ZipRecruiter

Log In

1

Holiday Inn Express Jobs in West Virginia (NOW HIRING)

VP Management

Front Desk Associate

Princeton, WV · On-site

$13.50 - $17.50/hr

The Holiday Inn Express, Princeton West Virginia The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our ...

VP Management

Front Desk Associate

Princeton, WV · On-site

$13.50 - $17.50/hr

The Holiday Inn Express, Princeton West Virginia The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our ...

VP Management

Front Desk Associate

Princeton, WV

$13.50 - $17.50/hr

The Holiday Inn Express, Princeton West Virginia The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our ...

Holiday Inn Express & Suites

Housekeeping

Charleston, WV · On-site

$11 - $13/hr

he Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Physical Requirements * Flexible and long ...

next page

Showing results 1-20

All JobsHoliday Inn Express JobsHoliday Inn Express Jobs in West Virginia

Holiday Inn Express information

What is Holiday Inn Express?

Holiday Inn Express is a mid-priced hotel chain under the InterContinental Hotels Group (IHG) brand, known for offering comfortable, affordable accommodations with a focus on simplicity and efficiency. These hotels typically provide essential amenities such as complimentary breakfast, free Wi-Fi, and convenient locations for business and leisure travelers. The brand is designed for guests seeking a straightforward stay without unnecessary extras, making it popular among families and business travelers alike.

What does a typical shift look like for a front desk agent at Holiday Inn Express?

As a front desk agent at Holiday Inn Express, your shift usually involves welcoming guests, handling check-ins and check-outs, answering questions about hotel amenities, and resolving guest concerns. You’ll also coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met promptly. Communication and multitasking are key, as you'll be the central point of contact between guests and other hotel departments. Teamwork is emphasized, especially during busy periods or special events.

What are the key skills and qualifications needed to thrive as a Holiday Inn Express front desk agent, and why are they important?

To excel as a Holiday Inn Express Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills ensure smooth check-in/check-out processes, guest satisfaction, and effective resolution of issues in a hospitality environment.

What is the difference between Holiday Inn Express front desk agent vs hotel front desk clerk?

AspectHoliday Inn Express Front Desk AgentHotel Front Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotel lobby, customer interaction, shift workHotel lobby, guest check-in/out, shift work
Employer & IndustryHospitality, hotel industryHospitality, hotel industry

The Holiday Inn Express front desk agent and hotel front desk clerk roles are similar, both requiring customer service skills and working in hotel environments. The main differences are often related to brand-specific procedures and training. Both positions focus on guest check-in/out, reservations, and providing a positive guest experience within the hospitality industry.

What cities in West Virginia are hiring for Holiday Inn Express jobs?

Cities in West Virginia with the most Holiday Inn Express job openings:

Holiday Inn Express jobs near you
Infographic showing various Holiday Inn Express job openings in West Virginia as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

Front Desk Associate

VP Management

Princeton, WV • On-site

$13.50 - $17.50/hr

Full-time, Part-time

Re-posted yesterday

Job description

The Holiday Inn Express, Princeton West Virginia  The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas.Duties & Responsibilities
  • Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
  • Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
  • Maintain cleanliness and organization of the front desk area and common areas
  • Adhere to all company policies and procedures
  • Handle sensitive and confidential information with discretion
  • Update and maintain guest records in the reservation system
  • Process payments and reconcile cash drawer at the end of each shift
  • Generate reports as needed
  • Stand up for 6-8 hours each day.
  • Handle check in, check out, and other transaction inquiries.

Preferred Skills and Qualifications

  • Previous experience working in a hotel or related industry
  • Proficiency with computers and software programs, including Microsoft Office and property management systems

Job Types: Full-time, Part-time