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Home Based Recall Specialist Jobs (NOW HIRING)

Sr Product Recall Specialist

Mundelein, IL · On-site

$23.25 - $33.75/hr

The Senior Recall Specialist serves as a primary liaison between the company and the FDA district ... based on applicant's location, education, experience, skills, and abilities. Medline will not pay ...

Sr Product Recall Specialist

Mundelein, IL · On-site

$23.25 - $33.75/hr

The Senior Recall Specialist serves as a primary liaison between the company and the FDA district ... based on applicant's location, education, experience, skills, and abilities. Medline will not pay ...

Sr Product Recall Specialist

Mundelein, IL · On-site

$23.25 - $33.75/hr

The Senior Recall Specialist serves as a primary liaison between the company and the FDA district ... based on applicant's location, education, experience, skills, and abilities. Medline will not pay ...

Sr Product Recall Specialist

Mundelein, IL · On-site

$23.25 - $33.75/hr

The Senior Recall Specialist serves as a primary liaison between the company and the FDA district ... based on applicant's location, education, experience, skills, and abilities. Medline will not pay ...

Spec Product Recall Sr

Mundelein, IL · On-site

$23.25 - $33.75/hr

The Senior Recall Specialist serves as a primary liaison between the company and the FDA district ... based on applicant's location, education, experience, skills, and abilities. Medline will not pay ...

Spec Product Recall Sr

Mundelein, IL · On-site

$23.25 - $33.75/hr

The Senior Recall Specialist serves as a primary liaison between the company and the FDA district ... based on applicant's location, education, experience, skills, and abilities. Medline will not pay ...

The Senior Recall Specialist serves as a primary liaison between the company and the FDA district ... based on applicant's location, education, experience, skills, and abilities. Medline will not pay ...

Spec Product Recall Sr

Mundelein, IL · On-site

$23.25 - $33.75/hr

The Senior Recall Specialist serves as a primary liaison between the company and the FDA district ... based on applicant's location, education, experience, skills, and abilities. Medline will not pay ...

Spec Product Recall

Mundelein, IL · On-site

$21.75 - $31.50/hr

Support recall specialist in recall activities, including but not limited to answering customer ... salary will vary based on applicant's location, education, experience, skills, and abilities.

Spec Product Recall

Mundelein, IL · On-site

$21.75 - $31.50/hr

Support recall specialist in recall activities, including but not limited to answering customer ... salary will vary based on applicant's location, education, experience, skills, and abilities.

Spec Product Recall

Mundelein, IL · On-site

$21.75 - $31.50/hr

Support recall specialist in recall activities, including but not limited to answering customer ... salary will vary based on applicant's location, education, experience, skills, and abilities.

Spec Product Recall

Mundelein, IL · On-site

$21.75 - $31.50/hr

Support recall specialist in recall activities, including but not limited to answering customer ... salary will vary based on applicant's location, education, experience, skills, and abilities.

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Showing results 1-20

Home Based Recall Specialist information

What is a home based recall specialist?

Home Based Recall Specialists are professionals who work remotely to contact customers, patients, or clients regarding product recalls, service recalls, or follow-ups. Their main responsibilities include informing individuals about recalled products or services, providing instructions for returns or replacements, and documenting responses. These specialists are often employed by companies, healthcare providers, or manufacturers to ensure customer safety and compliance. Working from home, they typically use phone, email, or digital platforms to manage communications efficiently. The role requires strong communication skills, attention to detail, and proficiency with relevant technology.

What are the key skills and qualifications needed to thrive as a home based recall specialist?

To thrive as a Home Based Recall Specialist, you need strong organizational skills, attention to detail, and experience in customer service or healthcare administration, often supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office applications is typically required. Excellent verbal communication, active listening, and problem-solving abilities help build rapport and address patient or client concerns effectively. These skills ensure efficient recall processes, high customer satisfaction, and adherence to compliance standards in a remote work environment.

What are the main challenges faced by a home based recall specialist and how can they be managed effectively?

One of the main challenges faced by a Home Based Recall Specialist is maintaining high productivity and accuracy while working remotely, especially when handling sensitive or urgent recall notifications. Effective time management, strong organizational skills, and consistent communication with both clients and team members are crucial. Utilizing secure digital tools for record-keeping and following clear protocols can help manage workload efficiently and reduce errors. Regular check-ins and training sessions also support collaboration and professional development, ensuring you stay updated on best practices and regulatory requirements.

What is the difference between Home Based Recall Specialist vs Customer Service Representative?

AspectHome Based Recall SpecialistCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in recall proceduresHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, home-basedOffice or call center, or remote
Industry UsageInsurance, healthcare, or product recall sectorsRetail, telecom, banking, and various service industries
Job FocusManaging product or service recalls, compliance, and safetyHandling customer inquiries, support, and issue resolution

While both roles involve communication and customer interaction, the Home Based Recall Specialist focuses on managing product or service recalls remotely, ensuring safety and compliance. In contrast, a Customer Service Representative handles general customer inquiries and support across various industries. The roles differ mainly in their specific focus and industry applications, though both may require similar communication skills and basic certifications.

