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Hospital Case Manager Jobs in Rochester, NY (NOW HIRING)

Case Manager II

Batavia, NY · On-site

$26.49/hr

Identifies clients in need of case management services by completing initial intake and assessment forms with clients applying for mental health services, by visiting with clients in State Hospitals ...

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Hospital Case Manager information

See Rochester, NY salary details

$14

$24

$41

How much do hospital case manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for hospital case manager in Rochester, NY is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $26.54 per hour, depending on experience, location, and employer.

What are some common challenges Hospital Case Managers face when coordinating patient care, and how can they effectively address them?

Hospital Case Managers often encounter challenges such as navigating complex discharge planning, coordinating among multidisciplinary teams, and addressing insurance or resource limitations. Effective communication, attention to detail, and strong organizational skills are essential for overcoming these obstacles. Building strong relationships with healthcare providers, social workers, and insurance representatives can help streamline care transitions and advocate for patient needs. Staying informed about community resources and hospital protocols also supports successful outcomes.

What does a Hospital Case Manager do?

A Hospital Case Manager is a healthcare professional responsible for coordinating patient care during a hospital stay. They assess patients' needs, develop care plans, facilitate communication among medical teams, and ensure patients receive appropriate services and resources. Case Managers also help with discharge planning, making sure patients transition safely to home or another facility. Their goal is to improve health outcomes while managing costs and ensuring quality care.

What is the difference between Hospital Case Manager vs Medical Social Worker?

AspectHospital Case ManagerMedical Social Worker
CredentialsRN or licensed healthcare professionalLicensed clinical social worker (LCSW) or social work degree
Work EnvironmentHospitals, healthcare facilities, patient discharge planningHospitals, clinics, community health settings, patient support
Employer & IndustryHospitals, healthcare providersHospitals, social service agencies, community organizations
Primary FocusCoordinating patient care, discharge planning, insuranceProviding emotional support, counseling, social services

While both roles work within hospital settings and require healthcare-related credentials, Hospital Case Managers focus on care coordination and discharge planning, whereas Medical Social Workers provide emotional support and social services to patients. Understanding these differences helps patients and employers choose the right professional for specific needs.

What are the key skills and qualifications needed to thrive as a Hospital Case Manager, and why are they important?

To thrive as a Hospital Case Manager, you need a background in nursing or social work, knowledge of healthcare regulations, and experience in care coordination, often supported by RN or social work licensure and case management certification (such as CCM or ACM). Familiarity with hospital information systems, utilization review tools, and electronic health record (EHR) platforms is typically required. Strong communication, problem-solving, and negotiation skills help Hospital Case Managers excel in collaborating with patients, families, and multidisciplinary healthcare teams. These competencies are essential for ensuring effective patient care transitions, optimizing resource utilization, and improving patient outcomes.
What are popular job titles related to Hospital Case Manager jobs in Rochester, NY? For Hospital Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Hospital Case Manager jobs in Rochester, NY look for? The top searched job categories for Hospital Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Hospital Case Manager jobs? Cities near Rochester, NY with the most Hospital Case Manager job openings:
Infographic showing various Hospital Case Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $50,771 per year, or $24.4 per hour.
RN Case Manager (Hospital)

RN Case Manager (Hospital)

Highland Hospital

Rochester, NY

$77K - $93K/yr

Other

Posted 18 days ago


Highland Hospital (New York) rating

7.7

Company rating: 7.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

218th of 1,051 rated hospitals


Job description

Highland Hospital is seeking a part-time Case Manager to join the team. Hours will be Monday-Friday from 8am-4:30pm.
Under general direction, the Clinical Care Coordinator/Case Manager's role is to coordinate interdisciplinary care planning to achieve timely and safe discharge and/or to coordinate access and utilization management, proactive patient management, care facilitation and treatment planning functions. The Clinical Care Coordinator/Care Manager may manage clinical aspects of patient centered medical home, working with the interdisciplinary medical team in the provision of patient care. 
Salary Range:
$77,220.15- $93,600
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations

What Highland Hospital (New York) employees say

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