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Home Health Intake Jobs in Florida (NOW HIRING)

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Capstone Home Health is seeking a detail-oriented and organized Intake Coordinator to manage incoming referrals and coordinate the admission process for home health services. This role is essential ...

Be Seen First

Capstone Home Health is seeking a detail-oriented and organized Intake Coordinator to manage incoming referrals and coordinate the admission process for home health services. This role is essential ...

Be Seen First

Intake Coordinator

Sarasota, FL · On-site

$23 - $27/hr

Our client is a well-established and growing home health agency dedicated to delivering compassionate, patient-centered care throughout the community. They are seeking an experienced Intake ...

Intake Coordinator

Vero Beach, FL · On-site

$16 - $21.50/hr

A Home Health Intake Coordinator manages the initial patient referral process, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care.

Intake Coordinator

Vero Beach, FL · On-site

$16 - $21.50/hr

A Home Health Intake Coordinator manages the initial patient referral process, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care.

Intake Coordinator

Boynton Beach, FL · On-site

$16.75 - $23/hr

Our Intake Coordinator is the welcoming front door to Health at Home. This role is often the very first interaction a patient, family member, or referral partner has with our organization, and that ...

Intake Coordinator

Boynton Beach, FL

$16.75 - $23/hr

Our Intake Coordinator is the welcoming front door to Health at Home. This role is often the very first interaction a patient, family member, or referral partner has with our organization, and that ...

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Home Health Intake information

What is the difference between Home Health Intake vs Home Health Nurse?

AspectHome Health IntakeHome Health Nurse
Primary RoleAssess patient eligibility, gather initial information, coordinate servicesProvide direct patient care, administer treatments, monitor health status
Required CertificationsTypically requires a certification or license in healthcare administration or related fieldRegistered Nurse (RN) license, CPR certification
Work EnvironmentOffice-based, patient intake settings, telehealthPatient homes, clinical settings
Employer & Industry UsageHome health agencies, healthcare providersHospitals, home health agencies, clinics

Home Health Intake specialists focus on assessing patient eligibility and coordinating care, while Home Health Nurses provide direct patient care in home settings. Both roles are essential in home health services but differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as a Home Health Intake Specialist, and why are they important?

To thrive as a Home Health Intake Specialist, you need strong knowledge of medical terminology, insurance verification, and patient admission processes, often supported by a healthcare-related degree or certification. Familiarity with electronic health record (EHR) systems, referral management software, and HIPAA compliance is typically required. Excellent communication, attention to detail, and organizational skills help you coordinate effectively with patients, families, and healthcare providers. These abilities ensure accurate and efficient patient onboarding, regulatory compliance, and high-quality service delivery in home health care.

What does a Home Health Intake Coordinator do?

A Home Health Intake Coordinator is responsible for processing new patient referrals, verifying insurance coverage, gathering necessary medical documentation, and acting as a liaison between patients, healthcare providers, and the home health agency. They ensure that all required information is accurate and complete to facilitate a smooth start of home health services. This role is critical in helping patients transition from a hospital or physician's care to receiving appropriate care at home.

What are some common challenges faced in a Home Health Intake role, and how can I effectively manage them?

One of the main challenges in a Home Health Intake position is efficiently managing a high volume of patient referrals while ensuring all documentation is accurate and compliant with regulations. Coordinating with physicians, patients, and insurance providers can sometimes lead to communication delays or incomplete information, which requires strong organizational and follow-up skills. Staying current with changing healthcare policies and payer requirements is also essential. Developing clear checklists and maintaining open communication with the care team can help streamline the intake process and minimize errors.
Infographic showing various Home Health Intake job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Intake Coordinator

Capstone Home Healthcare LLC

Jacksonville, FL • On-site

$20/hr

Full-time

PTO

Re-posted 9 days ago

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Job description

Capstone Home Health is seeking a detail-oriented and organized Intake Coordinator to manage incoming referrals and coordinate the admission process for home health services. This role is essential in ensuring timely, accurate intake processing while delivering excellent communication with referral sources, patients, and internal staff.

Key Responsibilities

  • Receive and process new patient referrals from hospitals, physicians, and community partners
  • Verify patient information, insurance eligibility, and service needs
  • Coordinate start of care (SOC) visits within required timeframes
  • Communicate with referral sources regarding acceptance, delays, or additional needs
  • Ensure all required documentation is obtained prior to admission
  • Enter and maintain accurate patient information in EMR systems
  • Collaborate with clinical staff to ensure appropriate service planning
  • Track and follow up on pending referrals and incomplete documentation
  • Maintain compliance with Medicare, Medicaid, and agency policies
  • Provide exceptional customer service to patients and referral partners

Qualifications

  • Experience in home health intake, medical office intake, or healthcare coordination preferred
  • Knowledge of Medicare/Medicaid guidelines and home health eligibility requirements
  • Strong organizational and multitasking skills
  • Excellent communication and phone etiquette
  • Proficiency with EMR systems
  • Ability to work in a fast-paced environment and meet deadlines
  • High attention to detail and problem-solving skills

Preferred Qualifications

  • Prior experience in home health or hospice intake
  • Familiarity with insurance verification and authorization processes
  • Bilingual (English/Spanish) is a plus

Work Environment

  • Fast-paced healthcare setting
  • Frequent communication via phone, email, and EMR systems
  • Team-oriented environment with clinical and administrative collaboration

https://info.flclearinghouse.com

Company Description

Capstone Home Health is a Florida-based home health agency dedicated to delivering high-quality, compassionate care that enables individuals to remain safe, independent, and comfortable in their homes. We proudly serve clients and families across Northeast Florida with a patient-centered approach grounded in professionalism, integrity, and clinical excellence.
Our services include, personal care, homemaker services, respite care, CNA/HHA support, and skilled nursing and therapy services, tailored to meet the unique needs of each client. Capstone Home Health partners closely with clients, families, caregivers, physicians, and community providers to ensure continuity of care and positive outcomes.