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Helper Connectwise Jobs in Frisco, TX (NOW HIRING)

Responsibilities : • Alert Console Monitoring and Escalation • ConnectWise Ticket Execution • ... Previous helpdesk experience • Experience with Large Enterprise Technology (HA replication ...

New

IT Specialist

Richardson, TX · On-site

$40K - $45K/yr

... help desk support, software management, cloud services, and compliance. By outsourcing these ... Enter time and expenses in ConnectWise as they occur. * Complete assigned training materials and ...

Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems and you know ...

Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems - and you know ...

... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)

Outside Sales Representative

Bedford, TX · On-site

$110K - $150K/yr

Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems - and you know ...

... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)

... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)

Level II Technician

Dallas, TX · On-site

$60K - $80K/yr

Use RMM/PSA tools (ConnectWise, NinjaOne, or AutoTask) to monitor and document service delivery ... Collaborate with the help desk and project teams to ensure client satisfaction and SLA adherence.

Service Desk Analyst 1

Mckinney, TX · On-site

$19 - $26/hr

... better help to serve each of them when the need arises. Customer service will be an important ... Enter the information for each delivery into ConnectWise under the relevant client and mark that ...

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Helper Connectwise information

See Frisco, TX salary details

$10

$17

$22

How much do helper connectwise jobs pay per hour?

As of May 28, 2026, the average hourly pay for helper connectwise in Frisco, TX is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.

What is the difference between Helper Connectwise vs Help Desk Technician?

AspectHelper ConnectwiseHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentIT service management, remote and on-site supportHelp desk, call centers, remote troubleshooting
Industry UsageManaged service providers, IT departmentsIT support, technical support services
Common Search/ComparisonHelper Connectwise vs Help Desk Technician

Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

What job categories do people searching Helper Connectwise jobs in Frisco, TX look for? The top searched job categories for Helper Connectwise jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Helper Connectwise jobs? Cities near Frisco, TX with the most Helper Connectwise job openings:

Tier 1 Helpdesk Engineer

Simpatico Systems

The Colony, TX • On-site

$300/wk

Full-time

Posted 2 days ago


Job description

Job Summary:
Simpatico Systems is a group of engineers dedicated to aligning their goals with customers' organizational objectives by servicing IT, security, and audio-visual needs. The Tier 1 Helpdesk Engineer will provide proactive and reactive support for customer environments, respond to monitoring alerts, and assist in building a world-class operations model.
Responsibilities:
• Alert Console Monitoring and Escalation
• ConnectWise Ticket Execution
• Incident and Problem Ticket Lifecycle Management
• Procedural Documentation Creation and Currency
• Participate in building a world class Operations Model
Qualifications:
Required:
• Previous experience in similar IT field
• Clear and concise communication – written & verbal
• Ability to Multitask in a 'High Pressure Environment'
• Skilled in troubleshooting network infrastructure issues
• Strong understanding of Network Administration
• Understanding of Windows and Linux OS
• Proficient with Microsoft Office
• Ability to type 50+ WPM
• Passion for improvement
• Participate in On-Call Rotation: This position includes a recurring on-call schedule every 18 weeks. During your on-call period, you will serve as secondary on-call for the first week and primary on-call for the second week. On-call responsibilities include responding to critical alerts and high-priority customer issues outside of standard business hours. You will receive $150 compensation for each on-call week, totaling $300 per rotation.
Preferred:
• ITIL Experience
• ConnectWise Manage and Automate Experience
• Previous helpdesk experience
• Experience with Large Enterprise Technology (HA replication technology, SAN solutions, Complex network management)
Company:
Simpatico Systems is an information technology company that provides IT support and cybersecurity services. Founded in 2014, the company is headquartered in Lubbock, USA, with a team of 11-50 employees. The company is currently Early Stage.