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Homeless Services Jobs in Delaware (NOW HIRING)

ACT Team Case Manager

Dover, DE ยท On-site

$17.38/hr

... services for homeless adults with behavioral health challenges. This role facilitates program admissions and discharges, monitors client eligibility, and ensures appropriate services are provided.

Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disabled and homeless services in Eastern ...

Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disabled and homeless services in Eastern ...

Instructional Paraeducator

Newark, DE ยท On-site

$14.75 - $19.25/hr

Collaborate with the teacher and/or related services providers about the IEP, Behavior Support Plan ... homeless or foster care status, disability, genetic information, marital or family status, military ...

Homeless Services information

See Delaware salary details

$33K

$58K

$104.6K

How much do homeless services jobs pay per year?

As of Jul 26, 2026, the average yearly pay for homeless services in Delaware is $58,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $69,100.00 per year, depending on experience, location, and employer.

What is the difference between Homeless Services vs Case Manager?

AspectHomeless ServicesCase Manager
CredentialsVaries; often includes social work or counseling backgroundTypically requires social work, counseling, or related certifications
Work EnvironmentHomeless shelters, outreach programs, community centersHospitals, social service agencies, community organizations
Employer & IndustryNonprofits, government agencies, sheltersHealthcare, social services, government agencies
Primary FocusProviding immediate support and resources to homeless individualsAssessing client needs, developing care plans, coordinating services

Homeless Services focus on direct support for homeless populations, often working in shelters or outreach. Case Managers, on the other hand, coordinate ongoing care and services for clients across various settings. While both roles require social work skills and certifications, their daily tasks and work environments differ, with Homeless Services emphasizing immediate aid and Case Managers focusing on long-term support.

What are some common challenges faced by professionals working in Homeless Services, and how are they typically addressed?

Professionals in Homeless Services often encounter challenges such as building trust with clients who may have experienced trauma, managing high caseloads, and navigating complex social service systems. These challenges are typically addressed through ongoing training in trauma-informed care, strong teamwork, and regular supervision or case conferencing. Many organizations also provide access to mental health and self-care resources for staff, recognizing the emotionally demanding nature of the work. Collaboration with local agencies, healthcare providers, and housing authorities is essential to ensure clients receive comprehensive support.

What are homeless services?

Homeless services are programs and resources designed to assist individuals and families experiencing homelessness. These services can include emergency shelters, transitional housing, food assistance, healthcare, job training, and case management. The goal is to provide immediate support while helping people achieve long-term stability and self-sufficiency. Many organizations, both governmental and nonprofit, work together to provide these vital services in communities.

What are the key skills and qualifications needed to thrive in Homeless Services, and why are they important?

To thrive in Homeless Services, you need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, housing databases, and government assistance programs is typically required. Compassion, cultural competency, and strong interpersonal communication skills help professionals build trust and effectively support clients in crisis. These skills are essential for connecting individuals to vital resources and fostering stability and dignity within vulnerable populations.
What job categories do people searching Homeless Services jobs in Delaware look for? The top searched job categories for Homeless Services jobs in Delaware are:
Infographic showing various Homeless Services job openings in Delaware as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $58,031 per year, or $27.9 per hour.
ACT Team Case Manager

ACT Team Case Manager

Apis Services Inc

Dover, DE โ€ข On-site

$17.38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Weโ€™re Hiring at Conexio!

Case Manager

Program: ACT

Location: Kent County

Status: Full-Time - 40 hours

Schedule: M-F 8a-4p

ABOUT THE ROLE


The Case Manager is a bachelorโ€™s-level paraprofessional responsible for providing assertive outreach, service linkage, benefits assistance, referrals, and housing services for homeless adults with behavioral health challenges. This role facilitates program admissions and discharges, monitors client eligibility, and ensures appropriate services are provided. The Case Manager also manages case planning, utilization, data collection, and ongoing assessment to ensure clients receive the right level of care.


RESPONSIBILITIES

  • Build relationships with clients and encourage community involvement and independence.
  • Ensure health, safety, and well-being of clients by adhering to internal policies and state regulations.
  • Meet visitation and treatment compliance goals; complete CHCC forms for admissions.
  • Attend treatment team meetings and residential house meetings as needed.
  • Complete required documentation (progress notes, recovery plans, assessments) accurately and on time.
  • Respond to crises and ensure immediate service increases when needed.
  • Coordinate benefits applications and liaise with state agencies and service providers.
  • Act as an ombudsman for community and state services; manage complaints and referrals.
  • Facilitate transitions between inpatient, outpatient, and other care levels.
  • Participate in on-call crisis response on a rotating basis.
  • Perform other duties as assigned.

REQUIREMENTS

  • Bachelorโ€™s degree in psychology, counseling, human services, social work, nursing, rehabilitation, or related field OR high school diploma with 5 years of experience.
  • Experience working with individuals with severe mental illness and/or substance abuse.
  • Experience in data collection and evaluation.
  • CPR and First Aid certification.
  • Valid driverโ€™s license with at least 3 years of continuous driving experience and a clean record.

ADDITIONAL QUALIFICATIONS

  • Computer skills (MS Office preferred).
  • Strong verbal and written communication skills.
  • Excellent organizational and follow-up skills.
  • Ability to work independently and collaboratively.
  • Experience with underserved populations preferred.

BENEFITS

  • Full-time employees are eligible to
  • Medical, Dental, and Vision benefits
  • 401k, Life, Disability Insurance
  • Generous Paid Time Off (PTO)
  • Paid Training, Career Advancement
  • DailyPay - A benefit that allows you to access your pay when you need it
  • HSA, FSA
  • Life Assistance Program
  • A Great Team Environment
  • Competitive Wages
  • Wellness Program

ABOUT APIS AND THE AFFILIATE

APIS

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organization's stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

CONEXIO CARE, INC.

Conexio Care, an affiliate of Apis Services, was founded in 1985 as a subsidiary of the organization then known as Church Home Foundation. Conexioโ€™ s original mission was to help older adults with lifelong histories of psychiatric hospitalization to transition into the community. Our mission expanded in 1988 to include homeless services and substance abuse treatment. Today, Conexio Care serves as one of Delawareโ€™s largest nonprofits, collaborating with government, community, corporate, and other philanthropic partners to maximize services for our stateโ€™s most vulnerable citizens. (Conexio Care https://conexiocare.org)