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Home Based Recall Specialist Jobs (NOW HIRING)

Medline

Product Recall Specialist

Mundelein, IL · On-site

$21.75 - $31.50/hr

Support recall specialist in recall activities, including but not limited to answering customer ... salary will vary based on applicant's location, education, experience, skills, and abilities.

Medline

Product Recall Specialist

Mundelein, IL · On-site

$21.75 - $31.50/hr

Support recall specialist in recall activities, including but not limited to answering customer ... salary will vary based on applicant's location, education, experience, skills, and abilities.

New

Medline

Product Recall Specialist

Mundelein, IL · On-site

$21.75 - $31.50/hr

Support recall specialist in recall activities, including but not limited to answering customer ... salary will vary based on applicant's location, education, experience, skills, and abilities.

New

Medline

Product Recall Specialist

Mundelein, IL · On-site

$21.75 - $31.50/hr

Support recall specialist in recall activities, including but not limited to answering customer ... salary will vary based on applicant's location, education, experience, skills, and abilities.

New

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Home Based Recall Specialist information

What is a home based recall specialist?

Home Based Recall Specialists are professionals who work remotely to contact customers, patients, or clients regarding product recalls, service recalls, or follow-ups. Their main responsibilities include informing individuals about recalled products or services, providing instructions for returns or replacements, and documenting responses. These specialists are often employed by companies, healthcare providers, or manufacturers to ensure customer safety and compliance. Working from home, they typically use phone, email, or digital platforms to manage communications efficiently. The role requires strong communication skills, attention to detail, and proficiency with relevant technology.

What are the key skills and qualifications needed to thrive as a home based recall specialist?

To thrive as a Home Based Recall Specialist, you need strong organizational skills, attention to detail, and experience in customer service or healthcare administration, often supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office applications is typically required. Excellent verbal communication, active listening, and problem-solving abilities help build rapport and address patient or client concerns effectively. These skills ensure efficient recall processes, high customer satisfaction, and adherence to compliance standards in a remote work environment.

What are the main challenges faced by a home based recall specialist and how can they be managed effectively?

One of the main challenges faced by a Home Based Recall Specialist is maintaining high productivity and accuracy while working remotely, especially when handling sensitive or urgent recall notifications. Effective time management, strong organizational skills, and consistent communication with both clients and team members are crucial. Utilizing secure digital tools for record-keeping and following clear protocols can help manage workload efficiently and reduce errors. Regular check-ins and training sessions also support collaboration and professional development, ensuring you stay updated on best practices and regulatory requirements.

What is the difference between Home Based Recall Specialist vs Customer Service Representative?

AspectHome Based Recall SpecialistCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in recall proceduresHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, home-basedOffice or call center, or remote
Industry UsageInsurance, healthcare, or product recall sectorsRetail, telecom, banking, and various service industries
Job FocusManaging product or service recalls, compliance, and safetyHandling customer inquiries, support, and issue resolution

While both roles involve communication and customer interaction, the Home Based Recall Specialist focuses on managing product or service recalls remotely, ensuring safety and compliance. In contrast, a Customer Service Representative handles general customer inquiries and support across various industries. The roles differ mainly in their specific focus and industry applications, though both may require similar communication skills and basic certifications.

More about Home Based Recall Specialist jobs

What cities are hiring for Home Based Recall Specialist jobs?

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What are the most commonly searched types of Recall Specialist jobs?

The most popular types of Recall Specialist jobs are:

What states have the most Home Based Recall Specialist jobs?

States with the most job openings for Home Based Recall Specialist jobs include:

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Home Based Recall Specialist jobs near you
Infographic showing various Home Based Recall Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Product Recall Specialist

Medline

Mundelein, IL • On-site

$21.75 - $31.50/hr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Medline Industries rating

7.5

Company rating: 7.5 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

227th of 546 rated manufacturers

Job description

Job Summary
Responsible for managing and executing recalls within regulated timelines and requirements.
Job Description
MAJOR RESPONSIBILITIES:
  • Manage products returned by customers for recalls including count return product and package for disposition.
  • Support recall specialist in recall activities, including but not limited to answering customer inquiries and issue call tags to customers.
  • Organize the returned area for timely processing of returned product.
  • Assist in FDA recall effectiveness visits.

MINIMUM JOB REQUIREMENTS:
Education:
  • High School Diploma or equivalent.

Certification / Licensure:
  • None

Work Experience:
  • At least 2 years of experience in an administrative function.

Knowledge / Skills / Abilities:
  • Advance skills level in Microsoft Office (Outlook, Word, Excel, etc.).
  • Demonstrate excellent organizational skills.
  • Demonstrate an eagerness to assist internal and external customers.

PREFERRED JOB REQUIREMENTS:
Education:
  • None

Certification / Licensure:
  • None

Work Experience:
  • None

Knowledge / Skills / Abilities:
  • None

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$21.75 - $31.50 Hourly
The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.
We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

What Medline Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Medline

Sourced by ZipRecruiter

Medline Industries, LP is the leading nationwide supplier of medical, surgical and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices and home care/hospice settings.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Winnetka, IL, US

Year founded

1966

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