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Hockey Operations Jobs (NOW HIRING)

AEG

Hockey Operations Staff - LUG Sports - Utica

Utica, NY · On-site

$16 - $20/hr

LUG Sports is hiring Hockey Operations Staff for our upcoming season! We are currently looking to fill two important game-night roles within our hockey leagues: Timekeeper and Game Day Staff. These ...

AEG

Youth Hockey Coordinator

Kathleen, GA · On-site

Ice Cove Hockey Operations Reports To: Youth Hockey Director Employment Type: Full Time The Ghost Pirates Ice Cove's goal is to create transformational experiences for hockey players and their ...

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How much do hockey operations jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hockey operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Hockey Operations vs Hockey Analytics?

AspectHockey OperationsHockey Analytics
Required CredentialsExperience in hockey management, sports management degrees often preferredStrong background in statistics, data analysis, and sports analytics certifications
Work EnvironmentTeam management, player development, game strategyData analysis, modeling, performance metrics
Employer & Industry UsageTeams, leagues, sports organizationsTeams, analytics firms, sports technology companies

Hockey Operations focuses on team management, player transactions, and game strategy, while Hockey Analytics emphasizes data analysis, performance metrics, and statistical modeling to inform decisions. Both roles are essential in modern hockey organizations but differ in their core functions and skill sets.

What are Hockey Operations?

Hockey Operations refers to the department within a hockey organization that manages all aspects related to the team’s on-ice performance and player personnel. This includes responsibilities such as player scouting, drafting, trades, contract negotiations, coaching, and player development. The Hockey Operations team typically consists of the general manager, coaches, scouts, and other support staff who work together to build and maintain a competitive team.

What are some common challenges faced by professionals working in Hockey Operations, and how can they be addressed?

Professionals in Hockey Operations often face challenges such as balancing player development with team performance goals, managing tight schedules during the season, and adapting to last-minute changes like trades or injuries. Effective communication with coaches, scouts, and players is crucial to ensure smooth coordination. Staying organized, being adaptable, and maintaining a collaborative attitude help address these challenges, leading to better outcomes for both the team and individual growth within the organization.

What are the key skills and qualifications needed to thrive in Hockey Operations, and why are they important?

To excel in Hockey Operations, you need in-depth knowledge of the game, strong analytical skills, and experience in sports management, often supported by a relevant degree. Familiarity with player tracking software, video analysis tools, and league compliance systems is typically required. Strong communication, organization, and decision-making skills help foster collaboration between coaches, players, and management. These abilities are crucial for building competitive teams, ensuring regulatory compliance, and supporting the overall success of a hockey organization.

What Are Jobs in Hockey Operations?

You can often find jobs in hockey operations at universities and colleges, and in these positions, you handle responsibilities related to the coordination of hockey activities and events. You can work as a hockey director, a job in which you oversee the planning and direction of a hockey organization and complete administrative duties. You also interact with the players in various circumstances. There are also opportunities as a hockey program coordinator, which involves financial management, marketing, team management, ordering equipment, organizing game operations, and promoting ticket sales. You can also find these positions at a recreation facility for youth sports.

More about Hockey Operations jobs
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Hockey Operations jobs near you

