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Hospice Triage Jobs (NOW HIRING)

Goodwin Living

Hospice Triage Nurse PRN

Alexandria, VA · On-site

$45/hr

Prior telephone triage or after-hours hospice experience strongly preferred. * Proficiency with EMR software. * Strong clinical judgment and ability to work independently. * Strong demonstration of ...

Addus HomeCare

Hospice Triage RN

Columbus, OH · On-site

Hospice Certification benefit and salary increase * Merit Increases * Employee Discount Programs What You'll Do: * Assume responsibility for triage of after-hours patient and family phone calls ...

Addus HomeCare

Hospice Triage RN

Columbus, OH

Hospice Certification benefit and salary increase * Merit Increases * Employee Discount Programs What Youll Do: * Assume responsibility for triage of after-hours patient and family phone calls ...

Addus HomeCare

Hospice Triage RN

Columbus, OH

Hospice Certification benefit and salary increase * Merit Increases * Employee Discount Programs What Youll Do: * Assume responsibility for triage of after-hours patient and family phone calls ...

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How much do hospice triage jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for hospice triage in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospice Triage Nurse, and why are they important?

To thrive as a Hospice Triage Nurse, you need a strong background in nursing, clinical assessment, and end-of-life care, typically supported by RN licensure and hospice experience. Familiarity with telephone triage protocols, electronic health records (EHRs), and specialized hospice software is valuable. Outstanding communication, empathy, and critical thinking skills set top performers apart, enabling them to support patients and families remotely. These capabilities are crucial for delivering timely, compassionate care and making accurate clinical decisions in emotionally sensitive situations.

What is the difference between Hospice Triage vs Hospice Nurse?

AspectHospice TriageHospice Nurse
CertificationsCPR, Hospice or Palliative Care Certification often preferredRN license, CPR, Hospice or Palliative Care Certification often required
Work EnvironmentPrimarily phone and telehealth, coordinating patient needsDirect patient care, home visits, or facility settings
Job FocusInitial assessment, triaging symptoms, coordinating careProviding ongoing nursing care, symptom management, patient education

Hospice Triage specialists focus on initial patient assessments and coordinating care via phone, often working remotely. Hospice Nurses provide direct patient care, managing symptoms and supporting patients in their homes or facilities. While both roles require similar certifications, their work environments and daily responsibilities differ significantly.

What is hospice triage?

Hospice triage is a specialized role within hospice care where nurses or healthcare professionals assess and prioritize the needs of patients, often over the phone, to ensure timely and appropriate care. They help determine the urgency of symptoms, provide guidance to caregivers, and coordinate necessary interventions with the hospice team. Hospice triage professionals play a critical role in managing patient comfort and addressing concerns outside of regular business hours, improving the overall quality of end-of-life care.

How does a Hospice Triage nurse typically collaborate with interdisciplinary team members to ensure continuity of patient care?

Hospice Triage nurses play a critical role in maintaining seamless communication between patients, families, and the broader care team. They frequently work alongside physicians, social workers, and home health aides to assess patient needs remotely, prioritize urgent concerns, and coordinate in-person visits or interventions as needed. Effective collaboration ensures that changes in patient condition are addressed promptly, care plans remain up-to-date, and both patients and families feel supported. Regular participation in team meetings and detailed documentation are key aspects of this collaborative process.
More about Hospice Triage jobs
What cities are hiring for Hospice Triage jobs? Cities with the most Hospice Triage job openings:
What states have the most Hospice Triage jobs? States with the most job openings for Hospice Triage jobs include:
What job categories do people searching Hospice Triage jobs look for? The top searched job categories for Hospice Triage jobs are:
Hospice Triage jobs near you
Infographic showing various Hospice Triage job openings in the United States as of July 2026, with employment types broken down into 5% As Needed, 74% Full Time, 20% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $65,733 per year, or $31.6 per hour.
Hospice Triage Nurse PRN

Hospice Triage Nurse PRN

Goodwin Living

Alexandria, VA

$45/hr

Other

Posted 20 days ago

Job description

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries.

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:

  • Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. 
  • Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. 
  • Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.  

Salary: Starting at $45 hour

About the Position

This position is responsible for providing skilled nursing assessment, guidance, and support to patients and families during after-hours periods. This includes addressing urgent symptom needs, coordinating care, and supporting the clinical team by triaging phone calls and determining appropriate interventions. 

Job Duties

1. Telephone Triage & Symptom Management 

  • Answer incoming calls from patients, caregivers, and facilities during assigned shift. 

  • Provide clinical assessment and guidance based on symptoms reported. 

  • Triage the level of urgency and determine the appropriate response (e.g., home visit, medication adjustment, reassurance). 

  • Use critical thinking to make decisions with limited information. 

  • Provide emotional and clinical support to patients and families during the terminal phase of illness.  

  • Serve as a resource and positive role model for team members and new staff.  

2. Coordination of Care 

  • Communicate and collaborate with on-call staff, physicians, pharmacies, and DME vendors as needed. 

  • Dispatch appropriate field staff when in-person visits are required. 

  • Collaborate and support field staff as needed by providing guidance during assigned shift.  

  • Document all calls and interventions in the EMR in real-time. 

3. Communication & Documentation 

  • Ensure all clinical interactions are documented accurately and timely in accordance with regulatory standards. 

  • Communicate clearly and effectively with physicians, caregivers, team members and community partners.  

  • Communicate significant changes or needs to the patient’s primary care team (RNCM, SW, Chaplain) by the next business day. 

  • Participate in hand-offs and shift reports to ensure continuity of care. 

  • Document visits and all patient interaction within 24 hours as required.  

4. Patient and Family Education 

  • Provide empathetic and clear education regarding disease process, medications, and hospice philosophy. 

  • Support families emotionally and guide them through end-of-life expectations and decision-making. 

5. Compliance & Quality 

  • Adhere to all hospice policies, procedures, and protocols. 

  • Maintain compliance with federal and state regulations (e.g., Medicare Conditions of Participation). 

  • Participate in quality improvement initiatives and triage audits. 

5. Staff Continuous Education and staying up to date with current clinical practice. 

  • Complete all Relias assignments assigned within the required time frame  

  • Maintain knowledge of hospice nursing best practice and pursue continued professional development offered through Relias and ELNEC  

Job Requirements

  • Current RN License
  • Minimum of 2 years of recent hospice or palliative care experience required.
  • Prior telephone triage or after-hours hospice experience strongly preferred.
  • Proficiency with EMR software. 
  • Strong clinical judgment and ability to work independently.
  • Strong demonstration of use of medication for symptom management.
  • Ability to determine when death is near and advise family appropriately 
  • Exceptional communication, time management, and organizational skills.
  • Ability to remain calm and focused in high-stress situations. 

A sampling of our many benefits!

We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to our PRN team members:

About Goodwin Living

  • Daily Pay: Work and get paid the same day! 
  • Tutoring for ESL, Citizenship Test & GED 
  • Referral Program: Earn up to $3,000 for referring friends and family! 
  • Free Meals, Access to a Fitness Center, Pool, and More 

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.

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