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Homeless Services Jobs (NOW HIRING)

City of Ontario

Homeless Services Manager

Ontario, CA · On-site

$12K - $15K/mo

The Position Homeless Services Manager To learn more about this exciting opportunity, click here to view the job brochure. Applications will be accepted on a continuous basis until a sufficient ...

City Care Inc

Director of Homeless Services

Tulsa, OK · On-site

$90K/yr

Position Summary The Director of Homeless Services provides strategic oversight and leadership for shelter services, ensuring operational excellence by supervising the Shelter Operations Managers.

City Care

Director of Homeless Services

Tulsa, OK · On-site

$90K/yr

Position Summary The Director of Homeless Services provides strategic oversight and leadership for shelter services, ensuring operational excellence by supervising the Shelter Operations Managers.

OCO

Homeless Services Advocate

Oswego, NY · On-site

$17.26/hr

Homeless Services Advocates provide on-going case management to assist homeless individuals and families to achieve permanent housing and assist them with supportive services during their experience ...

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Homeless Services information

See salary details

$33K

$58K

$104.5K

How much do homeless services jobs pay per year?

As of Jul 22, 2026, the average yearly pay for homeless services in the United States is $57,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Homeless Services vs Case Manager?

AspectHomeless ServicesCase Manager
CredentialsVaries; often includes social work or counseling backgroundTypically requires social work, counseling, or related certifications
Work EnvironmentHomeless shelters, outreach programs, community centersHospitals, social service agencies, community organizations
Employer & IndustryNonprofits, government agencies, sheltersHealthcare, social services, government agencies
Primary FocusProviding immediate support and resources to homeless individualsAssessing client needs, developing care plans, coordinating services

Homeless Services focus on direct support for homeless populations, often working in shelters or outreach. Case Managers, on the other hand, coordinate ongoing care and services for clients across various settings. While both roles require social work skills and certifications, their daily tasks and work environments differ, with Homeless Services emphasizing immediate aid and Case Managers focusing on long-term support.

What are some common challenges faced by professionals working in Homeless Services, and how are they typically addressed?

Professionals in Homeless Services often encounter challenges such as building trust with clients who may have experienced trauma, managing high caseloads, and navigating complex social service systems. These challenges are typically addressed through ongoing training in trauma-informed care, strong teamwork, and regular supervision or case conferencing. Many organizations also provide access to mental health and self-care resources for staff, recognizing the emotionally demanding nature of the work. Collaboration with local agencies, healthcare providers, and housing authorities is essential to ensure clients receive comprehensive support.

What are homeless services?

Homeless services are programs and resources designed to assist individuals and families experiencing homelessness. These services can include emergency shelters, transitional housing, food assistance, healthcare, job training, and case management. The goal is to provide immediate support while helping people achieve long-term stability and self-sufficiency. Many organizations, both governmental and nonprofit, work together to provide these vital services in communities.

What are the key skills and qualifications needed to thrive in Homeless Services, and why are they important?

To thrive in Homeless Services, you need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, housing databases, and government assistance programs is typically required. Compassion, cultural competency, and strong interpersonal communication skills help professionals build trust and effectively support clients in crisis. These skills are essential for connecting individuals to vital resources and fostering stability and dignity within vulnerable populations.
More about Homeless Services jobs
What cities are hiring for Homeless Services jobs? Cities with the most Homeless Services job openings:
What states have the most Homeless Services jobs? States with the most job openings for Homeless Services jobs include:
What job categories do people searching Homeless Services jobs look for? The top searched job categories for Homeless Services jobs are:
Homeless Services jobs near you
Infographic showing various Homeless Services job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 4% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,981 per year, or $27.9 per hour.
Manager, Homeless Services

Manager, Homeless Services

Hampton-Newport News Community Services Board

Hampton, VA • On-site

$62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Homeless Services Manager

Annual Salary: $62,406

Work Schedule: Monday-Friday, 8:30 am-5:00 pm

Are you a mission-driven leader passionate about supporting individuals and families experiencing homelessness, mental illness, and substance use disorders? The Hampton-Newport News Community Services Board is seeking a Full-Time Homeless Services Manager in Hampton, VA. This leadership role is responsible for overseeing critical, life-sustaining homeless services programs that support adults and families with complex behavioral health and housing needs.

