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Hospitality Associate Jobs in Madison, WI (NOW HIRING)

Schulte Companies

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte Companies

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

SSA Group

Catering - Associate

Madison, WI · On-site

We call it 452 Hospitality, the foundation of how we serve our partners and their communities. Position Title: Catering Associate Reports to: Catering Supervisor(s) and Catering Operations Manager ...

ssagroup

Catering - Associate

Madison, WI · On-site

We call it 452 Hospitality, the foundation of how we serve our partners and their communities. Position Title: Catering Associate Reports to: Catering Supervisor(s) and Catering Operations Manager ...

ssagroup

Catering - Associate

Madison, WI · On-site

We call it 452 Hospitality, the foundation of how we serve our partners and their communities. Position Title: Catering Associate Reports to: Catering Supervisor(s) and Catering Operations Manager ...

SSA Group

Catering - Associate

Madison, WI · On-site

We call it 452 Hospitality, the foundation of how we serve our partners and their communities. Position Title: Catering Associate Reports to: Catering Supervisor(s) and Catering Operations Manager ...

Rowan

Sales Associate

Madison, WI · On-site

$17 - $20/hr

About our Sales Associates As a Sales Associate, you will be the face of Rowan for ear piercing ... Experience with jewelry, ear piercing, or a service or hospitality business a plus * Ability to ...

KnitWell Group

sales associate

Middleton, WI

$14 - $19/hr

Sales Associate or customer-focused experience (preferred ... Brings a hospitality mindset when engaging with customers * Flexible availability - including ...

KnitWell Group

Sales Associate

Middleton, WI · On-site

$14 - $19/hr

Sales Associate or customer-focused experience (preferred ... Brings a hospitality mindset when engaging with customers * Flexible availability - including ...

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Hospitality Associate information

See Madison, WI salary details

$10

$18

$35

How much do hospitality associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for hospitality associate in Madison, WI is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.86 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Madison, WI?

The most popular types of Hospitality jobs in Madison, WI are:

What are popular job titles related to Hospitality Associate jobs in Madison, WI?

For Hospitality Associate jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Madison, WI look for?

The top searched job categories for Hospitality Associate jobs in Madison, WI are:

What cities near Madison, WI are hiring for Hospitality Associate jobs?

Cities near Madison, WI with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Madison, WI as of August 2026, with employment types broken down into 49% Full Time, and 51% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,455 per year, or $19 per hour.

Valet Attendant - Hotel and Hospital Locations - Madison, WI

Towne Park

Madison, WI • On-site

$12 - $13/hr

Full-time, Part-time, Temporary

Medical, Retirement

Re-posted 3 days ago

Job description

Job Details

  • Valet Drivers in Madison, WI
  • Starting pay $12 - $13 per hour PLUS cash tips daily
  • Medical benefits offered to all full and part time employees
  • No experience needed
  • All shifts available, select shifts receive bonus pay

About Towne

Towne is an experienced company and trusted leader in parking and hospitality-focused solutions in the places where people live, learn, work, rejuvenate, play, and recover. We partner with our clients to create seamless, welcoming arrival-to-departure experiences that elevate how people feel, what they remember, and why they return. Our success is driven by people who show up every day with care, accountability, and a commitment to excellence. Our associates work in hotels, resorts, hospitals, medical centers, senior living communities, parking garages, and indoor or outdoor parking facilities. Schedules may include mornings, evenings, weekends, overnights, and special events.

What Drives This Role

Create memorable first impressions. Deliver exceptional experiences. Make every interaction matter.

As a Hospitality Associate - Driver, you help bring the Towne experience to life. Whether parking vehicles, assisting with luggage, or supporting guests, patients, and visitors, you create seamless arrival-to-departure experiences through safe, professional, and hospitality-focused service.

This posting represents multiple Hospitality Associate - Driver opportunities across Towne locations. Specific responsibilities may vary by site, client, and assignment.

What You'll Do

Safely park, retrieve, and inspect vehicles

Create positive first and last impressions

Deliver exceptional experiences through service, professionalism, and hospitality Welcome and assist guests, patients, and visitors with directions, wayfinding, and service-related needs

Follow all traffic laws and company safety standards

Maintain organized work areas and complete documentation accurately

What Makes You a Great Fit

Outstanding customer service and communication skills

Reliable, professional, and calm in fast paced environments

Works well independently and as part of a team Able to work evenings and/or weekends

Driving Requirements

Valid driver's license with an acceptable Motor Vehicle Record

Ability to safely operate automatic and manual transmission vehicles (when applicable)

Compensation: Towne is committed to offering competitive, fair, and commensurate compensation. Actual pay will be based on job-related skills, experience, education, training, geographic location, and other business-related factors. The hourly base pay range for this position is $12-$13 per hour plus $5-$10 per hour in tips.

Our associates enjoy competitive pay, paid training, career growth opportunities, health benefits, retirement savings programs, employee assistance programs, and recognition programs.

Eligibility requirements depend on job classification, length of employment, and hours worked. Benefits are subject to change and may be governed by specific plan or program terms. Seasonal and temporary positions are not eligible for the benefits outlined above.

Physical Requirements

This position regularly requires the ability to:

Stand and walk for extended periods

Bend, stoop, kneel and reach

Lift up to 50 pounds

Push and pull carts, wheelchairs and luggage

Work indoors and outdoors in varying weather conditions while entering and exiting vehicles repeatedly throughout the day

Reasonable accommodation may be provided for qualified individuals with disabilities

Apply