Hockey Operations Supervisor

Hawk Eye Innovations

Atlanta, GA • On-site

$58K - $62K/yr

Full-time

Posted 3 days ago

Job description

Department: Operations - Hockey
Reports To: Hockey Operations Lead
Contract: Fixed-term Contract
Salary: $58,500-$62,500
Location: Atlanta, GA
Role and Team Overview:
The Hockey Operations Supervisor oversees our NHL and WHL tracking and replay operations. The ideal candidate will have a foundational understanding of optical tracking as well as SMART Replay systems, with the ability to manage and provide effective feedback to a team of Operators. This role is pivotal in ensuring the smooth delivery of our cloud-based NHL tracking systems and will require a hands-on approach to problem-solving.
Key Responsibilities:
  • Accountable for the live delivery of our Hockey SkeleTRACK and SMART Systems in both the NHL and WHL.
  • Liaising with league staff, onsite technicians and internal operators to deliver a flawless operation.
  • Execute daily hardware investigations and resolutions.
  • Execute software roll-outs and address data investigation tasks.
  • Identify potential issues and work to find solutions to maximize operational efficiency.
  • Troubleshoot issues as they arise, investigate to find root causes or mitigation to ensure successful delivery.
  • Communicate issues effectively both internally and externally. Report issues for further investigation and complete a successful handoff.
  • Assist with leading training sessions across all specific roles and responsibilities.
  • Oversee pre-game checks of the systems in accordance with standard procedures and solve problems in a timely manner when issues arise.
  • Assist and oversee the operating of the technologies during the game remotely from the Atlanta Office.
  • Ensure a positive, productive working environment

What Does A Typical Day Look Like?
In Season
  • Be the "Capitan of the Ship" in the ops room - lead the team with a positive, troubleshooting mindset and set the tone for the team.
  • Shift pattern varies (From 9AM-5PM day shifts to 5PM-2AM)
  • Confirm operational setup is satisfactory
  • Troubleshoot, investigate, resolve and report (potentially new) issues as they arise
  • Prioritize how to attack troubleshooting multiple issues that pop up at the same time
  • Assist Leads as needed with any open investigations into hardware, software or operational needs
  • Ensure SkeleTrack and SMART delivery for all NHL and WHL games
  • Confirm camera calibrations and image quality in SkeleTrack systems are to a satisfactory level
  • Monitor data quality and flag issues
  • Lead operation data investigations
  • Ensure all End of Day Reporting is through and accurate

Out of Season
  • Hybrid work location available
  • Base shift is 9-5 office day shift
  • Maintenance or install trips to go on site may be required
  • Work on projects that range from data investigation, hardware refresh/improvements, prepare/test software rollouts, operational improvements, developing and leading trainings
  • Assist with other Sport deliveries as needed

Essential Skills, Attributes, and Requirements:
Essentials
  • A "Team-First" mentality
  • Schedule flexibility, including weekends, late nights, and holidays.
  • Willingness to travel occasionally for on-site support and installs.
  • Excellent internal communication skills, with the ability to prioritize, address high-priority issues and escalate to leadership.
  • Ability to liaise externally with clients and customers in a professional and approachable manner.
  • Time management skills and ability to work in a high-pressure, live sporting environment, including prioritizing and addressing multiple scenarios at the same time
  • Strong problem-solving skills and attention to detail.
  • A history of personal growth and development in a professional setting.
  • Have a confidence to champion improvements for the team.
  • Strong Data Analytics skills.

Desirables
  • 1+ years of Production/Technical experience in a successful branded company/organization
  • Supervisory or Leadership experience, with the ability to provide regular feedback and coaching.
  • Basic knowledge of AWS and cloud computing (training provided if necessary).
  • Proficient in project management software such as ClickUp
  • Proficient in using the Google Office suite, including Sheets, Looker and AppScript
  • Experience in hardware quality assurance
  • Previous experience in Live Delivery Operations or Sports Technology
  • General understanding of the game of hockey

Team Culture
At Hawk-Eye, we pride ourselves on a collaborative, high-performance culture where trust, passion, and innovation thrive. We believe in fostering an environment where every team member is empowered to push boundaries and contribute to the future of sports technology. Our work is guided by three core values:
  • We are Brave: We challenge the status quo, embrace big ideas, and constantly seek new ways to innovate in the sports entertainment industry. We aren't afraid to take risks in pursuit of excellence.
  • We are Owners: We take personal accountability for our work, our decisions, and our collective success. We celebrate our wins together and treat every challenge as an opportunity to learn, grow, and improve.
  • We are Inclusive: We believe our diversity makes us stronger. We cultivate a welcoming environment where unique perspectives are valued, all while being united by our shared love for sports and technology.

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