In this role, you will supervise a team providing outreach, residential services, case management, and crisis intervention to individuals experiencing homelessness. You will oversee program operations, staff performance, grant reporting, budgeting, and service delivery while ensuring compliance with agency standards and funding requirements. We offer competitive pay, strong benefits, professional development opportunities, and the ability to lead programs that directly impact vulnerable populations in our community.

Your day as a Homeless Services Manager

As a Homeless Services Manager, you will oversee the daily operations of homeless outreach and residential programs serving individuals with mental illness, substance use disorders, and co-occurring conditions. You will supervise staff, ensure quality service delivery, manage program performance, and support individuals experiencing housing instability through coordinated care and system navigation.

Responsibilities include:

• Supervise and support homeless outreach and residential staff providing case management, crisis intervention, and housing services
• Oversee client assessments, service planning, referrals, and coordination of care for individuals and families experiencing homelessness
• Ensure service delivery includes outreach, counseling, medication support, daily living assistance, and housing stabilization
• Manage caseload oversight (approximately 300 clients) and ensure continuity of care across service teams
• Monitor program performance, compliance, and service quality in accordance with agency and funding requirements
• Prepare grant reports, program reports, and compliance documentation for internal and external stakeholders
• Assist with budget development, financial monitoring, and oversight of program expenditures
• Coordinate services with community partners including shelters, hospitals, law enforcement, and behavioral health providers
• Participate in staff hiring, training, supervision, and performance evaluation
• Develop, recommend, and implement program improvements, policies, and procedures
• Respond to complex client situations and provide clinical and operational support to staff
• Ensure adherence to Medicaid, housing, and behavioral health service requirements

Requirements for this Homeless Services Manager job

To succeed in this role, you should have strong leadership, communication, and organizational skills with the ability to manage complex homeless services programs and supervise multidisciplinary teams. The ideal candidate is experienced in working with individuals experiencing homelessness, mental illness, and substance use disorders, and is able to balance clinical understanding with operational and administrative responsibilities.

Minimum Requirements:

• Bachelor's degree in Human Services or related field
• Minimum of three (3) years of direct experience in homeless services
• At least one (1) year of supervisory experience
• Valid Virginia Driver's License

Knowledge and skills required for the position include:

• Thorough knowledge of homeless services, behavioral health, and case management practices
• Strong understanding of Medicaid guidelines and service requirements
• Knowledge of mental illness, substance use disorders, and co-occurring conditions
• Ability to conduct assessments, service planning, and crisis intervention
• Strong leadership skills with ability to supervise and develop staff
• Ability to interpret policies, procedures, and program regulations
• Strong communication, documentation, and reporting skills
• Ability to build relationships with clients, staff, and community partners
• Experience working with shelters, housing programs, and community resources
• Ability to manage high caseload environments and prioritize competing demands

Hampton-Newport News Community Services Board: What drives us

Since 1971, Hampton-Newport News Community Services Board has provided high-quality behavioral health, housing, and homeless services to residents of Hampton and Newport News, Virginia. We are committed to supporting individuals and families experiencing homelessness by providing coordinated, person-centered services that promote stability, recovery, and long-term housing success.

Our Benefits
  • Medical, Dental, and Vision coverage
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Paid Time Off (PTO)
  • 11 paid holidays
  • Participation in the Virginia Retirement System (VRS)

Get started with our team!

If you are ready to lead impactful homeless services programs and support individuals and families experiencing homelessness, Hampton-Newport News Community Services Board offers a meaningful opportunity to make a lasting difference. Apply today and help build pathways to stability, housing, and hope in our community.


The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Apply