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Hospital Reception Jobs (NOW HIRING)

Alliance Animal Health

Veterinary Receptionist

Mobile, AL · On-site

$13 - $17/hr

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate ...

Alliance Animal Health

Veterinary Receptionist

Villa Ridge, MO · On-site

$12.75 - $15.25/hr

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate ...

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Hospital Reception information

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How much do hospital reception jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for hospital reception in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Hospital Reception vs Medical Office Assistant?

AspectHospital ReceptionMedical Office Assistant
CredentialsHigh school diploma, on-the-job trainingPost-secondary education, certification often preferred
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, outpatient facilities
Job DutiesGreeting patients, scheduling, patient info managementScheduling, billing, patient records, administrative support
Employer & Industry UsageHospitals, healthcare institutionsPrivate practices, outpatient clinics

While both roles involve patient interaction and administrative tasks, Hospital Reception primarily focuses on greeting patients and managing check-in processes within hospitals. Medical Office Assistants handle a broader range of administrative duties, including billing and patient records, often in outpatient settings. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are some common challenges hospital receptionists face, and how can they effectively manage them?

Hospital receptionists often encounter high-stress situations due to the fast-paced environment, frequent interruptions, and the need to handle a diverse range of patient inquiries. Managing difficult or emotional patients can be challenging, as can balancing administrative tasks with front-desk duties. Effective communication, strong organizational skills, and staying calm under pressure are key strategies for success. Many hospitals also provide training in conflict resolution and customer service to support receptionists in these demanding situations.

What is the highest paid receptionist job?

Hospital receptionists with specialized skills, such as medical billing or administrative certifications, can earn higher salaries, especially in large or private healthcare facilities. However, generally, senior or supervisory receptionist roles tend to have higher pay compared to entry-level positions.

What does a hospital receptionist do?

A hospital receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and answering phone calls. They often use computer systems and require good communication skills to coordinate with medical staff and patients efficiently.

What are the key skills and qualifications needed to thrive as a Hospital Receptionist, and why are they important?

To thrive as a Hospital Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital management software, electronic health records (EHR), and multi-line phone systems is typically required. Excellent communication, empathy, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure efficient patient intake, accurate information handling, and a welcoming environment crucial for hospital operations.

What are hospital receptionists?

Hospital receptionists are front-line administrative professionals who greet patients and visitors, manage appointment scheduling, answer phone calls, and provide information about hospital services. They play a critical role in ensuring efficient communication between patients, medical staff, and hospital departments. Hospital receptionists also handle patient registration, maintain records, and may assist with billing or insurance processes. Their work helps create a welcoming and organized environment in healthcare facilities.

What is the role of reception in a hospital?

The hospital reception staff are responsible for greeting patients, managing appointments, and directing visitors and callers. They handle administrative tasks such as patient registration, scheduling, and providing information about hospital services, often using computer systems and communication skills. Their role is essential for ensuring smooth patient flow and effective communication within the hospital environment.

How do I become a receptionist at a hospital?

To become a hospital receptionist, candidates typically need a high school diploma or equivalent. Relevant skills include good communication, organization, and familiarity with office software; some hospitals may prefer prior experience in customer service or administrative roles. Certification is not usually required but can enhance job prospects.
More about Hospital Reception jobs
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What states have the most Hospital Reception jobs? States with the most job openings for Hospital Reception jobs include:
Hospital Reception jobs near you

Experienced Veterinary Receptionist

The Pet Doctor

Flushing, NY

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Company Description

The Pet Doctor is a two-doctor general practice, small animal & some exotics veterinary hospital. We offer a wide range of services to provide the best care for our patients including Preventative Care, Urgent Care & Emergency Services, Digital Radiology, High Speed Dentistry, Ultrasound, Laser Therapy, In-House Laboratory and Dental Imaging.  

To learn more about us click here. 

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

  • Experienced Receptionist with a minimum of 1-2 years veterinary experience required
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $22/hr

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
  • Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

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