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Home Based Call Center Jobs in Ohio (NOW HIRING)

Peakzi

Call Center Representative

Hilliard, OH · On-site

$19 - $20/hr

Call Center Representative Hilliard, OH (Greater Columbus). Full-time. Join one of Ohio's largest and fastest-growing residential home-services companies. Our call center is the first voice customers ...

Furniture Fair

Call Center Representative

Fairfield, OH · On-site

$15 - $18.75/hr

Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are ... Furniture Fair has grown into the premier location for home furnishings and mattresses in the Ohio ...

AllianceOne

Call Center Supervisor

Maumee, OH

$17/hr

There is a possibility that this could be a work at home position if selected to manage work at h ... on-site or remotely based onclient needs. If you like wild growth and working with happy ...

Aliance one

Call Center Supervisor

Maumee, OH · On-site

$17/hr

There is a possibility that this could be a work at home position if selected to manage work at h ... site or remotely based on client needs. If you like wild growth and working with happy ...

Erie Home

Call Center Agent - Erie Home

Toledo, OH · On-site

$70K/yr

S.? Erie Home is looking for energetic, motivated individuals to join our team as Call Center ... Thrive in a performance-based role? You'll fit right in - This role is perfect for those with a ...

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All JobsHome Based Call Center JobsHome Based Call Center Jobs in Ohio

Home Based Call Center information

See Ohio salary details

$10

$17

$23

How much do home based call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for home based call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a home based call center?

A home based call center is a setup where customer service representatives or agents work remotely from their own homes, handling calls and other communications for a company. These agents use internet-connected computers and phones to assist customers, answer queries, and resolve issues just like in a traditional call center. Working from home allows for greater flexibility and can reduce commuting time and expenses. Many companies use home based call centers to access a wider talent pool and provide 24/7 support to their customers.

What are the key skills and qualifications needed to thrive as a home based call center representative?

To thrive as a Home Based Call Center Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and reliable internet connectivity is essential. Outstanding active listening, patience, and self-motivation set top performers apart in this remote setting. These skills ensure efficient customer service, high satisfaction, and productivity while working independently from home.

What are some common challenges faced by home based call center agents, and how can they be effectively managed?

Home-based call center agents often face challenges such as maintaining focus in a home environment, managing technical issues independently, and feeling isolated from coworkers. To effectively manage these challenges, it's important to set up a dedicated, quiet workspace, maintain a reliable internet connection, and proactively communicate with supervisors and team members through digital channels. Many organizations also offer virtual team meetings, ongoing training, and technical support to ensure agents stay connected and supported in their roles.

What is the difference between Home Based Call Center vs Customer Service Representative?

AspectHome Based Call CenterCustomer Service Representative
Work EnvironmentRemote, home office setupCan be remote or on-site depending on employer
Required CredentialsBasic communication skills, sometimes specific trainingHigh school diploma, customer service skills
Industry UsageCommon in call centers across various industriesCustomer-facing roles in retail, telecom, etc.
Job FocusHandling calls, inquiries, and support remotelyAssisting customers, resolving issues, providing info

While both roles involve customer interaction, a Home Based Call Center primarily involves remote call handling for various companies, whereas a Customer Service Representative may work in different settings, including on-site, and may have broader responsibilities. The roles often overlap in skills and credentials, but the key difference lies in the work environment and specific job functions.

What are the most commonly searched types of Call Center jobs in Ohio?

The most popular types of Call Center jobs in Ohio are:

What cities in Ohio are hiring for Home Based Call Center jobs?

Cities in Ohio with the most Home Based Call Center job openings:

Home Based Call Center jobs near you
Infographic showing various Home Based Call Center job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 16% Part Time, and 8% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative (Inside Sales)

Improveit Home Remodeling

Columbus, OH • On-site

$22 - $30/hr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand.

This is an on-site role for the person who wants to grow their Sales career and their income. 

We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we’ll supply the training and the contacts.

In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You’ll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings.

We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers.

Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify.

If you’re looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today.

Call Center Sales Specialist Benefits:

  • Competitive Compensation (Unlimited Earning Potential)
  • Medical and Dental Insurance Options
  • 401k Retirement Saving Plan
  • Paid Vacation and Personal Days
  • Professional State of the Art Call Center
  • Upbeat, Positive Work Environment
  • Career Advancement Options
  • NO travel
  • Professional Quality Training and Ongoing Coaching

Call Center Sales Specialist Qualifications:

  • Comfortable with performance-based goals
  • Ability to follow a script and have persuasive conversations
  • Demonstrated ability to uncover need and overcome objections
  • Strong verbal communications skills
  • Competitive and highly self-motivated
  • Driven, with a strong desire to succeed
  • Thrive in a fast-paced, performance-based environment
  • Strong computer proficiency
  • Ability to work some evenings and weekends
  • Minimum of 3 years Call Center/Inside Sales experience, required
  • Experience in Collections or related fields, is a plus

About Improveit! Home Remodeling:
Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers’ Choice Awards Winners, we’ve completed over 60,000 jobs, and one in four is for a repeat customer.

We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name – it’s an attitude that governs all that we do for our staff, our customers, and our communities.

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