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Helper Software Documentation Jobs in Missouri (NOW HIRING)

Systems/Controls Engineer II

Saint Louis, MO · On-site

$81K - $105K/yr

Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive ... party software documentation. Key responsibilities include supporting external suppliers ...

Software Content Developer

Columbia, MO

$117K - $121K/yr

... help systems, content library and user training guides. Developing effective documentation gets ... Experience in writing user manuals and software documentation * Excellent written communication ...

Software Content Developer

Columbia, MO · On-site

$117K - $121K/yr

... help systems, content library and user training guides. Developing effective documentation gets ... Experience in writing user manuals and software documentation * Excellent written communication ...

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Helper Software Documentation information

What are some common challenges faced by Helper Software Documentation professionals when working with development teams?

Helper Software Documentation professionals often encounter challenges such as staying up-to-date with rapidly evolving software features and ensuring accurate documentation in fast-paced development cycles. They need to proactively communicate with developers to clarify technical details and resolve ambiguities. Balancing clarity for end-users with technical accuracy, while managing tight deadlines and multiple documentation projects, is also a key challenge. Successful professionals thrive by fostering strong collaboration, maintaining organized workflows, and leveraging documentation tools to keep content current.

What is the difference between Helper Software Documentation vs Technical Writer?

AspectHelper Software DocumentationTechnical Writer
CredentialsBasic understanding of software and documentation toolsRelevant degrees or certifications in technical communication or related fields
Work EnvironmentSoftware companies, IT departments, tech support teamsTech companies, publishing firms, corporate communication departments
Industry UsageCommonly used in software support and user assistance rolesWidely used across industries for creating manuals, guides, and documentation
Search & Comparison IntentUnderstanding entry-level documentation rolesClarifying professional scope and qualifications

Helper Software Documentation focuses on basic documentation tasks often performed by support staff or entry-level personnel, while a Technical Writer typically has specialized training and creates comprehensive technical materials. Both roles support software products but differ in scope, expertise, and responsibilities.

What are the key skills and qualifications needed to thrive as a Helper Software Documentation specialist, and why are they important?

To thrive as a Helper Software Documentation specialist, you need strong technical writing skills, a good understanding of software concepts, and often a relevant degree in technical communication or computer science. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, or Markdown editors, as well as source control systems such as Git, is typically required. Attention to detail, the ability to communicate complex information clearly, and collaboration skills are essential soft skills in this role. These skills ensure accurate, user-friendly documentation that supports both end-users and development teams, ultimately improving product usability and customer satisfaction.

What are Helper Software Documentation specialists?

Helper Software Documentation specialists are professionals who create and maintain user guides, manuals, and other instructional materials for software products. Their main goal is to make complex software easy to understand and use by providing clear, concise, and accurate documentation. They often collaborate with software developers, testers, and support teams to ensure that all documentation is up-to-date and helpful for end users. These specialists use various tools to write, edit, and publish documents in formats such as PDFs, web pages, or integrated help systems.
What are the most commonly searched types of Software Documentation jobs in Missouri? The most popular types of Software Documentation jobs in Missouri are:
What cities in Missouri are hiring for Helper Software Documentation jobs? Cities in Missouri with the most Helper Software Documentation job openings:
Systems/Controls Engineer II

Systems/Controls Engineer II

Bausch + Lomb

Saint Louis, MO • On-site

$81K - $105K/yr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Bausch & Lomb rating

8.6

Company rating: 8.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

27th of 528 rated manufacturers


Job description

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world-from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
Objective:
The candidate will serve as a software-focused Systems Engineer supporting a medical device program through post-submission activities. This role partners with the systems team and engineering subject matter experts (SMEs) and is responsible for software verification and validation (V&V), service software validation, and remediation of third-party software documentation. Key responsibilities include supporting external suppliers, contributing to cybersecurity activities, and ensuring compliance with regulatory and quality requirements. The role requires strong organizational skills, the ability to manage multiple concurrent assignments, and a high degree of independence.
Responsibilities:
• Plan and execute full regression testing for the latest software releases, including authoring and maintaining test protocols and reports.
• Perform software verification and validation in accordance with the B+L Quality Management System (QMS), ensuring traceability to system and product requirements.
• Lead validation of service software in coordination with the service organization and cross-functional stakeholders.
• Transition third-party software documentation in-house; update and restructure key artifacts (e.g., Software Requirements Specification (SRS), Software Design Specification (SDS), Software Architecture Description (SAD)) to support ongoing development and maintenance.
• Author and maintain software documentation aligned to the appropriate Level of Concern (per IEC 62304 and FDA guidance); address gaps identified during Design History File (DHF) remediation efforts.
• Support the Software Field Upgrade Procedure, including documentation development, validation activities, execution of dry runs, and release readiness.
• Provide software support to the external probe manufacturer, including maintainance of associated requirements, design, and test documentation.
• Contribute to product cybersecurity activities, including threat modeling, security risk assessments, and development/maintenance of cybersecurity documentation.
• Support integration of software requirements into the B+L QMS (including traceability matrices) and harmonize software-related hazards across risk management files.
• Apply relevant industry standards and regulatory requirements across all deliverables.
• Maintain the software V&V plan and coordinate with test engineers, software engineers, and external suppliers to ensure timely execution and documentation
• Support post-submission DHF remediation activities related to software.
Qualifications:
Minimum requirements:
  • Bachelor's degree in Engineering (Computer, Software, Systems, Biomedical, or Electrical), Computer Science, or equivalent experience
  • 3-7 years of engineering experience, with a strong emphasis on software
  • Demonstrated ability to interpret, develop, and review software requirements, design, and test documentation
  • Strong communication and organizational skills
  • Self-motivated with the ability to work independently and manage multiple priorities

Preferred requirements:
  • Experience in the medical device industry, including software V&V, regression testing, and development of software documentation (SRS, SDS, SAD, test protocols and reports)
  • Working knowledge of relevant standards and regulations, including IEC 62304, ISO 14971, IEC 62366, FDA premarket software guidance, 21 CFR Part 11, and EU MDR
  • Familiarity with medical device cybersecurity practices
  • Experience remediating or internalizing third-party software documentation
  • Experience with scripting or test automation and ability to read source code (e.g., C/C++, C#, Python)
  • Familiarity with tools such as MS Office, Aras PLM, and D2

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch + Lomb's Job Offer Fraud Statement.
Our Benefit Programs: Employee Benefits: Bausch + Lomb
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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About Bausch & Lomb

Sourced by ZipRecruiter

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world--from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our nearly 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 12,500 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Bridgewater, NJ, US

Year founded

1853