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Hospital Case Manager Jobs in Rochester, NY (NOW HIRING)

18477BR Title: RN Case Manager (Hospital) Department/Cost Center: 771 - Social Work Service Highland Hospital is seeking a full time Case Manager to join the team. Hours will be Monday-Friday from ...

Highland Hospital is seeking a part-time Case Manager to join the team. Hours will be Monday-Friday from 8am-4:30pm. Under general direction, the Clinical Care Coordinator/Case Manager's role is to ...

Case Manager II

Batavia, NY · On-site

$26.49/hr

Identifies clients in need of case management services by completing initial intake and assessment forms with clients applying for mental health services, by visiting with clients in State Hospitals ...

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Hospital Case Manager information

See Rochester, NY salary details

$14

$24

$41

How much do hospital case manager jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for hospital case manager in Rochester, NY is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $26.54 per hour, depending on experience, location, and employer.

What are some common challenges Hospital Case Managers face when coordinating patient care, and how can they effectively address them?

Hospital Case Managers often encounter challenges such as navigating complex discharge planning, coordinating among multidisciplinary teams, and addressing insurance or resource limitations. Effective communication, attention to detail, and strong organizational skills are essential for overcoming these obstacles. Building strong relationships with healthcare providers, social workers, and insurance representatives can help streamline care transitions and advocate for patient needs. Staying informed about community resources and hospital protocols also supports successful outcomes.

What does a Hospital Case Manager do?

A Hospital Case Manager is a healthcare professional responsible for coordinating patient care during a hospital stay. They assess patients' needs, develop care plans, facilitate communication among medical teams, and ensure patients receive appropriate services and resources. Case Managers also help with discharge planning, making sure patients transition safely to home or another facility. Their goal is to improve health outcomes while managing costs and ensuring quality care.

What is the difference between Hospital Case Manager vs Medical Social Worker?

AspectHospital Case ManagerMedical Social Worker
CredentialsRN or licensed healthcare professionalLicensed clinical social worker (LCSW) or social work degree
Work EnvironmentHospitals, healthcare facilities, patient discharge planningHospitals, clinics, community health settings, patient support
Employer & IndustryHospitals, healthcare providersHospitals, social service agencies, community organizations
Primary FocusCoordinating patient care, discharge planning, insuranceProviding emotional support, counseling, social services

While both roles work within hospital settings and require healthcare-related credentials, Hospital Case Managers focus on care coordination and discharge planning, whereas Medical Social Workers provide emotional support and social services to patients. Understanding these differences helps patients and employers choose the right professional for specific needs.

What are the key skills and qualifications needed to thrive as a Hospital Case Manager, and why are they important?

To thrive as a Hospital Case Manager, you need a background in nursing or social work, knowledge of healthcare regulations, and experience in care coordination, often supported by RN or social work licensure and case management certification (such as CCM or ACM). Familiarity with hospital information systems, utilization review tools, and electronic health record (EHR) platforms is typically required. Strong communication, problem-solving, and negotiation skills help Hospital Case Managers excel in collaborating with patients, families, and multidisciplinary healthcare teams. These competencies are essential for ensuring effective patient care transitions, optimizing resource utilization, and improving patient outcomes.
What job categories do people searching Hospital Case Manager jobs in Rochester, NY look for? The top searched job categories for Hospital Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Hospital Case Manager jobs? Cities near Rochester, NY with the most Hospital Case Manager job openings:
Infographic showing various Hospital Case Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,712 per year, or $24.4 per hour.
RN Case Manager (Hospital)

RN Case Manager (Hospital)

Highland Hospital

Rochester, NY • On-site

$77K - $93K/yr

Other

This job post has expired 3 days ago. Applications are no longer accepted.


Highland Hospital (New York) rating

7.7

Company rating: 7.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

211th of 1,020 rated hospitals


Job description

18477BR

Title:

RN Case Manager (Hospital)

Department/Cost Center:

771 - Social Work Service

Job Description:

Highland Hospital is seeking a full time Case Manager to join the team. Hours will be Monday-Friday from 8am-4:30pm.

Under general direction, the Clinical Care Coordinator/Case Manager’s role is to coordinate interdisciplinary care planning to achieve timely and safe discharge and/or to coordinate access and utilization management, proactive patient management, care facilitation and treatment planning functions. The Clinical Care Coordinator/Care Manager may manage clinical aspects of patient centered medical home, working with the interdisciplinary medical team in the provision of patient care.

Salary Range:

$77,220.15- $93,600

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations

Auto req ID:

18477BR

Job Requirements:

  1. Fulfilled the educational requirements to be a licensed RN in NYS; BSN preferred. 3-5 years professional nursing experience. Progressive clinical experience including community health, care management, and/or disease management is preferred.

  2. Experience working as a member of a multi-disciplinary team is required. Experience in data analysis and chronic illness management preferred.

  3. Current and valid license to practice as an RN in New York State required. PRI certification preferred but not required.

Employment Status:

Full-Time

Hours/Week:

40 hours/week

Posting Title:

RN Care Coordinator

City:

Rochester

Work Shift:

Days

Area of Interest:

Nurses

The Hospital is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.


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