ZipRecruiter

Log In

1

Hospital Reception Jobs (NOW HIRING)

WellSpan Health

Receptionist - York - PRN

York, PA

$15.50 - $20.50/hr

IF ASSIGNED TO YORK AND GETTYSBURG HOSPITAL RECEPTION AREA: Receives telegrams, messages, flowers, newspapers, and other items; notifies appropriate personnel. Verifies that patient has not been ...

WellSpan Health

Receptionist - York - PRN

York, PA · On-site

$15.50 - $20.50/hr

IF ASSIGNED TO YORK AND GETTYSBURG HOSPITAL RECEPTION AREA: Receives telegrams, messages, flowers, newspapers, and other items; notifies appropriate personnel. Verifies that patient has not been ...

WellSpan Health

Receptionist - York - PRN

York, PA · On-site

$15.50 - $20.50/hr

IF ASSIGNED TO YORK AND GETTYSBURG HOSPITAL RECEPTION AREA: Receives telegrams, messages, flowers, newspapers, and other items; notifies appropriate personnel. Verifies that patient has not been ...

next page

Showing results 1-20

All JobsHospital Reception Jobs

Hospital Reception information

See salary details

$9

$17

$24

How much do hospital reception jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for hospital reception in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Hospital Reception vs Medical Office Assistant?

AspectHospital ReceptionMedical Office Assistant
CredentialsHigh school diploma, on-the-job trainingPost-secondary education, certification often preferred
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, outpatient facilities
Job DutiesGreeting patients, scheduling, patient info managementScheduling, billing, patient records, administrative support
Employer & Industry UsageHospitals, healthcare institutionsPrivate practices, outpatient clinics

While both roles involve patient interaction and administrative tasks, Hospital Reception primarily focuses on greeting patients and managing check-in processes within hospitals. Medical Office Assistants handle a broader range of administrative duties, including billing and patient records, often in outpatient settings. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are some common challenges hospital receptionists face, and how can they effectively manage them?

Hospital receptionists often encounter high-stress situations due to the fast-paced environment, frequent interruptions, and the need to handle a diverse range of patient inquiries. Managing difficult or emotional patients can be challenging, as can balancing administrative tasks with front-desk duties. Effective communication, strong organizational skills, and staying calm under pressure are key strategies for success. Many hospitals also provide training in conflict resolution and customer service to support receptionists in these demanding situations.

What is the highest paid receptionist job?

Hospital receptionists with specialized skills, such as medical billing or administrative certifications, can earn higher salaries, especially in large or private healthcare facilities. However, generally, senior or supervisory receptionist roles tend to have higher pay compared to entry-level positions.

What does a hospital receptionist do?

A hospital receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and answering phone calls. They often use computer systems and require good communication skills to coordinate with medical staff and patients efficiently.

What are the key skills and qualifications needed to thrive as a Hospital Receptionist, and why are they important?

To thrive as a Hospital Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital management software, electronic health records (EHR), and multi-line phone systems is typically required. Excellent communication, empathy, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure efficient patient intake, accurate information handling, and a welcoming environment crucial for hospital operations.

What are hospital receptionists?

Hospital receptionists are front-line administrative professionals who greet patients and visitors, manage appointment scheduling, answer phone calls, and provide information about hospital services. They play a critical role in ensuring efficient communication between patients, medical staff, and hospital departments. Hospital receptionists also handle patient registration, maintain records, and may assist with billing or insurance processes. Their work helps create a welcoming and organized environment in healthcare facilities.

What is the role of reception in a hospital?

The hospital reception staff are responsible for greeting patients, managing appointments, and directing visitors and callers. They handle administrative tasks such as patient registration, scheduling, and providing information about hospital services, often using computer systems and communication skills. Their role is essential for ensuring smooth patient flow and effective communication within the hospital environment.

How do I become a receptionist at a hospital?

To become a hospital receptionist, candidates typically need a high school diploma or equivalent. Relevant skills include good communication, organization, and familiarity with office software; some hospitals may prefer prior experience in customer service or administrative roles. Certification is not usually required but can enhance job prospects.
More about Hospital Reception jobs
What cities are hiring for Hospital Reception jobs? Cities with the most Hospital Reception job openings:
What states have the most Hospital Reception jobs? States with the most job openings for Hospital Reception jobs include:
Hospital Reception jobs near you
Reception Ambassador

Reception Ambassador

Cooper University Hospital

Camden, NJ • On-site

$18 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Cooper University Health Care rating

7.5

Company rating: 7.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

226th of 875 rated healthcare providers

Job description

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.


The Reception Ambassador provides information and assistance to patients, families and visitors and serves as support for the clinical staff within the reception and lobby areas at Cooper University Health Care. The ambassador may fill the gap for patients without family or friends available for visits and is often the first team member patients and visitors engage with when entering Cooper University Health Care. Primary responsibilities of the Reception Ambassador are to greet patients/family and visitors, provide excellent customer service, and to create a safe and friendly environment for all guests. Reception ambassadors provide information, assistance, and support to our patients, guests, team members and visitors within our lobby areas in the organization. 

Greet, smile and make the patient/family and visitor feel welcome, listen to customer’s requests and offer assistance/guidance within the hospital.  Maintain AIDET practices.
 Maintain Visitation Guidelines: Provide appropriate visitor passes to ensure safe visiting practices for visitors, patients and staff adhering to visitation policy, visitor hours, and restrictions. Will coordinate with department leadership and Patient relations for exceptions and accommodations. Direct visitor flow in lobby to appropriate check in/check out areas, elevators, parking garage, coffee shops, gift shop and patient care areas.
 Receipt of Patient Questions: The Reception Ambassador is responsible for answering telephone calls an/or initial questions that patients/visitors/guests may have respectfully and proficiently.  Responsible for triaging and escalating any question or issue that requires further assistance to resolve. 
Reception Area Navigator: Provides escort for patients (wheelchair assist/walking assist) to department and/or coordinate escort services with Patient Transport when necessary. Distributes map and information for amenities, visiting hours and parking. Assist with all deliveries to the Welcome Desk. Assists with patient belongings if necessary upon the direction of the Supervisor of Hospital Reception. Offers clear directions, call taxi cabs, print info from Internet as requested, such as bus schedules, health system programs, etc. promoting a concierge type service.  

Works to maintain a healing presence in our Hospital Reception/lobby areas. Direct visitor flow in lobby to appropriate check in/check out areas, elevators, parking garage, coffee shops, gift shop and patient care areas. Performs frequent rounding on lobby area to ensure a clean, safe and inviting environment.  Contacts hospital facilities, environmental services and maintenance as necessary. Performs frequent rounding on guests in the lobby to communicate with visitors answering questions and providing directions. Round into lobby area restrooms to ensure cleanliness and supplies.  Contact EVS as appropriate.
Provide clerical support, including correspondence, taking messages copying and faxing as assigned.


0-2 Years


HIGH SCHOOL OR GED
USD $18.00
USD $29.00

What Cooper University Health Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply