Dulles, VA · On-site
$70K - $90K/yr
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications * Certifications such as Security+ and/or Network+ * AZ-100, AZ-700, AZ-900 * Experience with Google Admin
Quick apply
Dulles, VA · On-site
$70K - $90K/yr
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications * Certifications such as Security+ and/or Network+ * AZ-100, AZ-700, AZ-900 * Experience with Google Admin
Dulles, VA · On-site
$70K - $90K/yr
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications * Certifications such as Security+ and/or Network+ * AZ-100, AZ-700, AZ-900 * Experience with Google Admin
Dulles, VA · On-site
$70K - $90K/yr
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications * Certifications such as Security+ and/or Network+ * AZ-100, AZ-700, AZ-900 * Experience with Google Admin
Dulles, VA · On-site
$70K - $90K/yr
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications * Certifications such as Security+ and/or Network+ * AZ-100, AZ-700, AZ-900 * Experience with Google Admin
Quick apply
Dulles, VA · On-site
$70K - $90K/yr
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications * Certifications such as Security+ and/or Network+ * AZ-100, AZ-700, AZ-900 * Experience with Google Admin
Dulles, VA · On-site
$70K - $90K/yr
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications * Certifications such as Security+ and/or Network+ * AZ-100, AZ-700, AZ-900 * Experience with Google Admin
Dulles, VA · On-site
$70K - $90K/yr
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications * Certifications such as Security+ and/or Network+ * AZ-100, AZ-700, AZ-900 * Experience with Google Admin
... years of Helpdesk Technician experience. You will be interacting with clients to solve their IT ... ConnectWise is a plus. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K ...
... years of Helpdesk Technician experience. You will be interacting with clients to solve their IT ... ConnectWise is a plus. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K ...
... with ConnectWise is helpful. - Knowledge of applications like AEC field such as AutoCAD and Revit. - IT Certifications: Microsoft MCP or CompTIA A+. - Technical support of networking equipment ...
... with ConnectWise is helpful. - Knowledge of applications like AEC field such as AutoCAD and Revit. - IT Certifications: Microsoft MCP or CompTIA A+. - Technical support of networking equipment ...
Fairfax, VA · On-site
$45K - $65K/yr
Ticketing System (Spiceworks, ConnectWise, ZenDesk, etc) * Remote Connectivity tools (LogMeIn, GoToAssist, ScreenConnect) * Encompass 360/Encompass LOS Experience : * Help desk: 1 year (Preferred)
Quick apply
Fairfax, VA · On-site
$45K - $65K/yr
Ticketing System (Spiceworks, ConnectWise, ZenDesk, etc) * Remote Connectivity tools (LogMeIn, GoToAssist, ScreenConnect) * Encompass 360/Encompass LOS Experience : * Help desk: 1 year (Preferred)
We typically have our Help Desk employees go onsite after about a year or so, depending on their ... ConnectWise is a plus. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K ...
We typically have our Help Desk employees go onsite after about a year or so, depending on their ... ConnectWise is a plus. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K ...
We are seeking a qualified Tier 1-1.5 Help Desk/Client Analyst professional with helpdesk ... Admin, ConnectWise (or other ticketing systems), and Windows. Responsibilities: - IT support ...
We are seeking a qualified Tier 1-1.5 Help Desk/Client Analyst professional with helpdesk ... Admin, ConnectWise (or other ticketing systems), and Windows. Responsibilities: - IT support ...
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Quick apply
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Merrifield, VA · On-site
$20.25 - $25.75/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Merrifield, VA · On-site
$20.25 - $25.75/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Merrifield, VA · On-site
$20.25 - $25.75/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Merrifield, VA · On-site
$20.25 - $25.75/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise. * Provide Support: Offer timely and helpful support related to security ...
Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise. * Provide Support: Offer timely and helpful support related to security ...
Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise. * Provide Support: Offer timely and helpful support related to security ...
Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise. * Provide Support: Offer timely and helpful support related to security ...
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ... We help clients get work done more efficiently and economically, without compromising quality.
$11.18 - $12.38
1% of jobs
$12.38 - $13.58
8% of jobs
$13.58 - $14.77
11% of jobs
$15.12 is the 25th percentile. Wages below this are outliers.
$14.77 - $15.97
15% of jobs
The median wage is $16.96 / hr.
$15.97 - $17.17
18% of jobs
$17.17 - $18.37
18% of jobs
$18.74 is the 75th percentile. Wages above this are outliers.
$18.37 - $19.56
14% of jobs
$19.56 - $20.76
9% of jobs
$20.76 - $21.96
3% of jobs
$21.96 - $23.16
2% of jobs
$23.16 - $24.35
1% of jobs
$11
$18
$24
| Aspect | Helper Connectwise | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | IT service management, remote and on-site support | Help desk, call centers, remote troubleshooting |
| Industry Usage | Managed service providers, IT departments | IT support, technical support services |
| Common Search/Comparison | Helper Connectwise vs Help Desk Technician |
Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.
The most popular types of Connectwise jobs in Silver Spring, MD are:
For Helper Connectwise jobs in Silver Spring, MD, the most frequently searched job titles are:
The top searched job categories for Helper Connectwise jobs in Silver Spring, MD are:
Cities near Silver Spring, MD with the most Helper Connectwise job openings:
Dulles, VA • On-site
$70K - $90K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 8 days ago
About the Company
Solvere One has established a top-level Managed Service Provider (MSP) brand focused on network security and proactive management solutions, serving as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support.
Opening
Position Summary
We are seeking an Escalations Engineer with MSP experience to serve as a senior escalation resource and technical leader for the service desk. This role requires deep expertise across cloud platforms, hybrid environments, and networking, along with strong communication skills and the ability to resolve complex technical problems that may not have a clear, documented solution.
Key Responsibilities
Salary Range: $70,000 - $90,000 Salary/Year
Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.
“In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.”
Powered by JazzHR
fMEB2rI5B8
