listo para comenzar un camino con ...

Concord Hospitality

Front Desk Clerk

Atlanta, GA · On-site

$16.75 - $17.50/hr

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five ...

Concord Hospitality

Front Desk Agent

Peachtree Corners, GA · On-site

$13.50 - $17/hr

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five ...

Concord Hospitality

Front Desk Clerk

Atlanta, GA · On-site

$13.50 - $16.50/hr

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five ...

Concord Hospitality

Front Desk Clerk

Atlanta, GA · On-site

$16.75 - $17.50/hr

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five ...

Concord Hospitality

Front Desk Clerk

Atlanta, GA · On-site

$13.50 - $16.50/hr

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five ...

Concord Hospitality

Banquet Cook

Atlanta, GA · On-site

$18 - $21/hr

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. Built on five cornerstones ...

Concord Hospitality

Restaurant Server

Atlanta, GA · On-site

$7.25/hr

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal ...

Concord Hospitality

Dishwasher

Atlanta, GA · On-site

$16 - $16.40/hr

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five ...

Concord Hospitality

Line Cook

Atlanta, GA · On-site

$18 - $21/hr

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal ...

Concord Hospitality

Line Cook

Atlanta, GA · On-site

$18 - $21/hr

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal ...

previous page

Showing results 41-60

All JobsHospitality Associate JobsHospitality Associate Jobs in Decatur, GA

Hospitality Associate information

See Decatur, GA salary details

$10

$18

$34

How much do hospitality associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for hospitality associate in Decatur, GA is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.23 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs
What are the most commonly searched types of Hospitality jobs in Decatur, GA? The most popular types of Hospitality jobs in Decatur, GA are:
What are popular job titles related to Hospitality Associate jobs in Decatur, GA? For Hospitality Associate jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Hospitality Associate jobs in Decatur, GA look for? The top searched job categories for Hospitality Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Hospitality Associate jobs? Cities near Decatur, GA with the most Hospitality Associate job openings:
Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,230 per year, or $18.4 per hour.

Marriott Atlanta Alpharetta - Front Desk Lead

Aimbridge Hospitality

Alpharetta, GA • On-site

$18 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Aimbridge Hospitality rating

5.9

Company rating: 5.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

64th of 108 rated hotels

Job description

Front Desk Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Front Desk Services, both for guests and Associates. This role will assist with training in new Front Desk Agents and will also serve in a Front Desk Agent capacity themselves, responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: focused training of front desk Associates, registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
QUALIFICATIONS:
  • High School diploma or equivalent required with College course work in related field preferred
  • Experience in a hotel or a related field preferred, especially a role with leadership experience
  • Must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests
  • Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers
  • Must be able to convey information and ideas clearly
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must work well in stressful, high pressure situations
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
  • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests
  • Must be able to work with and understand financial information and data, and basic arithmetic functions
  • Must maintain composure and objectivity while under pressure

JOB RESPONSIBILITIES:
  • Approach all encounters with guests and associates in a friendly, service oriented manner
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
  • Maintain a friendly and warm demeanor at all times
  • Conducts thorough orientation for other Front Desk Agents
  • Attentively assists with higher-level concerns and/or questions from guests or Associates
  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards
  • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met
  • Handle requests for information, mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service, facilities and hours of operation
  • Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel
  • Follow all Aimbridge Hospitality credit policies
  • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology
  • Have knowledge of and assist in emergency procedures as required
  • Handle check-ins and check-outs in a friendly, efficient and courteous manner
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system
  • Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other associates
  • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms
  • Use proper two-way radio etiquette at all times when communicating with other associates
  • Attend meetings as required by management
  • Perform any other duties as requested by management
  • Access to back of house areas of the hotel and sensitive information
  • Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank
  • Interact and occasionally have unsupervised contact with guests and/or colleagues
  • Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets
  • Drive safely on behalf of the company for business reasons
  • Maintain a high level of trust and responsibility
  • Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
The Atlanta Marriott Alpharetta is located north of Atlanta city center, 4 miles from North Point Mall. It has an on-site Starbucks, and offers spacious air-conditioned rooms with flat-screen TVs. All guest rooms include a work desk and a seating area. Guest will also have a satellite TV, a coffee-making facilities, and an iPod docking station. Guests can enjoy steaks, seafood and sandwiches at 19 North. The Atlanta Marriott Alpharetta features a lobby bar and a market.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

FacebookTwitter

View All Aimbridge Hospitality Jobs

Apply