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Progyny Jobs (NOW HIRING)

Progyny

Progyny Care Advocate

New York, NY · On-site

The Progyny Care Advocate (PCA) plays a critical role in supporting members throughout their family-building and women's health journeys. In this role, you will leverage your customer service ...

Progyny

Progyny Care Advocate

New York, NY · On-site

The Progyny Care Advocate (PCA) plays a critical role in supporting members throughout their family-building and women's health journeys. In this role, you will leverage your customer service ...

Progyny

Events Manager

New York, NY · On-site

Progyny's events manager owns the strategy, planning, execution, and performance of Progyny's B2B events portfolio, ensuring events meaningfully support pipeline growth, consultant and health plan ...

Progyny

Member Services Intern

Manhattan, NY · On-site

$25 - $50/hr

Progyny is seeking a Member Services intern to act as a project manager who will support the contact center transformation by managing timelines, coordinating cross-functional team meetings, and ...

Progyny

Client Solutions Manager

New York, NY · On-site

$80K - $95K/yr

Progyny is looking for a motivated Client Solutions Manager to support internal and external stakeholders throughout our benefit implementation process. The Client Solutions Manager will be ...

Progyny

Member Services Intern

New York, NY · On-site +1

$25 - $50/hr

Progyny is seeking a Member Services intern to act as a project manager who will support the contact center transformation by managing timelines, coordinating cross-functional team meetings, and ...

Progyny

Executive Assistant

New York, NY · On-site

$80K - $100K/yr

Progyny is seeking a skilled, high energy, and highly motivated individual to provide executive support to Progyny's Leadership team. We are looking for someone who can look at things with a broad ...

Progyny

Executive Assistant

New York, NY · On-site

$80K - $100K/yr

Progyny is seeking a skilled, high energy, and highly motivated individual to provide executive support to Progyny's Leadership team. We are looking for someone who can look at things with a broad ...

Progyny

Manager, Financial Planning and Analysis

New York, NY · On-site

$115K - $151K/yr

Thank you for considering Progyny! We are recruiting for a Manager, Financial Planning and Analysis for our Company. You will be supporting a team that provides forward-looking financial analysis and ...

Progyny

Executive Assistant

Manhattan, NY · On-site

$80K - $100K/yr

Progyny is seeking a skilled, high energy, and highly motivated individual to provide executive support to Progyny's Leadership team. We are looking for someone who can look at things with a broad ...

Progyny

Member Services Intern

New York, NY · On-site

$25 - $50/hr

Progyny is seeking a Member Services intern to act as a project manager who will support the contact center transformation by managing timelines, coordinating cross-functional team meetings, and ...

Progyny

Events Manager

New York, NY · On-site

Progyny's events manager owns the strategy, planning, execution, and performance of Progyny's B2B events portfolio, ensuring events meaningfully support pipeline growth, consultant and health plan ...

Progyny

Client Solutions Manager

New York, NY

$80K - $95K/yr

Progyny is looking for a motivated Client Solutions Manager to support internal and external stakeholders throughout our benefit implementation process. The Client Solutions Manager will be ...

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How much do progyny jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for progyny in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What are some typical challenges faced by employees working at Progyny, and how does the company support professional growth?

Employees at Progyny, a leading fertility benefits management company, often work in a fast-paced, rapidly evolving healthcare and technology environment. Common challenges include staying updated with regulatory changes, adapting to new technologies, and providing empathetic support to clients navigating sensitive healthcare journeys. Progyny supports career growth by offering ongoing training, mentorship programs, and opportunities to work cross-functionally with clinical, client services, and technology teams. This collaborative structure not only helps employees overcome challenges but also fosters continuous professional development within the organization.

How much does Progyny pay for IVF?

Progyny is a fertility benefits management company that partners with employers to provide coverage for IVF procedures. The amount paid for IVF depends on the specific insurance plan and employer benefits, but typically covers a significant portion of the procedure costs, reducing out-of-pocket expenses for employees. Employees should review their individual benefits plan for precise coverage details.

What does the company Progyny do?

Progyny is a healthcare benefits company that provides fertility and family-building benefits to employers and their employees. It offers services such as fertility treatments, egg freezing, and related support, often utilizing a network of fertility clinics and case managers to coordinate care.

What is Progyny and what does the company do?

Progyny is a benefits management company that specializes in fertility and family-building benefits for employers and their employees. The company partners with employers to provide comprehensive fertility solutions, including IVF, egg freezing, surrogacy, adoption, and related support services. Progyny's goal is to make fertility treatments more accessible, affordable, and effective for employees while helping employers manage costs and improve employee satisfaction. Their services often include personalized guidance from dedicated patient care advocates and a national network of fertility specialists.

What is the interview process for Progyny?

The interview process for a role at Progyny typically involves an initial phone screening, followed by one or more in-person or virtual interviews with team members. Candidates may be assessed on their skills, experience, and cultural fit, and sometimes complete skills tests or assessments relevant to the position.

