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Homeless Outreach Volunteer Jobs (NOW HIRING)

Volunteers of America

Outreach Specialist

Santa Ana, CA · On-site

$22.52 - $23.71/hr

JOB SUMMARY AND PURPOSE The Outreach Specialist is responsible is responsible for promoting the ... HMIS (homeless database) Volunteers of America is an Equal Opportunity employer. All qualified ...

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Homeless Outreach Volunteer information

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How much do homeless outreach volunteer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for homeless outreach volunteer in the United States is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $34.13 per hour, depending on experience, location, and employer.

What is a homeless outreach volunteer?

Homeless Outreach Volunteers are individuals who dedicate their time to assisting people experiencing homelessness. They typically work with community organizations or local governments to provide resources such as food, clothing, hygiene kits, and information about shelters or social services. Volunteers may also help build trust with unsheltered individuals, advocate for their needs, and connect them with health care, housing, or employment support. Their work is crucial in addressing immediate needs and fostering long-term solutions for homelessness.

What are the key skills and qualifications needed to thrive as a homeless outreach volunteer, and why are they important?

To thrive as a Homeless Outreach Volunteer, you need a basic understanding of social services, crisis intervention, and community resources, often supported by relevant training or volunteer orientation. Familiarity with case management software, outreach documentation tools, and local support networks is beneficial. Compassion, patience, active listening, and cultural sensitivity are vital soft skills for building trust and effectively supporting individuals experiencing homelessness. These skills and qualities are essential for creating positive connections, identifying needs, and facilitating access to critical services for vulnerable populations.

What are some common challenges faced by homeless outreach volunteers and how can they be effectively managed?

Homeless Outreach Volunteers often encounter challenges such as building trust with individuals experiencing homelessness, working in unpredictable environments, and managing emotional stress. Effective communication, patience, and active listening are crucial for establishing trust and rapport. Volunteers are typically supported by training sessions, peer debriefings, and clear protocols to ensure safety and provide guidance. Teamwork and regular check-ins with supervisors or coordinators help volunteers process their experiences and maintain their well-being.

What is the difference between Homeless Outreach Volunteer vs Homeless Shelter Staff?

AspectHomeless Outreach VolunteerHomeless Shelter Staff
Required CredentialsNone or minimal; background checks may be requiredMay require certifications such as CPR, first aid, or social work credentials
Work EnvironmentCommunity outreach settings, on the streets, or at outreach eventsIndoor shelter facilities, administrative offices, or program sites
Employer & Industry UsageNonprofit organizations, community groups, charitiesHomeless shelters, social service agencies, government programs
Common Search & Comparison IntentUnderstanding volunteer roles in homelessness supportJob responsibilities and qualifications in shelter operations

Homeless Outreach Volunteers primarily engage in community-based efforts to connect homeless individuals with services, often working outdoors or at outreach events. In contrast, Homeless Shelter Staff work within shelter facilities, managing daily operations and providing direct support. Both roles are vital in addressing homelessness but differ in work environment and required credentials.

What jobs can I do to help homeless outreach volunteers?

Jobs that support homeless outreach volunteers include roles such as case manager, outreach coordinator, shelter staff, or administrative assistant, which involve coordinating services, providing direct support, or managing resources. These positions often require strong communication skills, empathy, and sometimes relevant certifications or training. Volunteering or working in social services organizations can also provide experience to support homeless outreach efforts.
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States with the most job openings for Homeless Outreach Volunteer jobs include:

What job categories do people searching Homeless Outreach Volunteer jobs look for?

The top searched job categories for Homeless Outreach Volunteer jobs are:

Homeless Outreach Volunteer jobs near you

Outreach Specialist

Volunteers of America

Santa Ana, CA • On-site

$22.52 - $23.71/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Volunteers Of America rating

7.0

Company rating: 7.0 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

371st of 785 rated non-profit organizations

Job description

About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans� services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org .
PAY RATE: $22.52 - $23.71 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Outreach Specialist is responsible is responsible for promoting the program throughout the surrounding areas, supporting ODR clients in need of crisis intervention methods in order to prepare individuals for further success. Conducts community outreach to develop resources to support clients and their families. Part of a multi-disciplinary team that provides case management, housing referral, financial counseling and benefits services.
DUTIES AND RESPONSIBILITIES
  • Provides street outreach, engagement, crisis stabilization, trauma-informed case management, and referral services for clients and their families
  • Conducts initial street screenings, immediate needs assessments, and crisis stabilization
  • As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
  • Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
  • Coordinates follow-up services with case management team; records all services provided
  • Performs tasks of Case Manager or Housing Specialist as needed
  • Assists program staff in integrating development strategies and other evidence-informed practices to provide a holistic service approach including providing life skills through �teachable� moments
  • Develop, perform, and assist with workshops pertaining to household needs
  • Provide crisis intervention if needed, and make referrals to appropriate community resources
  • Leads community outreach for program, represents VOALA at meetings of working groups specific to housing Justice Involved Populations, attends Apartment and Relator Association meetings, develops community partners.
  • Additional duties as assigned

ESSENTIAL ABILITY ACKNOWLEDGEMENT
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
ESSENTIAL DUTIES:
  • Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
  • Street outreach, crisis stabilization and initial case management
  • Coordinates outreach efforts with Case Management team, supporting Case Management initiatives for clients served
  • Monitor and maintain complete client records, daily activity logs, mileage logs, HMIS, and other reports as directed
  • Provides life skills workshops as part of wholistic service effort; participates in crisis intervention as needed
  • Outreach to community partners, to promote at risk youth programs and resolve homelessness.
  • Other duties as required and is subject to change at any time.

MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:
  • Bachelor's Degree in Social Services or related discipline,
  • Or Equivalent combination of education and work experience (four years)

EXPERIENCE:
  • Two years� experience working with Justice Involved Populations, people in recovery and / or homelessness individuals

PREFERRED QUALIFICATIONS:
  • Bilingual (Spanish)
  • HMIS (homeless database)

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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