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High Touch Jobs in Ohio (NOW HIRING)

Cohen & Co.

Tax Senior Manager, High Net Worth

Akron, OH

$110K - $210K/yr

  • PTO

As a Senior Manager on our High Net Worth Tax team , you'll provide personalized, high-touch service to high net worth individuals and families with complex tax needs. In this role, you'll lead ...

Flexjet

Owner Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Deliver proactive, high-touch communication and real-time updates to instill confidence and peace of mind. * Conduct pre-trip quality assurance checks to uphold Flexjets white-glove standards.

Flexjet

Owner Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Deliver proactive, high-touch communication and real-time updates to instill confidence and peace of mind. * Conduct pre-trip quality assurance checks to uphold Flexjet's white-glove standards.

Clean Team, Inc

Findlay General Eve Cleaner

Findlay, OH

$13.25 - $15.50/hr

Sanitizing Clean and disinfect restrooms, offices, breakrooms, and other common areas Sanitize high-touch surfaces, mirrors, fixtures, and shared spaces Floor Care Sweep, mop, and vacuum assigned ...

Cohen & Co.

Tax Manager, High Net Worth

Akron, OH · On-site

$85K - $155K/yr

  • PTO

As a Manager on our High Net WorthTax team,you'lldeliver personalized, high-touch service tohigh net worthindividuals and families with complex tax needs. In this role,you'llapply your ...

Cohen & Co.

Tax Manager, High Net Worth

Youngstown, OH · On-site

$85K - $155K/yr

  • PTO

As a Manager on our High Net WorthTax team,you'lldeliver personalized, high-touch service tohigh net worthindividuals and families with complex tax needs. In this role,you'llapply your ...

Cohen & Co.

Tax Manager, High Net Worth

Cleveland, OH · On-site

$85K - $155K/yr

  • PTO

As a Manager on our High Net WorthTax team,you'lldeliver personalized, high-touch service tohigh net worthindividuals and families with complex tax needs. In this role,you'llapply your ...

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Showing results 21-40

All JobsHigh Touch JobsHigh Touch Jobs in Ohio

High Touch information

See Ohio salary details

$22.9K

$53.1K

$103.3K

How much do high touch jobs pay per year?

As of Aug 15, 2026, the average yearly pay for high touch in Ohio is $53,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,736.00 and $61,703.00 per year, depending on experience, location, and employer.

What is the difference between High Touch vs Customer Service Representative?

AspectHigh TouchCustomer Service Representative
Required CredentialsVaries; often includes specialized training or certifications in client managementHigh school diploma or equivalent; customer service training
Work EnvironmentHigh client interaction, often in personalized or high-value settingsCall centers, retail, or online support environments
Employer & Industry UsageFinancial services, luxury retail, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentUnderstanding personalized client engagement rolesGeneral customer support roles

High Touch roles focus on personalized, high-value client interactions requiring specialized skills, while Customer Service Representatives handle broader, transactional support across various industries. The key difference lies in the level of client engagement and complexity of service provided.

What are the key skills and qualifications needed to thrive as a high touch customer success manager?

To thrive as a High Touch Customer Success Manager, you need deep knowledge of customer relationship management, account management experience, and a strong understanding of the company's products or services. Familiarity with CRM platforms like Salesforce, data analytics tools, and industry-specific software is typically required. Excellent communication, problem-solving, and empathy are vital soft skills for building trust and proactively addressing client needs. These skills ensure long-term customer satisfaction, retention, and the ability to deliver personalized solutions in high-value client relationships.

How does a high touch customer success manager typically collaborate with sales and technical teams to support clients?

High Touch Customer Success Managers often work closely with both sales and technical teams to ensure clients receive exceptional service and achieve their goals. They serve as the primary point of contact for key clients, coordinating with sales to identify upsell opportunities and with technical experts to resolve complex issues. This role requires strong communication and project management skills, as you’ll need to translate client needs into actionable solutions and facilitate smooth handoffs between departments. Effective collaboration ensures customer satisfaction and long-term retention, which are critical metrics for success in this role.

What is a high touch?

A 'High Touch' job refers to a role that requires a significant amount of direct personal interaction with clients, customers, or stakeholders. These positions often focus on building relationships, understanding individual needs, and providing personalized service or support. Common examples include roles in customer success, account management, or technical support for high-value clients. High Touch professionals are valued for their ability to foster strong customer loyalty and deliver tailored solutions.

What are popular job titles related to High Touch jobs in Ohio?

For High Touch jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching High Touch jobs in Ohio look for?

The top searched job categories for High Touch jobs in Ohio are:

High Touch jobs near you
Infographic showing various High Touch job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,060 per year, or $25.5 per hour.

Guest Concierge Receptionist

Jeff Ruby Culinary Entertainment Inc

Cincinnati, OH • On-site

$18/hr

Full-time

Posted 23 days ago

Job description

Position Description:

The Guest Concierge Receptionist is responsible for providing genuine and authentic guest service according to the Jeff Ruby standards. This position will assist all Jeff Ruby restaurants from the central location, in downtown Cincinnati. The Guest Concierge Receptionist provides clerical and reception support to the restaurants and guest relations manager, including answering telephones, taking reservations, directing callers to the appropriate person/website, assisting with gift card balances and our guest loyalty program.

Work Performed:

a. Manage and prioritize high volume of calls for all Jeff Ruby restaurants. This includes answering telephone systems, making referrals, taking messages, and directing incoming calls appropriately.

b. Assists guest with their loyalty account.

c. Assists guests in determining their gift card balance.

d. Maintain an open line of communication between guests, management, and other team members.

e. Update customer account information (daily) and ensure accurate entry.

f. Assists other departments as requested or assigned.

g. Be High Touch minded when inquiring about special occasions & special requests for reservations

h. Assists the Guest Relations Manager in additional guest relation needs.

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