More about Home Based Recall Specialist jobs

What cities are hiring for Home Based Recall Specialist jobs?

Cities with the most Home Based Recall Specialist job openings:

What are the most commonly searched types of Recall Specialist jobs?

The most popular types of Recall Specialist jobs are:

What states have the most Home Based Recall Specialist jobs?

States with the most job openings for Home Based Recall Specialist jobs include:

What job categories do people searching Home Based Recall Specialist jobs look for?

The top searched job categories for Home Based Recall Specialist jobs are:

Infographic showing various Home Based Recall Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Sr Product Recall Specialist

Medline

Mundelein, IL • On-site

$23.25 - $33.75/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 13 days ago


Medline Industries rating

7.5

Company rating: 7.5 out of 10

Based on 250 frontline employees who took The Breakroom Quiz

233rd of 544 rated manufacturers


Job description

Job Summary

JOB SUMMARY
Under limited supervision, the Senior Recall Specialist leads and oversees complex product recall activities, serving as a subject matter expert for both sub recall and company initiated recall notifications in accordance with internal procedures and applicable FDA regulations. This role independently executes and coordinates recall activities, including regulatory communications and FDA effectiveness checks, while providing guidance, training, and oversight to Recall Specialists. The Senior Recall Specialist serves as a primary liaison between the company and the FDA district office, supports continuous improvement initiatives, and ensures consistent, compliant execution of recall processes across the organization.

Job Description

MAJOR RESPONSIBILITIES

  • Lead, execute, and coordinate subrecall notifications and companyinitiated recall activities in accordance with internal procedures and FDA regulations.
  • Serve as the primary subjectmatter expert for recall execution, providing guidance to internal stakeholders on regulatory requirements, timelines, and documentation expectations.
  • Independently manage and respond to FDA effectiveness checks, regulatory inquiries, and followup requests related to recall activities.
  • Serve as the recall liaison between the company and the FDA district office, facilitating clear, professional, and timely communications.
  • Organize and oversee designated returned product areas to ensure timely, accurate, and compliant processing of recalled product.
  • Issue and oversee return labels, RGAs, credits, and replacement products to support effective recall resolution.
  • Review and respond to internal and external recallrelated communications within established timelines.
  • Maintain complete, accurate, and auditready records for all subrecall and companyinitiated recall activities.
  • Collaborate with vendors to reconcile recalled product returns and resolve discrepancies.
  • Provide direction to Quality Control personnel to identify, segregate, and secure affected recalled product to prevent release for sale.
  • Prepare and present periodic recall status reports, metrics, and summaries for Quality leadership and other stakeholders.
  • Conduct periodic and quarterly internal audits of recall activities to ensure compliance with internal procedures and regulatory requirements.
  • Identify, recommend, and implement process improvements to strengthen recall effectiveness, efficiency, and inspection readiness.
  • Train, mentor, and provide ongoing guidance to Recall Specialists and new recall personnel.
  • Work proactively and collaboratively with Quality Assurance, Quality Engineering, Operations, Sales, and other crossfunctional teams to support recall execution and continuous improvement.
  • Lead, execute, and coordinate subrecall notifications and companyinitiated recall activities in accordance with internal procedures and FDA regulations.

MINIMUM JOB REQUIREMENTS

Education

High School Diploma or GED

Work Experience

3-5 years of progressive experience in regulated administrative, quality, or operational roles, including direct involvement with product recalls, regulatory documentation, customer communication, and regulated process execution.

Demonstrated experience interacting with regulatory agencies and supporting or leading recall activities is required.

Knowledge / Skills / Abilities

  • Strong knowledge of FDA recall requirements and regulated quality processes, with the ability to independently manage complex recall activities.
  • Clear, professional written and verbal communication skills for interaction with FDA representatives, customers, vendors, and internal teams.
  • Excellent organizational and attention to detail skills to maintain accurate recall documentation, returned product tracking, and audit readiness.
  • Ability to interpret and consistently apply regulations and internal procedures while exercising sound judgment with minimal supervision.
  • Demonstrated ability to train, mentor, and provide functional guidance to recall personnel.
  • Advanced proficiency in Microsoft Outlook, Word, and Excel, with the ability to quickly learn recall and quality systems.
  • Ability to manage multiple time sensitive priorities in a fast paced, regulated environment.

PREFERRED JOB REQUIREMENTS

Education

Associate or Bachelor's degree in a related discipline preferred.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$23.25 - $33.75 Hourly

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging pagehere.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.


What Medline Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Medline

Sourced by ZipRecruiter

Medline Industries, LP is the leading nationwide supplier of medical, surgical and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices and home care/hospice settings.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Winnetka, IL, US

Year founded

1966