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Helper Software Documentation Jobs Near Me

This position is responsible for providing initial Help Desk support for the business applications ... Assists management with information related to external audits of hardware, software, documentation ...

... design documentation that goes with them * Write and improve web applications in TypeScript ... Help mature the development lifecycle, including CI/CD pipelines, developer tooling, and DevOps ...

Software Engineer

Columbus, OH · On-site

$100K - $115K/yr

... and documentation. * You will collaborate with Subject Matter Experts from various scientific ... Battelle offers comprehensive and competitive benefits to help you live your best life. * Balance ...

Software Engineer

Columbus, OH · On-site

$75K - $125K/yr

Prepares technical and procedural documentation required for software. * Maintains and debugs ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

Senior Software Engineer

Columbus, OH · Hybrid

$118K - $156K/yr

About This Job As a Senior Software Engineer on the team, you will help enhance the developer ... Documentation: Experience creating and maintaining clear internal and customer-facing documentation ...

Senior Software Engineer

Columbus, OH · Hybrid

$118K - $156K/yr

About This Job As a Senior Software Engineer on the team, you will help enhance the developer ... Experience creating and maintaining clear internal and customer-facing documentation for APIs ...

Software QA Intern

Columbus, OH · On-site

$18.50 - $24.50/hr

Your work will directly impact the performance and functionality of our products, helping us ... Document test procedures and results * Participate in test planning and strategy sessions

... creation, documentation), while validating outputs through peer review, automated testing, and ... We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their ...

Senior Software Engineer

Columbus, OH · On-site

$120K - $180K/yr

You will also be a point of contact for guests seeking help with online orders, gift cards, Piada ... Creates and maintains documentation * Collaborates with other departments to develop solutions to ...

Senior Software Engineer

Columbus, OH · On-site

$120K - $180K/yr

You will also be a point of contact for guests seeking help with online orders, gift cards, Piada ... Creates and maintains documentation * Collaborates with other departments to develop solutions to ...

You will also be a point of contact for guests seeking help with online orders, gift cards, Piada ... Creates and maintains documentation * Collaborates with other departments to develop solutions to ...

You will also be a point of contact for guests seeking help with online orders, gift cards, Piada ... Creates and maintains documentation * Collaborates with other departments to develop solutions to ...

Exceptional documentation skills, including creating comprehensive technical documentation ... We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their ...

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Helper Software Documentation information

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How much do helper software documentation jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for helper software documentation in the United States is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.
What cities are hiring for Helper Software Documentation jobs? Cities with the most Helper Software Documentation job openings:
What states have the most Helper Software Documentation jobs? States with the most job openings for Helper Software Documentation jobs include:
What are the most commonly searched types of Software Documentation jobs? The most popular types of Software Documentation jobs are:
A map of the United States highlighting the number of Helper Software Documentation job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Helper Software Documentation job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Help Desk Support Specialist

Help Desk Support Specialist

fi

Columbus, OH

Other

Medical, Dental, Vision

Re-posted 12 days ago


Job description

Franklin International, a leading manufacturer of adhesives, coatings, and sealants is currently seeking a Help Desk Support Specialist. This position is responsible for providing initial Help Desk support for the business applications in use at Franklin. 

Fundamental Job Tasks:

Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.  Gives technical instructions in lay terms.  Troubleshoots, replaces, evaluates and configures devices, specialty software and unique service requests.  Enters Incident Report tickets into Helpdesk database.  Provides clear written and spoken information about a problem, issue, or event to the appropriate IS analyst for further problem resolution, if needed.  Fulfills all service level standards for response time and quality.

Ensures end users have proper software, hardware, and peripherals by implementing maintenance, upgrade and installation plans for PC replacements.  Monitors IS hardware and software inventories.  Enters hardware and software inventory data into the Helpdesk Inventory database.  Trains end users on office equipment, hardware and software, as needed. Works with Help Desk, IS personnel and Corporate Services to co-ordinate and complete the installation of computer facilities for new hires and for office moves.

Assists management with information related to external audits of hardware, software, documentation and reporting. 

Targeted Skills/Knowledge:

Associate of Science degree in Technology or equivalent experience is required. Experience with PC repair and support service along with a working knowledge of Windows operating systems and the MS Office Suite applications is preferred.  The position requires excellent technical, interpersonal skills, as well as good written and verbal communication skills.  Position requires a high degree of analytical and organizational skill.

About Us:

Based in Columbus, Ohio, U.S.A., Franklin International was established in 1935 and today is among the largest privately held manufacturers of adhesives, sealants and polymers for commercial and industrial applications. Franklin integrates its core competency –emulsion polymerization – into a broad product offering, including glues, adhesives, hot melts, binders, sizing compounds and more. These products are distributed across six continents for use in construction, furniture manufacturing, millwork, paper converting, pressure-sensitive products and fiberglass reinforcement.
Franklin International is proud of our family-friendly atmosphere. We are small enough that people know your name, but big enough to have the resources available to do amazing things within our industry. Our award-winning benefits program includes a wide range of benefits from medical, dental, and vision insurance to more unique options like a free on-site fitness center, nurse health coach, 529 Plan matching, and adoption support. Our average employee tenure is over twelve years; learn more at www.FranklinInternational.com.