ZipRecruiter

Log In

1

Helper Software Documentation Jobs in Michigan (NOW HIRING)

FastTek

Documentation Specialist

Jackson, MI · On-site

We help employees achieve their personal best by offering many opportunities that develop and ... Use appropriate systems/software/programs such as SAP and Project Wise for internal processes

Skytron LLC

Help Desk Analyst

Grand Rapids, MI · On-site

$19 - $25.75/hr

Document user requests and solutions in helpdesk software * One-on-one end-user training, as needed * Assist the Information Services manager with special projects, as assigned * Additional related ...

SKYTRON, LLC

Help Desk Analyst

Grand Rapids, MI

$19 - $25.75/hr

Document user requests and solutions in helpdesk software * One-on-one end-user training, as needed * Assist the Information Services manager with special projects, as assigned * Additional related ...

Skytron LLC

Help Desk Analyst

Grand Rapids, MI · On-site

$19 - $25.75/hr

Document user requests and solutions in helpdesk software * One-on-one end-user training, as needed * Assist the Information Services manager with special projects, as assigned * Additional related ...

Lincoln Electric

Senior Controls Engineer

Plymouth, MI

$92K - $121K/yr

... help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B ... Maintain software documentation and version control. * Coordinate with contractors during ...

Lincoln Electric

Senior Controls Engineer

Plymouth, MI · On-site

$92K - $121K/yr

... help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B ... Maintain software documentation and version control. * Coordinate with contractors during ...

Lincoln Electric

Senior Controls Engineer

Plymouth, MI

$92K - $121K/yr

... help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B ... Maintain software documentation and version control. * Coordinate with contractors during ...

Synectics Inc

Lab Technician

Jackson, MI

$25 - $30/hr

... software. * Documentation & Technical Writing - Ability to manage and interpret technical documents ... Our mission is to empower businesses with the right talent while helping professionals achieve ...

next page

Showing results 1-20

All JobsHelper Software Documentation JobsHelper Software Documentation Jobs in Michigan

Helper Software Documentation information

What are some common challenges faced by Helper Software Documentation professionals when working with development teams?

Helper Software Documentation professionals often encounter challenges such as staying up-to-date with rapidly evolving software features and ensuring accurate documentation in fast-paced development cycles. They need to proactively communicate with developers to clarify technical details and resolve ambiguities. Balancing clarity for end-users with technical accuracy, while managing tight deadlines and multiple documentation projects, is also a key challenge. Successful professionals thrive by fostering strong collaboration, maintaining organized workflows, and leveraging documentation tools to keep content current.

What is the difference between Helper Software Documentation vs Technical Writer?

AspectHelper Software DocumentationTechnical Writer
CredentialsBasic understanding of software and documentation toolsRelevant degrees or certifications in technical communication or related fields
Work EnvironmentSoftware companies, IT departments, tech support teamsTech companies, publishing firms, corporate communication departments
Industry UsageCommonly used in software support and user assistance rolesWidely used across industries for creating manuals, guides, and documentation
Search & Comparison IntentUnderstanding entry-level documentation rolesClarifying professional scope and qualifications

Helper Software Documentation focuses on basic documentation tasks often performed by support staff or entry-level personnel, while a Technical Writer typically has specialized training and creates comprehensive technical materials. Both roles support software products but differ in scope, expertise, and responsibilities.

What are the key skills and qualifications needed to thrive as a Helper Software Documentation specialist, and why are they important?

To thrive as a Helper Software Documentation specialist, you need strong technical writing skills, a good understanding of software concepts, and often a relevant degree in technical communication or computer science. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, or Markdown editors, as well as source control systems such as Git, is typically required. Attention to detail, the ability to communicate complex information clearly, and collaboration skills are essential soft skills in this role. These skills ensure accurate, user-friendly documentation that supports both end-users and development teams, ultimately improving product usability and customer satisfaction.

What are Helper Software Documentation specialists?

Helper Software Documentation specialists are professionals who create and maintain user guides, manuals, and other instructional materials for software products. Their main goal is to make complex software easy to understand and use by providing clear, concise, and accurate documentation. They often collaborate with software developers, testers, and support teams to ensure that all documentation is up-to-date and helpful for end users. These specialists use various tools to write, edit, and publish documents in formats such as PDFs, web pages, or integrated help systems.
What cities in Michigan are hiring for Helper Software Documentation jobs? Cities in Michigan with the most Helper Software Documentation job openings:
Helper Software Documentation jobs near you

Sr Manager, Software Documentation

Kion Group AG

Grand Rapids, MI • On-site

$123K - $154K/yr

Full-time

Posted 12 days ago

Job description

The Product Training and Information (PTI) organization is responsible for creating and publishing documentation and training deliverables according to the global and regional standards for Dematic products, modules, subsystems, solutions, and software. PTI is an enabling function, aligning with Dematic strategy and priorities to enable effective project execution and customer support.
As the leader of the software technical writing team, you will lead the technical writers who design, write, and publish internal documentation and customer-facing deliverables for Dematic's global software platforms. You will foster a positive, supportive team environment that promotes work-life balance and recognition, so team members feel valued, engaged, and motivated.
You will be responsible for team achievement of goals for writing high quality documentation deliverables that enable the Dematic Software Organization to effectively deploy Dematic's Next Gen Software to customers globally, how to use Dematic software to design and test systems, and to arm our customers with 'help' that enables them to confidently use the software to run their inbound, outbound, and internal operations, understand data for reporting and decision-making.
We offer:
Job Description
• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The base pay range for this role is estimated to be $123,200 - $154,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You Will Do in this Role:
  • Build positive relationships with engineers, product managers, other authorities and collaborators, and leaders of those groups along with colleagues in PTI
  • Conduct needs analysis sessions to determine the appropriate depth and breadth of content for the various internal and external audiences
  • Write, edit, and organize technical content regarding installing, configuring, and customizing Dematic software products and required third party applications
  • Take complex input and information from multiple sources, analyze to determine next steps, and effectively execute the plan, adjusting as needed
  • Partner with instructional designers to create engaging and accurate learning content
  • Learn the products and be self-sufficient in using software with simulators and test equipment
  • Establish a strong feedback loop with experts in various roles and continuously improve deliverables
  • Lead monthly team meetings and regular 1-on-1s to foster information sharing, recognition, and connection

What We are Looking For:
  • Ability to guide and grow a team, coordinate performance, adjust to change, and foster a culture of responsibility, trust, and achieve results.
  • Skilled in communication, stakeholder engagement, and cross-functional teamwork to align teams with business objectives.
  • Exceptional writing skills to produce effective technical content for an engineering audience.
  • Strong analytical and problem-solving skills with high attention to detail.
  • Outstanding ability to work with cross-functional teams to build partnerships and get things done.
  • Knowledge of cloud platforms, edge devices, IOT 4.0, and similar concepts.
  • A good sense of humor and an ability to have fun!
  • Confirmed experience with information architecture
  • Familiarity with usability, user experience, and UX writing
  • Minimum 6 years of experience documenting technical products.
  • Experience creating API and code documentation and other developer deliverables.
  • Proficiency with content authoring, publishing, and multimedia development using a variety of applications.
  • Experience with DITA and structured authoring.
  • Experience in material handling systems or similar industry would be an asset
  • Bachelor's degree in technical writing, English, communications, computer science, or similar field.
  • Master's degree desired, equivalent certifications and experience may be substituted

#LI-DP1

Apply