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Holiday Front Desk Receptionist Jobs in Reston, VA

Front Desk Receptionist

Bethesda, MD

$16 - $20.75/hr

The Front Desk Receptionist provides the first professional, knowledgeable, and caring impression for patients. The Front Desk Receptionist provides outstanding customer service by greeting patients ...

Front Desk Receptionist

Falls Church, VA ยท On-site

$16 - $22/hr

As the first point of contact for clients, visitors, and staff, the Front Desk Receptionist plays a key role in creating a welcoming and professional environment. This position is ideal for someone ...

Front Desk Receptionist

Falls Church, VA ยท On-site

$16 - $22/hr

As the first point of contact for clients, visitors, and staff, the Front Desk Receptionist plays a key role in creating a welcoming and professional environment. This position is ideal for someone ...

Front Desk Receptionist

Bethesda, MD ยท On-site

$16 - $20.50/hr

The Front Desk Receptionist provides the first professional, knowledgeable, and caring impression for patients. The Front Desk Receptionist provides outstanding customer service by greeting patients ...

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Holiday Front Desk Receptionist information

See Reston, VA salary details

$10

$17

$23

How much do holiday front desk receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for holiday front desk receptionist in Reston, VA is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Holiday Front Desk Receptionist, and why are they important?

To thrive as a Holiday Front Desk Receptionist, you need excellent customer service abilities, organizational skills, and typically a high school diploma or equivalent. Familiarity with reservation systems, multi-line phone systems, and basic office software is often required. Strong interpersonal skills, a welcoming demeanor, and the ability to remain calm under pressure help you stand out in this role. These qualities ensure efficient guest experiences, smooth front desk operations, and positive holiday impressions for visitors.

What are some common challenges faced by Holiday Front Desk Receptionists during peak seasons, and how can they be managed?

During peak holiday seasons, Holiday Front Desk Receptionists often encounter higher guest volumes, frequent check-ins and check-outs, and a variety of guest requests. Managing these challenges requires strong organizational skills, the ability to multitask under pressure, and excellent communication to keep guests informed and satisfied. Establishing clear procedures, relying on teamwork, and staying calm during busy periods help ensure smooth operations and positive guest experiences.

What are Holiday Front Desk Receptionists?

Holiday Front Desk Receptionists are professionals who manage the reception area of a hotel, resort, or other hospitality venue during holiday seasons. Their primary duties include greeting guests, handling check-ins and check-outs, answering inquiries, and providing information about the facility and local attractions. They also assist with reservations, address guest concerns, and ensure a welcoming atmosphere. During busy holiday periods, they play a key role in maintaining smooth operations and delivering excellent customer service.

What is the difference between Holiday Front Desk Receptionist vs Hotel Concierge?

AspectHoliday Front Desk ReceptionistHotel Concierge
Primary RoleCheck-in/out, guest inquiries, administrative tasksPersonalized guest services, reservations, local recommendations
Work EnvironmentFront desk, hotel lobbyHotel lobby, guest rooms, concierge desk
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, hospitality experience preferred

The Holiday Front Desk Receptionist primarily handles check-ins, check-outs, and guest inquiries at the front desk, focusing on administrative and customer service tasks. In contrast, the Hotel Concierge offers personalized services, including reservations and local recommendations, often engaging more directly with guests' special requests. While both roles require excellent communication skills and hospitality experience, the Front Desk Receptionist is more administrative, whereas the Concierge provides a more personalized guest experience.

What are the most commonly searched types of Front Desk Receptionist jobs in Reston, VA? The most popular types of Front Desk Receptionist jobs in Reston, VA are:
What job categories do people searching Holiday Front Desk Receptionist jobs in Reston, VA look for? The top searched job categories for Holiday Front Desk Receptionist jobs in Reston, VA are:
What cities near Reston, VA are hiring for Holiday Front Desk Receptionist jobs? Cities near Reston, VA with the most Holiday Front Desk Receptionist job openings:
Front Desk Receptionist

$15 - $19.25/hr

Full-time

Posted 16 days ago


Job description

Position Summary/Scope of Responsibility
The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation's largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.
The Front Desk Receptionist provides the first professional, knowledgeable, and caring impression for patients. The Front Desk Receptionist provides outstanding customer service by greeting patients promptly and in a welcoming manner, either in person or over the phone. Responsible for coordinating the daily administration of physicians, staff, visitors, and patients at a healthcare facility. The Front Desk Receptionist schedules appointments, answers patient inquiries, monitors stock and supplies, and ensures all patient information, including billing, is documented fully and accurately.
Duties include, but are not limites to:
  1. Creates a welcoming atmosphere by greeting and attending to patients upon arrival in person and over the phone and notifies providers of patient arrivals.
  2. Maintains appointment schedule in an efficient and accurate manner to avoid overlap and optimize patient satisfaction and provider schedules.
  3. Manages multiline telephone system efficiently and politely, minimizing hold time.
  4. Ensures availability of treatment information by retrieving and updating patient records.
  5. Verifies financial records and collects patient charges while filing and expediting third-party claims.
  6. Maintains office inventory and equipment by anticipating supply needs and expediting supply orders. Including maintaining reception area in a neat and orderly condition.
  7. Obtains patient identification and insurance information and assists patients with completing needed documentation, insurance information, and billing questions.
  8. Proactively communicates efficiently and collaboratively with providers, nurses, medical assistants, and any other related staff to ensure a team awareness of scheduling, patient details, and potential service delays.
  9. Opens and sorts office mail. Delivers outgoing mail to the post office daily.
  10. Participates in the medical office emergency routine when required. Summons ambulance or EMS and assists other staff members as needed.
  11. Performs all duties in compliance with local, state, federal laws, and CAO policies and guidelines.
  12. Performs other duties as assigned.

Required Education & Experience
  • High school diploma or equivalent required.
  • At least 2 years of medical office administrative experience required.
  • A combination of relevant education and experience that equates to the requirements above may be considered.
  • Proficiency with the Microsoft Office suite of products required. Experience working with medical record systems preferred.
  • Proficient knowledge of medical terminology.

Competencies/Required Skills & Abilities
  • Strong Interpersonal Skills - Ability to develop relationships and collaborate to achieve assignments.
  • Confident and critical thinker who will seek input to ensure accuracy.
  • Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
  • Strong analytical and problem-solving skills.
  • Able to work independently.
  • Exudes professionalism in presentation.
  • Must be able to read, write, speak, understand, and communicate in the English language.

Physical Demands
  • Must be able to sit for long periods of time and lift up to 25 pounds.
  • Must be able to use appropriate body mechanics techniques when performing desk duties.
  • Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
  • Adequate hearing to perform duties in person and over telephone.
  • Must be able to communicate clearly to patients in person and over the telephone.
  • Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.