IDD Executive Director
The Executive Director provides strategic and operational leadership for a single business unit supporting individuals with intellectual and developmental disabilities (IDD). The role ensures the delivery of person‑centered, high‑quality services while maintaining compliance with all regulatory and contractual standards. It oversees clinical, administrative, financial, and workforce operations and fosters a culture of excellence, accountability, and continuous improvement.
Responsibilities
- Operational Leadership and Oversight: Lead overall management of the business unit, ensuring person‑centered service delivery, program integrity, and a strong organizational culture. Oversee and integrate the work of clinical, administrative, and operational departments, including Home Managers, QDDPs/QMRPs, Program Managers, Clinical Professionals, Behavioral Specialists, Nursing, Dietitians, Training Coordinators, Business Managers, and other unit staff. Maintain up‑to‑date knowledge of federal, state, and local regulatory requirements and proactively address non‑compliance or risk. Provide fiscal oversight, support efficient resource allocation, and ensure adherence to the unit’s budgetary goals and financial targets.
- Quality and Compliance: Lead the Quality Management Team to drive measurable improvements in outcomes and quality of care. Oversee the implementation and monitoring of Personal Outcome Measures (POMs), direct the development, execution, and monitoring of the unit’s Quality Improvement Plan, and manage quality assurance processes including audits, chart reviews, incident tracking, and risk mitigation strategies. Prepare for and lead responses to regulatory audits, life safety surveys, certification, licensing reviews, and monitoring activities, ensuring timely development and implementation of Plans of Correction (POCs).
- Clinical and Programmatic Oversight: Ensure appropriate clinical oversight by licensed and credentialed professionals and support integration of clinical best practices in all service settings. Align services with industry best practices, regulatory standards, accreditation guidelines, and organizational mission and values.
- Workforce Development and Team Management: Lead implementation of staff training initiatives, build and sustain a culture of professional development, employee engagement, and high performance across all roles and functions.
- Stakeholder Engagement and Collaboration: Collaborate with external agencies, families, and community partners to strengthen service offerings and promote engagement.
Supervisory Responsibilities
The Executive Director provides direct and indirect supervision to all positions within the Unit’s operations team, including Qualified Professionals, Supervisors, Clinical staff, Administrative personnel, Program Managers, Training Coordinators, and other team members involved in the delivery and oversight of services. The role builds high‑performing teams, fosters leadership at all levels, and ensures effective performance management across all functions.
Minimum Qualifications
- Bachelor’s degree in human services, Health Administration, Social Work, or a related field required; master’s degree preferred.
- Minimum of five (5) years of leadership experience in IDD services, long‑term care facilities, or related healthcare/human services settings.
- Demonstrated knowledge of regulatory standards and quality frameworks applicable to IDD services (e.g., HCBS, CMS, CARF, state licensing bodies).
- Proven ability to lead interdisciplinary teams and drive service excellence in a complex, regulated environment.
- Strong financial acumen, including experience managing operating budgets and business performance metrics.
- Exceptional interpersonal, leadership, and communication skills.
- Ability to build collaborative relationships with regulatory bodies, managed care organizations, community partners, and families.
Physical Demands and Work Environment
- Must be able to regularly lift and carry up to 20 lbs. and occasionally pull at least 40 lbs.
- Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
- Must be able to use hands and fingers to handle or operate objects, tools, or controls.
- Required to stand and walk for extended periods.
- Must be able to demonstrate proficiency in CPR from floor level, which requires working on hands and knees, bending, standing, and lifting.
- Vision requirements include close, distance, and peripheral vision.
- Must be able to talk and hear. For Deaf and Hard of Hearing Programs, employees must be fluent in American Sign Language (ASL).
Benefits
- Payactiv: early access to earned money before payday.
- Employee perks and discount program.
- Paid Time Off (full‑time employees only).
- Health/Insurance (full‑time employees only).
- 401(k) retirement savings program.
- Wellbeing Programs: Physical, Emotional, and Financial Chronic Disease management programs for qualifying employees.
- Training: Free CPR, first aid, and job‑specific training opportunities.
Equal Employment Opportunity
RHA is an equal opportunity employer. RHA prohibits discrimination based on race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. RHA provides reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.