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Home Based Technical Customer Support Jobs (NOW HIRING)

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Home Based Technical Customer Support information

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How much do home based technical customer support jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for home based technical customer support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
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Technical Customer Service

$65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Technical Customer Service Representative 
NABCO | Customer Support
Full-Time | $65k Base + Bonus + Growth Path
2820 N. Ontario Street, Burbank, CA 91504

 Pay, Schedule & Benefits

• $65,000 base salary + Bonus
• 401(k) with company match
• Full medical, dental, and vision coverage starting Day 1 of employment
• 15 total PTO / sick days
• Full-time | Monday–Friday
• In-person (Burbank, CA)

 Why This Role Stands Out

No cold calling – all inbound customer calls and emails
• Stable, structured call flow with established customers
• Clear path to grow into technical or operations roles
• Supportive team environment with hands-on training
• Company with 30+ years of continuous growth

 What You’ll Be Doing

• Handle a high volume of inbound phone calls and emails from customers
• Serve as the primary point of contact for customer questions, orders, and support needs
• Provide basic technical guidance on electrical products (training provided)
• Assist customers with product identification, availability, and order placement
• Process customer orders accurately and ensure timely follow-up
• Resolve customer issues related to orders, products, or delivery
• Work with internal teams to ensure customer requests are completed correctly
• Maintain clear communication and documentation of all customer interactions
• Build strong customer relationships through responsiveness and reliability

 What We’re Looking For

• Strong communication skills, especially over the phone
• Comfortable handling inbound calls throughout the day
• 1+ year of customer service, call center, or support experience preferred
• Ability to learn and explain technical products
• Detail-oriented and organized
• Able to thrive in a fast-paced, high-volume environment
• Reliable, team-oriented, and willing to learn

 Desired (Not Required)

• Electrical or industrial product experience
• Previous call center or customer support experience
• Bilingual abilities

 About NABCO

NABCO is one of the largest electrical product suppliers in North America, with 13 distribution centers and over 1 million square feet of inventory. Since 1996, we’ve built a reputation for reliability, deep inventory, and strong customer service while continuing to expand into new markets.

 Bottom Line

If you’re looking for a steady, customer-focused role where you’re helping people all day through phone and email—not cold calling—this is a great long-term opportunity with room to grow.


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