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High Touch Jobs in Ohio (NOW HIRING)

Fern Expo

Project Manager

Cincinnati, OH · On-site

$100K - $120K/yr

On-site oversight of delivery and show-floor move-out for large, high-touch shows * Manifesting of materials from the show floor - transship and return routing * All project- and inventory-related ...

Clean Team, Inc

Cleaner

Bowling Green, OH

$13.25 - $15.50/hr

Clean and disinfect offices, restrooms, breakrooms, and high-touch areas. Floor Care: Sweep, mop, and vacuum assigned facilities. Stocking: Empty trash, replace liners, and refill dispensers (soap ...

Flexjet

Owner Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Deliver proactive, high-touch communication and real-time updates to instill confidence and peace of mind. * Conduct pre-trip quality assurance checks to uphold Flexjets white-glove standards.

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Showing results 1-20

All JobsHigh Touch JobsHigh Touch Jobs in Ohio

High Touch information

See Ohio salary details

$22.9K

$53.1K

$103.3K

How much do high touch jobs pay per year?

As of Aug 5, 2026, the average yearly pay for high touch in Ohio is $53,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,736.00 and $61,703.00 per year, depending on experience, location, and employer.

What is the difference between High Touch vs Customer Service Representative?

AspectHigh TouchCustomer Service Representative
Required CredentialsVaries; often includes specialized training or certifications in client managementHigh school diploma or equivalent; customer service training
Work EnvironmentHigh client interaction, often in personalized or high-value settingsCall centers, retail, or online support environments
Employer & Industry UsageFinancial services, luxury retail, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentUnderstanding personalized client engagement rolesGeneral customer support roles

High Touch roles focus on personalized, high-value client interactions requiring specialized skills, while Customer Service Representatives handle broader, transactional support across various industries. The key difference lies in the level of client engagement and complexity of service provided.

What are the key skills and qualifications needed to thrive as a high touch customer success manager?

To thrive as a High Touch Customer Success Manager, you need deep knowledge of customer relationship management, account management experience, and a strong understanding of the company's products or services. Familiarity with CRM platforms like Salesforce, data analytics tools, and industry-specific software is typically required. Excellent communication, problem-solving, and empathy are vital soft skills for building trust and proactively addressing client needs. These skills ensure long-term customer satisfaction, retention, and the ability to deliver personalized solutions in high-value client relationships.

How does a high touch customer success manager typically collaborate with sales and technical teams to support clients?

High Touch Customer Success Managers often work closely with both sales and technical teams to ensure clients receive exceptional service and achieve their goals. They serve as the primary point of contact for key clients, coordinating with sales to identify upsell opportunities and with technical experts to resolve complex issues. This role requires strong communication and project management skills, as you’ll need to translate client needs into actionable solutions and facilitate smooth handoffs between departments. Effective collaboration ensures customer satisfaction and long-term retention, which are critical metrics for success in this role.

What is a high touch?

A 'High Touch' job refers to a role that requires a significant amount of direct personal interaction with clients, customers, or stakeholders. These positions often focus on building relationships, understanding individual needs, and providing personalized service or support. Common examples include roles in customer success, account management, or technical support for high-value clients. High Touch professionals are valued for their ability to foster strong customer loyalty and deliver tailored solutions.
What are popular job titles related to High Touch jobs in Ohio? For High Touch jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching High Touch jobs in Ohio look for? The top searched job categories for High Touch jobs in Ohio are:
High Touch jobs near you
Infographic showing various High Touch job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,060 per year, or $25.5 per hour.

Front Desk Associate at Fueled Collective

St Gregory Development Group

Cincinnati, OH • On-site

$12/hr

Full-time

Re-posted 29 days ago

Job description

Company Description
Fueled Collective is seeking energetic, outgoing, detailed oriented team players for a customer service oriented role. Hiring immediately top tier, high touch service individuals who are responsible, organized, and timely. Responsibilities include warmly greeting members, concierge services, and event execution. Starting pay is $12 an hour with room to grow.
Job Description
We are seeking passionate, service-oriented, positive and hard-working individuals that excellence in high touch service enviroments. We are looking for hyper-organized, efficient, forward-thinking problem-solvers with
exceptional interpersonal skills and attention to detail.
Responsibilities:
  • Provide high level customer service and hospitality to members
  • Assist in the daily management of the facility
  • Maintain a positive attitude and take initiative
  • Provide support to the members and staff at the Fueled Collective
  • To ensure a successful and pleasant check-in process
  • Maintain knowledge of all facility operations and events occuring at the Fueled Collective during their shift
  • Maintain the distinct appearance, atmosphere and culture

Qualifications
Qualifications:
  • Must have customer service experience
  • Must have the ability to prioritize and multi-task within a fast-paced environment
  • Must be willing to initiate tasks and perform duties without direction
  • Must have excellent communication skills and be able to work with a wide range of personalities
  • Must have outstanding customer service and problem solving skills
  • Must have a positive, can-do attitude
  • Must have a friendly and professional phone and email etiquette
  • Must have superior organizational skills
  • Must have the flexibility to work a non-traditional schedule - Weekends, Early Mornings, and Evenings

Additional Information
  • Must be able to work in a fast paced environment
  • Must be able to kneel, bend, reach, climb and stand for long durations of time
  • Must be able to lift/carry a minimum of 30lb

Apply