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Program Manager, Benefits
About Monogram Foods
A leading food manufacturer, Monogram Foods specializes in delivering your favorite foods and snacks with unparalleled quality and flavor. We specialize in co-manufacturing, private label, and food service solutions, offering a diverse range of products including appetizers, meat snacks, sandwiches, bacon, corn dogs, and baked goods.
Established in 2004 and headquartered in Memphis, Tennessee, Monogram Foods has earned recognition as one of the fastest-growing private companies in the nation. With over 4,000 team members across 12 locations in seven states, our unwavering commitment to excellence and passion for quality drives everything we do.
Our dedication extends beyond our products to giving back to local communities. Through the Monogram Foods Loves Kids Foundation, we strive to "make it better" for children and families, embodying our core values and creating lasting, meaningful change.
Our Culture Is Our Secret Ingredient
At Monogram Foods, we're more than a food company-we're a passionate team dedicated to creating America's most beloved foods and making an impact in the communities where we operate.
We value the dedication of our team members and are committed to fostering a fun, supportive work environment. We prioritize recognition, well-being, and a strong sense of belonging because we know that when our team is at its best, we can deliver our best to customers. Here you will enjoy competitive compensation, comprehensive benefits, and ample opportunities for growth and advancement. Plus, our inclusive culture-grounded in our company values-celebrates diversity and respects the unique perspectives of our team members.
So, if you're hungry for a rewarding career, join our team and let's cook up something extraordinary together.
TOTAL REWARDS - www.MonogramTotalRewards.com
Company Paid Benefits
Employee Paid Benefits
Compensation Package
Team Member Well-Being
Rewards and Recognition
Position Overview:
The Program Manager, Benefits, is responsible for the day-to-day operational effectiveness of Monogram Foods' employee benefit programs. This role ensures leave programs are administered accurately, consistently, and in compliance with applicable regulations while supporting positive and equitable employee experience.
Reporting to the Senior Manager, Benefits & Leave Administration, this position operates with greater independence and discretion, serving as an operational subject-matter expert for benefit administration. The role supports continuous improvement within established program frameworks and aligns with Monogram's people-first values.
Essential Duties and Responsibilities:
• Manage the operational benefit and leave of absence programs, including FMLA, ADA accommodations, short-term and long-term disability, parental, adoption, military, unpaid leave, and applicable state and local family leave laws
• Independently administer and resolve complex leave cases, including eligibility determinations, certifications, extensions, returns-to-work, and worker's compensation considerations
• Serve as a subject-matter resource for employees, managers, and HR partners on leave administration, interpreting policies and requirements appropriately
• Oversee day-to-day operational interactions with third-party leave administrators, addressing service issues and data discrepancies
• Partner cross-functionally with Payroll, Benefits, HRIS, EHS, and Operations to ensure accurate integration and resolution of leave-related impacts
• Maintain and review documentation and records to ensure audit readiness and compliance integrity
• Analyze leave trends and recurring issues to identify operational risks or improvement opportunities
• Recommend process improvements or procedural refinements to the Senior Manager
• Support development and maintenance of leave-related communications, tools, and job aids
• Monitor legislative changes and assess operational implications, escalating recommendations as appropriate
NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions. I also understand that this job description does not change in any way the "at will" nature of my employment, and that I must be at least 18 years old to be employed by Monogram Foods.
The ideal candidate will have the following:
Education and Experience:
• Bachelor's degree in business, human resources, or a related field is required
• 7+ years of experience in benefits, leave administration, human resources, or a combination of these fields
• Strong working knowledge of federal and multi-state leave laws
Additional Competencies and Skills (specific to function or dept):
• Strong compliance judgment and decision-making skills
• Ability to resolve nuanced and complex leave scenarios independently
• Clear, confident communication with employees and business partners
• Analytical skills to identify trends and operational risks
• Intermediate excel skills
• Proficiency with HRIS, leave management platforms, and reporting tools
• Strong communication and presentation skills, including the ability to influence cross-functional decision-making
• High attention to detail, accuracy, and data integrity.
• Strong organization skills
• High degree of professionalism and integrity
• Ensure benefit premiums are collected for employees on leave
Physical Demands:
• Ability to sit for prolonged periods of time in front of a computer.
• Ability to move about the facility on a regular basis to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing or walking.
• Visual and hearing acuity.
NOTE: Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.
Work Environment and Personal Protective Equipment:
• General office environment.