1

Helper Software Documentation Jobs (NOW HIRING)

Sr Manager, Software Documentation

Atlanta, GA ยท On-site

$123K - $154K/yr

... help' that enables them to confidently use the software to run their inbound, outbound, and ... Minimum 6 years of experience documenting technical products. * Experience creating API and code ...

$78K - $167K/yr

These engineers will help solve complex technical challenges, work with real-time embedded systems ... Creates and maintains software documentation and participates actively in design and code reviews.

$78K - $167K/yr

These engineers will help solve complex technical challenges, work with real-time embedded systems ... Creates and maintains software documentation and participates actively in design and code reviews.

You'll develop software documentation and test procedures, troubleshoot software problems, and ... Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This ...

You'll develop software documentation and test procedures, troubleshoot software problems, and ... Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This ...

You'll develop software documentation and test procedures, troubleshoot software problems, and ... Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This ...

Software Engineer II

Santa Clara, CA ยท On-site

$124K - $171K/yr

You'll develop software documentation and test procedures, troubleshoot software problems, and ... Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This ...

Software Engineer II

Austin, TX ยท On-site

$108K - $148K/yr

You'll develop software documentation and test procedures, troubleshoot software problems, and ... Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This ...

Software Engineer II

Santa Clara, CA ยท On-site

$124K - $171K/yr

You'll develop software documentation and test procedures, troubleshoot software problems, and ... Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This ...

You'll develop software documentation and test procedures, troubleshoot software problems, and ... Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This ...

You'll develop software documentation and test procedures, troubleshoot software problems, and ... Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This ...

next page

Showing results 1-20

Helper Software Documentation information

See salary details

$10

$18

$23

How much do helper software documentation jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for helper software documentation in the United States is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by Helper Software Documentation professionals when working with development teams?

Helper Software Documentation professionals often encounter challenges such as staying up-to-date with rapidly evolving software features and ensuring accurate documentation in fast-paced development cycles. They need to proactively communicate with developers to clarify technical details and resolve ambiguities. Balancing clarity for end-users with technical accuracy, while managing tight deadlines and multiple documentation projects, is also a key challenge. Successful professionals thrive by fostering strong collaboration, maintaining organized workflows, and leveraging documentation tools to keep content current.

What is the difference between Helper Software Documentation vs Technical Writer?

AspectHelper Software DocumentationTechnical Writer
CredentialsBasic understanding of software and documentation toolsRelevant degrees or certifications in technical communication or related fields
Work EnvironmentSoftware companies, IT departments, tech support teamsTech companies, publishing firms, corporate communication departments
Industry UsageCommonly used in software support and user assistance rolesWidely used across industries for creating manuals, guides, and documentation
Search & Comparison IntentUnderstanding entry-level documentation rolesClarifying professional scope and qualifications

Helper Software Documentation focuses on basic documentation tasks often performed by support staff or entry-level personnel, while a Technical Writer typically has specialized training and creates comprehensive technical materials. Both roles support software products but differ in scope, expertise, and responsibilities.

What are the key skills and qualifications needed to thrive as a Helper Software Documentation specialist, and why are they important?

To thrive as a Helper Software Documentation specialist, you need strong technical writing skills, a good understanding of software concepts, and often a relevant degree in technical communication or computer science. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, or Markdown editors, as well as source control systems such as Git, is typically required. Attention to detail, the ability to communicate complex information clearly, and collaboration skills are essential soft skills in this role. These skills ensure accurate, user-friendly documentation that supports both end-users and development teams, ultimately improving product usability and customer satisfaction.

What are Helper Software Documentation specialists?

Helper Software Documentation specialists are professionals who create and maintain user guides, manuals, and other instructional materials for software products. Their main goal is to make complex software easy to understand and use by providing clear, concise, and accurate documentation. They often collaborate with software developers, testers, and support teams to ensure that all documentation is up-to-date and helpful for end users. These specialists use various tools to write, edit, and publish documents in formats such as PDFs, web pages, or integrated help systems.
What cities are hiring for Helper Software Documentation jobs? Cities with the most Helper Software Documentation job openings:
What are the most commonly searched types of Software Documentation jobs? The most popular types of Software Documentation jobs are:
What states have the most Helper Software Documentation jobs? States with the most job openings for Helper Software Documentation jobs include:
Senior Software Documentation Specialist

Senior Software Documentation Specialist

Think Tank, Inc.

Gloucester, MA โ€ข Remote

Contractor

Medical, Dental, Vision, Retirement

Posted 16 days ago


Job description

*Authorized to work in the US required; US Citizenship preferred

*Remote Position with occasional travel to the office in Gloucester, MA

*Applicants residing within travel distance preferred

*Three references required

*Salary Negotiable depending on experience, location, and certification

POSITION DESCRIPTION:

The Senior Software Documentation Specialist develops and maintains high-quality, user-focused documentation for NOAA's portfolio of fisheries management applications. This role ensures that technical systems are accessible, understandable, and compliant with federal usability and accessibility standards.

RESPONSIBILITIES:

  • Create, edit, and standardize user documentation produced by development teams.
  • Translate complex technical concepts into clear, concise, and audience-appropriate guidance.
  • Attend development and project meetings to gather requirements and system knowledge.
  • Produce Section 508-compliant documentation suitable for public release on NMFS websites.
  • Organize and manage documentation repositories to ensure consistency and ease of access.
  • Collaborate with developers, help desk staff, and program stakeholders to validate documentation accuracy.

REQUIREMENTS:

  • Bachelor's degree in Technical Communication, English, Information Science, or related field.
  • 6+ years of professional technical documentation experience.
  • Demonstrated experience producing Section 508-compliant federal documentation.
  • Strong editing, organization, and stakeholder engagement skills.
  • JIRA, Confluence
  • MIRO

Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria.

Think Tank also offers a comprehensive benefits package that includes medical, dental, and vision coverage; long-term and short-term disability; and a 401(k) plan. All benefits are subject to eligibility requirements.