What is the difference between Progyny vs Fertility Nurse?

AspectProgynyFertility Nurse
CredentialsVaries; often includes nursing license, fertility-specific certificationsRegistered Nurse (RN) license, fertility or reproductive health certifications often preferred
Work EnvironmentFertility clinics, healthcare organizations, insurance providersFertility clinics, hospitals, reproductive health centers
Employer & IndustryHealthcare, insurance, fertility servicesHealthcare, reproductive health clinics
Job FocusPatient advocacy, insurance navigation, fertility treatment coordinationPatient care, treatment administration, patient education

While Progyny primarily focuses on fertility benefits management and patient advocacy within insurance and healthcare organizations, Fertility Nurses are directly involved in patient care and treatment in clinical settings. Both roles require healthcare credentials and serve the reproductive health industry, but their daily responsibilities and work environments differ.

Is Progyny a good company to work for?

Progyny is a healthcare benefits company that focuses on fertility and family-building services, offering roles in healthcare administration, customer support, and technology. Employees generally cite a positive work environment, competitive benefits, and opportunities for growth, though experiences can vary by role and location.

What are the key skills and qualifications needed to thrive as a Progyny Account Manager, and why are they important?

To thrive as a Progyny Account Manager, you need a background in client services, healthcare benefits, and account management, often supported by a bachelor’s degree in business, healthcare, or a related field. Familiarity with CRM platforms, benefits administration systems, and data analysis tools is typically required. Strong communication, relationship-building, and problem-solving skills help you excel in client interactions and cross-functional teamwork. These skills ensure you can effectively support clients, resolve issues, and contribute to Progyny’s mission of delivering high-quality fertility benefits.
More about Progyny jobs
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Progyny jobs near you
Infographic showing various Progyny job openings in the United States as of June 2026, with employment types broken down into 10% As Needed, 26% Full Time, and 64% Part Time. Highlights an 100% Physical job distribution, with an average salary of $42,997 per year, or $20.7 per hour.
Progyny Care Advocate

Progyny Care Advocate

Progyny

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Thank you for considering Progyny!
The Progyny Care Advocate (PCA) plays a critical role in supporting members throughout their family-building and women's health journeys. In this role, you will leverage your customer service expertise and patient care experience to deliver a high-touch, concierge-level member experience across phone, email, and secure messaging channels.
PCAs are responsible for onboarding new members to the Progyny benefit and guiding existing members through their personalized care journeys. This includes helping members understand and maximize their benefits across fertility, preconception, menopause, pregnancy, and postpartum care.
This is a highly detail-oriented, administrative contact center role that requires exceptional organization, strong prioritization skills, and the ability to manage multiple member interactions in a fast-paced environment.
Must be willing to work a 12:00 PM - 9:00 PM EST shift.
What you'll do...
  • Own the member relationship by educating members about Progyny and their personalized benefits, empowering them to make informed decisions and optimize their care journey.
  • Onboard new members by capturing demographic information, confirming eligibility, and providing detailed benefit guidance using internal systems and resources.
  • Deliver concierge-level member support through phone, email, and secure messaging interactions.
  • Respond to member inquiries with empathy and accuracy, providing high-quality solutions to meet member needs.
  • Partner cross-functionally with internal teams to resolve complex inquiries, escalations, and member issues.
  • Serve as a liaison between members and fertility clinics, including assisting with appointment scheduling and care coordination.
  • Maintain accurate documentation and demonstrate strong attention to detail when managing member cases.
  • Participate in ongoing learning and development opportunities to deepen expertise and contribute to continuous improvement

About you...
  • 2+ years of experience in a contact center environment, preferably within healthcare, insurance, or patient services.
  • Knowledge of the fertility and women's health landscape, including common procedures and patient care pathways, required.
  • Exceptional customer service and communication skills, with the ability to explain complex information clearly and concisely.
  • Strong interpersonal and conflict-resolution skills with a member-first mindset.
  • Ability to prioritize competing tasks and manage multiple workflows in a fast-paced environment.
  • Highly organized with strong attention to detail.
  • Comfortable working independently and exercising sound judgment.
  • Must be willing to work a 12:00 PM - 9:00 PM EST shift

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.
About Progyny:
Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.
Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.
Our mission is to empower healthier, supported journeys through transformative fertility, family building and women's health benefits.
Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com.
Our perks:
  • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group
  • Menopause and midlife care
  • Health, dental, vision and life insurance options for employees and family
  • Free in-person, virtual and text-based mental health and wellness support
  • Paid time off, including vacation, sick leave, personal days and summer flex time
  • Company equity
  • Bonus program
  • 401(k) plan with company match
  • Access to on-demand legal and financial advice
  • Learning and development programs to help you grow professionally and a mentorship program
  • Company social events to include annual volunteer day and donation matching
  • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.00/hour- $40.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.
If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.
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