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How much do holiday inn express jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for holiday inn express in the United States is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Holiday Inn Express Front Desk Agent, and why are they important?

To excel as a Holiday Inn Express Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills ensure smooth check-in/check-out processes, guest satisfaction, and effective resolution of issues in a hospitality environment.

What does a typical shift look like for a front desk agent at Holiday Inn Express?

As a front desk agent at Holiday Inn Express, your shift usually involves welcoming guests, handling check-ins and check-outs, answering questions about hotel amenities, and resolving guest concerns. You’ll also coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met promptly. Communication and multitasking are key, as you'll be the central point of contact between guests and other hotel departments. Teamwork is emphasized, especially during busy periods or special events.

What are Holiday Inn Express hotels?

Holiday Inn Express is a mid-priced hotel chain under the InterContinental Hotels Group (IHG) brand, known for offering comfortable, affordable accommodations with a focus on simplicity and efficiency. These hotels typically provide essential amenities such as complimentary breakfast, free Wi-Fi, and convenient locations for business and leisure travelers. The brand is designed for guests seeking a straightforward stay without unnecessary extras, making it popular among families and business travelers alike.

What is the difference between Holiday Inn Express front desk agent vs hotel front desk clerk?

AspectHoliday Inn Express Front Desk AgentHotel Front Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotel lobby, customer interaction, shift workHotel lobby, guest check-in/out, shift work
Employer & IndustryHospitality, hotel industryHospitality, hotel industry

The Holiday Inn Express front desk agent and hotel front desk clerk roles are similar, both requiring customer service skills and working in hotel environments. The main differences are often related to brand-specific procedures and training. Both positions focus on guest check-in/out, reservations, and providing a positive guest experience within the hospitality industry.

More about Holiday Inn Express jobs
What cities are hiring for Holiday Inn Express jobs? Cities with the most Holiday Inn Express job openings:
What states have the most Holiday Inn Express jobs? States with the most job openings for Holiday Inn Express jobs include:
Holiday Inn Express jobs near you
Infographic showing various Holiday Inn Express job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 46% Full Time, 3% Part Time, 49% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,659 per year, or $15.7 per hour.
ROOM ATTENDANT-HOLIDAY INN EXPRESS PEARLAND

ROOM ATTENDANT-HOLIDAY INN EXPRESS PEARLAND

Blue Sky Hospitality Solutions

Pearland, TX

Full-time

Posted 8 hours ago

Job description

Room Attendant / Housekeeper

Location: Holiday Inn Express - Pearland, TX

Position Summary

The Room Attendant is responsible for cleaning and maintaining guest rooms and assigned public areas to ensure a clean, comfortable, and welcoming environment for guests. This role plays a key part in delivering the high cleanliness standards expected at Holiday Inn Express while supporting overall guest satisfaction.

The Room Attendant works closely with the Housekeeping Supervisor and housekeeping team to ensure rooms are cleaned efficiently, properly stocked, and ready for arriving guests.

Reporting Structure

Reports to: Executive Housekeeper

Essential Duties and ResponsibilitiesGuest Room Cleaning

  • Clean and service assigned guest rooms according to Holiday Inn Express brand standards.

  • Make beds and replace linens.

  • Clean bathrooms including sinks, toilets, showers, mirrors, and floors.

  • Dust furniture, fixtures, and surfaces.

  • Vacuum carpets and mop floors where applicable.

  • Replace used guest amenities such as toiletries, coffee supplies, and towels.

Room Preparation

  • Ensure guest rooms are clean, sanitized, and properly prepared for guest arrivals.

  • Inspect rooms for cleanliness and maintenance issues.

  • Report any maintenance problems immediately to housekeeping or maintenance staff.

Stocking and Organization

  • Restock housekeeping carts with linens, towels, and cleaning supplies.

  • Maintain an organized cart and storage areas.

  • Ensure proper handling of hotel linens and supplies.

Guest Service

  • Provide courteous and friendly service when interacting with guests.

  • Respond promptly to guest requests when possible.

  • Respect guest privacy and follow hotel procedures when entering rooms.

Safety and Compliance

  • Follow hotel safety and sanitation standards.

  • Use cleaning chemicals and equipment safely.

  • Report lost and found items according to hotel procedures.

Productivity Expectations

  • Clean assigned number of guest rooms per shift according to hotel standards.

  • Maintain consistent quality and efficiency while cleaning rooms.

QualificationsRequired

  • Ability to perform physical cleaning duties for extended periods.

  • Ability to work in a fast-paced hotel environment.

  • Attention to detail and strong work ethic.

  • Ability to work weekends and holidays as needed.

Preferred

  • Previous hotel housekeeping experience.

  • Familiarity with hotel cleaning standards and procedures.

Physical Requirements

  • Ability to stand, bend, walk, and lift throughout the shift.

  • Ability to push housekeeping carts and lift up to 25-30 pounds.

  • Ability to clean guest rooms efficiently while maintaining quality standards.

Employment Type: FULL_TIME

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