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Holiday Inn Express Jobsexternal in Oklahoma (NOW HIRING)

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Laundry Attendant

Perry, OK · On-site

$11.50 - $14/hr

The Holiday Inn Express amp; Suites in Perry, OK is looking for a full-time laundry attendant to join our team! Part-Time Positions are available. As our laundry attendant, you'll be responsible for ...

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Holiday Inn Express information

See Oklahoma salary details

$7

$14

$24

How much do holiday inn express jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for holiday inn express in Oklahoma is $14.09, according to ZipRecruiter salary data. Most workers in this role earn between $10.78 and $15.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Holiday Inn Express Front Desk Agent, and why are they important?

To excel as a Holiday Inn Express Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills ensure smooth check-in/check-out processes, guest satisfaction, and effective resolution of issues in a hospitality environment.

What does a typical shift look like for a front desk agent at Holiday Inn Express?

As a front desk agent at Holiday Inn Express, your shift usually involves welcoming guests, handling check-ins and check-outs, answering questions about hotel amenities, and resolving guest concerns. You’ll also coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met promptly. Communication and multitasking are key, as you'll be the central point of contact between guests and other hotel departments. Teamwork is emphasized, especially during busy periods or special events.

What are Holiday Inn Express hotels?

Holiday Inn Express is a mid-priced hotel chain under the InterContinental Hotels Group (IHG) brand, known for offering comfortable, affordable accommodations with a focus on simplicity and efficiency. These hotels typically provide essential amenities such as complimentary breakfast, free Wi-Fi, and convenient locations for business and leisure travelers. The brand is designed for guests seeking a straightforward stay without unnecessary extras, making it popular among families and business travelers alike.

What is the difference between Holiday Inn Express front desk agent vs hotel front desk clerk?

AspectHoliday Inn Express Front Desk AgentHotel Front Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotel lobby, customer interaction, shift workHotel lobby, guest check-in/out, shift work
Employer & IndustryHospitality, hotel industryHospitality, hotel industry

The Holiday Inn Express front desk agent and hotel front desk clerk roles are similar, both requiring customer service skills and working in hotel environments. The main differences are often related to brand-specific procedures and training. Both positions focus on guest check-in/out, reservations, and providing a positive guest experience within the hospitality industry.

What cities in Oklahoma are hiring for Holiday Inn Express jobs? Cities in Oklahoma with the most Holiday Inn Express job openings:
Infographic showing various Holiday Inn Express job openings in Oklahoma as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,297 per year, or $14.1 per hour.

Front Desk Agent

Holiday Inn Express & Suites

Stillwater, OK • On-site

$11 - $13/hr

Full-time

Re-posted 22 hours ago


Holiday Inn Express rating

5.0

Company rating: 5.0 out of 10

Based on 516 frontline employees who took The Breakroom Quiz

87th of 108 rated hotels


Job description

Overview
We are seeking a dedicated and personable Front Desk Agent to join our team at a Stillwater's top-ranking hotel. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role is vital in creating a welcoming atmosphere and enhancing the overall guest experience.

Duties For Front Desk / Houskeeper

  • Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression.
  • Manage the check-in and check-out processes efficiently, including handling reservations and payments.
  • Respond to guest inquiries and provide information about hotel services, amenities, and local attractions.
  • Handle phone calls with professionalism, demonstrating excellent phone etiquette.
  • Assist with night audit duties as required, ensuring accurate financial reporting.
  • Maintain an organized front desk area, keeping all materials up to date and accessible.
  • Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
  • Address any guest complaints or concerns promptly and effectively to ensure a pleasant stay.
  • Utilize hotel management software to manage bookings and guest information accurately.
  • Three months of housekeeping or general cleaning work experience.
  • Previous experience working with cleaning equipment, products and chemicals.
  • Able to proficiently speak, read, understand, and write English.
  • Prepare bed and bath linens
  • Clean and organize guest rooms
  • Replace amenities and promotional materials
  • Remove trash and soiled linens and transport them to designated areas
  • Maintain adequate cleaning supplies
  • Use proper cleaning methods to ensure safety and prevent injury
  • Keep supply cart fully stocked and organized
  • Perform laundry duties including washing, folding, and pressing linens and towels
  • Report maintenance issues or deficiencies to housekeeping or engineering management
  • Maintain cleanliness of hallways, elevators, public areas, service corridors, and linen closets
  • Ensure guest rooms and public spaces meet brand standards
  • Follow hotel lost and found policies and procedures
  • Demonstrate professionalism, friendliness, and a commitment to personalized guest service

Qualifications

  • Previous experience in hotel management or front desk operations is preferred.
  • Strong customer service skills with a focus on hospitality and guest satisfaction.
  • Familiarity with night audit procedures is a plus.
  • Excellent phone etiquette and communication skills are essential.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Though not mandatory, multilingual or bilingual abilities are a plus when assisting diverse guests.
  • A positive attitude, strong work ethic, and willingness to learn are crucial for success in this role.
  • Flexibility to work various shifts, including evenings, weekends, and holidays as needed.

Join us in delivering outstanding service at our hotel where every guest's experience matters!

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • Night shift
  • On call
  • Rotating weekends
  • Weekends as needed

Ability to Commute:

  • Stillwater, OK 74074 (Required)

Ability to Relocate:

  • Stillwater, OK 74074: Relocate before starting work (Required)

Work Location: In person


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