ZipRecruiter

Log In

1

Hospitality Associate Jobs in Wisconsin (NOW HIRING)

Chili's Grill & Bar

To Go

Appleton, WI · On-site

$14.75 - $20/hr

Role Overview Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special ...

next page

Showing results 1-20

All JobsHospitality Associate JobsHospitality Associate Jobs in Wisconsin

Hospitality Associate information

See Wisconsin salary details

$10

$19

$35

How much do hospitality associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for hospitality associate in Wisconsin is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.90 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Wisconsin?

The most popular types of Hospitality jobs in Wisconsin are:

What are popular job titles related to Hospitality Associate jobs in Wisconsin?

For Hospitality Associate jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Wisconsin look for?

The top searched job categories for Hospitality Associate jobs in Wisconsin are:

What cities in Wisconsin are hiring for Hospitality Associate jobs?

Cities in Wisconsin with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Wisconsin as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,523 per year, or $19 per hour.

Hospitality Associate | Top of the Ridge Restaurant

West Bend, WI

Cedar Community Corporate
Health Care and Social Assistance • 501 - 1,000 employees

4.8

Company rating: 4.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

People enjoy working here

Respectful managers

Good training

Learn more about Cedar Community Corporateexternal

$14.50 - $20/hr

Full-time

Posted 5 days ago

Job description

Hospitality Associate

Top of the Ridge Restaurant

Shifts: Vary based on business needs (evenings, weekends, and holidays may be included)

 More Than a Job - A Place to Belong

At Cedar Community, our Hospitality Associates help create welcoming, high-quality dining experiences for residents, guests, and visitors. If you enjoy providing excellent service, building positive relationships, and working as part of a supportive team, you'll feel right at home here. We're proud of our team-centered culture where employees are valued, supported, and encouraged to grow.

What You'll Do

  • Provide friendly, attentive, and professional service to residents and guests
  • Communicate menu items, daily specials, and make knowledgeable recommendations
  • Accurately take food and beverage orders, enter them into the system, and deliver meals promptly
  • Anticipate guest needs, ensure satisfaction, and resolve concerns in a timely manner
  • Assist with light food preparation, including salads, condiments, and beverage service
  • Maintain cleanliness and organization using clean-as-you-go practices
  • Follow all safety, sanitation, and infection control guidelines

 What You'll Need

  • 3-5 years of prior serving experience in a casual fine dining or hospitality setting preferred
  • Strong customer service skills in a fast-paced environment
  • Excellent communication, time management, and problem-solving skills
  • Bartender's license or willingness to obtain upon hire

 Why Team Members Choose Cedar Community

  • Get paid weekly and enjoy less stress between paychecks
  • Competitive pay
  • Annual wage increases
  • Flexible scheduling
  • Career growth and tuition reimbursement
  • Employee recognition and rewards
  • Supportive leadership, training, and teamwork

 Make a Meaningful Impact - Apply Today

Join Washington County's third-largest nonprofit employer and build a hospitality career where your work truly matters.


**NOTE: For the safety of our residents and staff, Cedar Community requires all employees to be vaccinated against influenza, except for approved medical or religious exemptions. COVID- 19 vaccination is strongly encouraged. Requirements may change per CMS guidelines.**

Employment Type: FULL_TIME

What Cedar Community employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply