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Helper Software Documentation Jobs in Dallas, TX

Since our founding in 1975, helping investors achieve their goals has been our main reason for ... Onsite * Design, develop, implement, test, document and deliver large-scale, multi-tiered ...

We're empowering smarter medical and economic decision-making to help transform the way people ... Ensure software documentation, traceability, and compliance within a regulated medical environment

We're empowering smarter medical and economic decision-making to help transform the way people ... Ensure software documentation, traceability, and compliance within a regulated medical environment

We're empowering smarter medical and economic decision-making to help transform the way people ... Ensure software documentation, traceability, and compliance within a regulated medical environment

... of the software development process.? Experience in project and process management of a documentation set.? Experience in content management systems and/or help tools.? Track record of problem ...

Help with the creation of software documentation, compatible with regulatory requirements. * Utilizing standardized procedures and practices, work on assignments individually and with project team ...

At Liberty Software, we proudly partner with client pharmacies across the country, helping them ... Develop and maintain architectural documentation - system diagrams, API contracts, data flow models ...

At Liberty Software, we proudly partner with client pharmacies across the country, helping them ... Develop and maintain architectural documentation - system diagrams, API contracts, data flow models ...

At Liberty Software, we proudly partner with client pharmacies across the country, helping them ... Develop and maintain architectural documentation -- system diagrams, API contracts, data flow ...

The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure ... Create and maintain documentation, knowledge base articles, and userfriendly guides * Deliver IT ...

The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure ... Create and maintain documentation, knowledge base articles, and user-friendly guides * Deliver IT ...

The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure ... Create and maintain documentation, knowledge base articles, and user‑friendly guides * Deliver IT ...

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Helper Software Documentation information

See Dallas, TX salary details

$10

$18

$23

How much do helper software documentation jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for helper software documentation in Dallas, TX is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by Helper Software Documentation professionals when working with development teams?

Helper Software Documentation professionals often encounter challenges such as staying up-to-date with rapidly evolving software features and ensuring accurate documentation in fast-paced development cycles. They need to proactively communicate with developers to clarify technical details and resolve ambiguities. Balancing clarity for end-users with technical accuracy, while managing tight deadlines and multiple documentation projects, is also a key challenge. Successful professionals thrive by fostering strong collaboration, maintaining organized workflows, and leveraging documentation tools to keep content current.

What is the difference between Helper Software Documentation vs Technical Writer?

AspectHelper Software DocumentationTechnical Writer
CredentialsBasic understanding of software and documentation toolsRelevant degrees or certifications in technical communication or related fields
Work EnvironmentSoftware companies, IT departments, tech support teamsTech companies, publishing firms, corporate communication departments
Industry UsageCommonly used in software support and user assistance rolesWidely used across industries for creating manuals, guides, and documentation
Search & Comparison IntentUnderstanding entry-level documentation rolesClarifying professional scope and qualifications

Helper Software Documentation focuses on basic documentation tasks often performed by support staff or entry-level personnel, while a Technical Writer typically has specialized training and creates comprehensive technical materials. Both roles support software products but differ in scope, expertise, and responsibilities.

What are the key skills and qualifications needed to thrive as a Helper Software Documentation specialist, and why are they important?

To thrive as a Helper Software Documentation specialist, you need strong technical writing skills, a good understanding of software concepts, and often a relevant degree in technical communication or computer science. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, or Markdown editors, as well as source control systems such as Git, is typically required. Attention to detail, the ability to communicate complex information clearly, and collaboration skills are essential soft skills in this role. These skills ensure accurate, user-friendly documentation that supports both end-users and development teams, ultimately improving product usability and customer satisfaction.

What is a Helper Software Documentation?

Helper Software Documentation specialists are professionals who create and maintain user guides, manuals, and other instructional materials for software products. Their main goal is to make complex software easy to understand and use by providing clear, concise, and accurate documentation. They often collaborate with software developers, testers, and support teams to ensure that all documentation is up-to-date and helpful for end users. These specialists use various tools to write, edit, and publish documents in formats such as PDFs, web pages, or integrated help systems.
What cities near Dallas, TX are hiring for Helper Software Documentation jobs? Cities near Dallas, TX with the most Helper Software Documentation job openings:

Engineering Licensing & Software Asset Specialist

Caeus

Arlington, TX

Full-time

Re-posted yesterday


Job description

Who We Are:

  • CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.
  • CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.
  • CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.

What We Have to Offer:

  • Comprehensive and competitive benefits package and flexibility that promotes work-life balance
  • A work environment where all employees are valued, respected and safe
  • Freedom to succeed by enabling team members to deliver, take initiatives and make decisions
  • Recognition, professional development, advancement and having fun!

Summary

The Engineering Licensing & Software Asset Specialist is responsible for determining, documenting, and managing the correct software licensing models for COTS software products used within CAE's delivered simulator systems. This role serves as the liaison between engineering, procurement, vendors, and internal licensing teams to ensure compliance, cost-efficiency, repeatability, and offline activation support for air-gapped environments. The Engineering Licensing & Software Asset Specialist may also support license tracking and delivery efforts, including logging received licenses, generating software media, tracking Government Reproduction Rights on COTS documentation, and preparing status accounting records and reports.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Engineering Licensing & Software Asset Specialist performs detailed licensing analysis, vendor engagement, documentation, and lifecycle management activities to support CAE's simulator programs. Core duties include interpreting licensing models, producing SKU Bill of Materials, preparing entitlement documentation, and supporting offline activation workflows.

  • Translate simulator architectures (domain controllers, hypervisors, NAS, runtime servers, instructor stations) into accurate licensing requirements.
  • Engage with vendors to obtain written clarification on licensing terms, virtualization rights, and offline activation requirements.
  • Produce buy-ready SKU Bills of Materials (BOMs) for procurement.
  • Support air-gapped installations through offline activation guides and troubleshooting documentation.
  • Maintain entitlement ledgers tied to each delivered simulator.
  • Identify reusable licensing patterns and document them for future programs.
  • Coordinate with engineering, procurement, PMO, and COTS licensing teams.
  • Log incoming software, documentation and software licenses and maintain an inventory of the Software Media Library.
  • Prepare status accounting reports.
  • Prepare deliveries of the Project software and COTS software and documentation to CAE customers.
  • Perform internal audits of the Software Media Library and support QA audits.
  • Support Physical Configuration Audits (PCA) for the projects
  • Develop and update internal work procedures

Qualifications and Education Requirements

  • Bachelor's degree in IT, Computer Science, Engineering, Business, or related field.
  • 4-8+ years of experience in software licensing, SAM, IT procurement, or system integration.
  • Strong analytical skills with ability to interpret complex licensing models.
  • Experience supporting offline/air-gapped systems.
  • Familiarity with export-controlled environments is preferred.
  • Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.

Preferred Skills

Preferred candidates will have experience with air-gapped system deployments, Windows MAK/AVMA activation, SQL virtualization rights, and backup licensing models. They should also possess excellent documentation skills and cross-functional communication abilities

  • Translate simulator architectures (domain controllers, hypervisors, NAS, runtime servers, instructor stations) into accurate OS/SQL/Hypervisor/Backup licensing requirements.
  • Engage with vendors to obtain written clarification on licensing terms, virtualization rights, and offline activation requirements.
  • Produce buy-ready SKU Bills of Materials (BOMs) for procurement.
  • Support air-gapped installations through offline activation guides and troubleshooting documentation.
  • Maintain entitlement ledgers tied to each delivered simulator.
  • Identify reusable licensing patterns and document them for future programs.
  • Coordinate with engineering, procurement, PMO, and COTS licensing teams.
  • Translate simulator architectures (domain controllers, hypervisors, NAS, runtime servers, instructor stations) into accurate OS/SQL/Hypervisor/Backup licensing requirements.
  • Engage with vendors to obtain written clarification on licensing terms, virtualization rights, and offline activation requirements.
  • Produce buy-ready SKU Bills of Materials (BOMs) for procurement.
  • Support air-gapped installations through offline activation guides and troubleshooting documentation.
  • Maintain entitlement ledgers tied to each delivered simulator.
  • Identify reusable licensing patterns and document them for future programs.
  • Coordinate with engineering, procurement, PMO, and COTS licensing teams.

Security Responsibilities

Must complywith all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.

  • Incumbent must be eligible for DoD Personal Security Clearance.

Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.

Work Environment

  • Duties performed in an office environment and manufacturing facility.
  • Must be able to work overtime on and off-shifts as required.
  • The employee is on call 24x7 for the resolution of problems and issues.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to operate a personal computer and sit at workstation for extended periods of time.
  • Ability to lift and carry 15 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected veteran status, as defined under federal, state, or local laws.

Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at hrops@caemilusa.com

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position TypeRegularEqual Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws.At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AIsupported tools to help review applications, with human decisionmaking at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.