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How much do holiday inn express jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for holiday inn express in the United States is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Holiday Inn Express Front Desk Agent, and why are they important?

To excel as a Holiday Inn Express Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills ensure smooth check-in/check-out processes, guest satisfaction, and effective resolution of issues in a hospitality environment.

What does a typical shift look like for a front desk agent at Holiday Inn Express?

As a front desk agent at Holiday Inn Express, your shift usually involves welcoming guests, handling check-ins and check-outs, answering questions about hotel amenities, and resolving guest concerns. You’ll also coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met promptly. Communication and multitasking are key, as you'll be the central point of contact between guests and other hotel departments. Teamwork is emphasized, especially during busy periods or special events.

What are Holiday Inn Express hotels?

Holiday Inn Express is a mid-priced hotel chain under the InterContinental Hotels Group (IHG) brand, known for offering comfortable, affordable accommodations with a focus on simplicity and efficiency. These hotels typically provide essential amenities such as complimentary breakfast, free Wi-Fi, and convenient locations for business and leisure travelers. The brand is designed for guests seeking a straightforward stay without unnecessary extras, making it popular among families and business travelers alike.

What is the difference between Holiday Inn Express front desk agent vs hotel front desk clerk?

AspectHoliday Inn Express Front Desk AgentHotel Front Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotel lobby, customer interaction, shift workHotel lobby, guest check-in/out, shift work
Employer & IndustryHospitality, hotel industryHospitality, hotel industry

The Holiday Inn Express front desk agent and hotel front desk clerk roles are similar, both requiring customer service skills and working in hotel environments. The main differences are often related to brand-specific procedures and training. Both positions focus on guest check-in/out, reservations, and providing a positive guest experience within the hospitality industry.

More about Holiday Inn Express jobs
What cities are hiring for Holiday Inn Express jobs? Cities with the most Holiday Inn Express job openings:
What states have the most Holiday Inn Express jobs? States with the most job openings for Holiday Inn Express jobs include:
Holiday Inn Express jobs near you
Infographic showing various Holiday Inn Express job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 46% Full Time, 3% Part Time, 49% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,659 per year, or $15.7 per hour.

Night Auditor - Holiday Inn Express

Holiday Inn Express - Altoona Iowa

Altoona, IA • On-site

$16 - $18/hr

Full-time, Part-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

Job description

The Holiday Inn Express in Altoona is seeking a responsible, dependable individual with a keen eye for attention to detail to work as our Night Auditor. This position is a full time or part time position, working 11pm-7am.
Responsibilities include maintaining superior service to our guests, general front desk operations, and performing the end-of-business-day process for the hotel. Some accounting and record keeping are included in the job duties.

This position pays $16-$18/hour based on experience. We also offer great benefits including matching 401k, health & dental insurance, paid time off and free parking.

If you meet all of the qualifications and would like to apply for this position, you may do so in person at the Holiday Inn Express in Altoona or here online.