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Hospitality Associate Jobs in Decatur, GA (NOW HIRING)

Chick-fil-A

Hospitality Captain

Alpharetta, GA

$15 - $17/hr

Hospitality Captain - Chick-fil-A Windward Parkway At Chick-fil-A Windward Parkway, we are always ... Education:{"credentialcategory":"associate degree","@type":"EducationalOccupationalCredential ...

Flik Hospitality Group

EXPERIENCE MANAGER

Atlanta, GA · On-site

$85K - $95K/yr

Job Summary FLIK Hospitality Group is seeking a dynamic and highly visible Experience Manager to champion service excellence, associate engagement, recognition, and hospitality culture throughout ...

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All JobsHospitality Associate JobsHospitality Associate Jobs in Decatur, GA

Hospitality Associate information

See Decatur, GA salary details

$10

$18

$34

How much do hospitality associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for hospitality associate in Decatur, GA is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.23 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs
What are the most commonly searched types of Hospitality jobs in Decatur, GA? The most popular types of Hospitality jobs in Decatur, GA are:
What are popular job titles related to Hospitality Associate jobs in Decatur, GA? For Hospitality Associate jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Hospitality Associate jobs in Decatur, GA look for? The top searched job categories for Hospitality Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Hospitality Associate jobs? Cities near Decatur, GA with the most Hospitality Associate job openings:
Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,230 per year, or $18.4 per hour.

Hospitality, Mailroom, Print Associate

IST Management Services

Atlanta, GA • On-site

$51.58/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

IST Management rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

195th of 251 rated facilities management

Job description

Overview

The Hospitality, Mailroom, Print Associate position will consist of performing conference room services and hospitality related functions. The Associate will also perform various mail related tasks, shipping & receiving and document printing services within a corporate working environment, in a team setting. Ideal candidates will be customer focused, willing to train, and are ready to grow in their workplace services career! Position offers cross training to enhance skill-setsand for advancement opportunities.

IST Management Services is the fastest growing, national facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Hourly Compensation: $18.00 - $20.00 USD hourly, based on experience

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentive

Schedule: Monday - Friday 8:00am - 5:00pm. No nights or weekends!

Responsibilities

The Hospitality, Mailroom, Print Associate will perform hospitality and conference room set ups and mail related tasks, shipping & receiving, document printing services. Additional responsibilities include:

  • Setup Conference Rooms for meetings
  • Breakdown the room after meetings and reset the room
  • Check all conference rooms throughout the day to ensure they are always clean and ready
  • Ensure any supplies needed are properly stocked in conference rooms
  • Operating mail, copy and duplicating print equipment
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Adhere to business procedure guidelines
  • Perform other tasks as assigned from site supervisor/manager
Qualifications

Candidates for the Hospitality, Mailroom, Print Associate position will display a professional demeanor and possess the ability to multi-task. Other qualifications include:

  • A valid driver's license and/or access to reliable transportation to and from work
  • High school diploma or equivalent (GED) required
  • Professional appearance and demeanor
  • Excellent attendance and punctuality
  • Ability to work independently or in a team environment
  • Lifting up 50 lbs with aid
  • Excellent communication skills, written and verbal

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

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