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Help Desk Password Reset Jobs in Frisco, TX (NOW HIRING)

HARRIS & HARRIS LTD

Help Desk Analyst

Coppell, TX · On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk tasks such as password reset, and unlocking desktops. This position will also work closely with the ...

Harris & Harris

Help Desk Analyst

Coppell, TX · On-site

$40K - $55K/yr

The Help Desk Analyst is responsible for daily support and will perform help desk tasks such as password reset, and unlocking desktops. This position will also work closely with the Network Analyst ...

ettain group

Help Desk

Irving, TX · On-site

$19.25 - $26/hr

For over a century,the non-profit has helped build the future leaders of this country by combining ... password reset. Customer base: Mostly employees that belong to the national office or our ...

ettain group

Help Desk

Irving, TX · On-site

$19.25 - $26/hr

For over a century,the non-profit has helped build the future leaders of this country by combining ... password reset. Customer base: Mostly employees that belong to the national office or our ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX · Hybrid

$16.25 - $18/hr

The calls vary from a very quick password reset that require very little effort, to mid-level ... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX · Hybrid

$16.25 - $18/hr

The calls vary from a very quick password reset that require very little effort, to mid-level ... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users ...

The Options Clearing

Senior Associate, Help Desk

Dallas, TX · On-site

$18.25 - $24.75/hr

A senior help desk associate provides advanced technical support, resolves complex issues, and ... Ability to perform standard user management tasks like password resets, unlocking accounts, and ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX

Reset student email and domain account passwords * Provide excellent customer service * Assist with ... Keep warehouse, Help Desk and tech benches orderly and safe by keeping area organized and ready for ...

IPRO Media

Be Seen First

MSP Help Desk

Van Alstyne, TX · On-site

$45K - $60K/yr

IT Helpdesk Specialist - Tier 1 IPRO MSP • Van Alstyne, TX • Full-Time • $45,000-$60,000/year ... You'll handle the daily mix of password resets, Outlook quirks, printer mysteries, new-user setups ...

STULZ

Helpdesk Technician III

Denton, TX · On-site

$18.75 - $25.25/hr

IT Hardware Administrator & Help Desk Technician III Summary The IT Hardware Administrator & Help ... Perform routine account tasks in Active Directory and Microsoft 365 such as user setup, password ...

STULZ USA

Helpdesk Technician III

Denton, TX

$18.75 - $25.25/hr

IT Hardware Administrator & Help Desk Technician III Summary The IT Hardware Administrator & Help ... Perform routine account tasks in Active Directory and Microsoft 365 such as user setup, password ...

STULZ USA

Helpdesk Technician III

Denton, TX · On-site

$18.75 - $25.25/hr

IT Hardware Administrator & Help Desk Technician III Summary The IT Hardware Administrator & Help ... Perform routine account tasks in Active Directory and Microsoft 365 such as user setup, password ...

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Help Desk Password Reset information

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$33

How much do help desk password reset jobs pay per hour?

As of May 28, 2026, the average hourly pay for help desk password reset in Frisco, TX is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Password Reset specialist, and why are they important?

To thrive as a Help Desk Password Reset specialist, you need a basic understanding of IT systems, troubleshooting skills, and familiarity with authentication and security protocols, often supported by a high school diploma or relevant IT certifications such as CompTIA A+. Proficiency with ticketing systems, remote desktop tools, and identity management platforms like Active Directory is typically required. Strong communication, patience, and attention to detail are crucial soft skills for effectively assisting users and resolving issues efficiently. These skills and qualities ensure users regain access securely and promptly, maintaining organizational productivity and data security.

What are some common challenges faced in a Help Desk Password Reset role, and how can they be managed effectively?

A common challenge in a Help Desk Password Reset role is balancing security protocols with providing prompt assistance to users. Technicians must verify user identities carefully to prevent unauthorized access, which can sometimes slow down the process or lead to frustrated users. Additionally, handling high volumes of requests during peak times requires strong organizational skills and the ability to prioritize tasks efficiently. Building clear communication with users and following standardized procedures can help overcome these challenges and ensure both security and customer satisfaction.

What does a Help Desk Password Reset specialist do?

A Help Desk Password Reset specialist assists users who are unable to access their accounts due to forgotten or expired passwords. They verify the identity of users, reset passwords, and provide guidance on creating secure passwords. Their role is essential for maintaining security while ensuring users regain access quickly and efficiently. Often, they also educate users about password policies and best practices to prevent future issues.

How can I make 2000 a week working from home?

A Help Desk Password Reset role typically pays hourly wages and may offer overtime or bonuses, but earning $2000 weekly from such a position alone is uncommon without additional skills or side income. To increase earnings, professionals often develop technical skills, obtain certifications, or take on multiple shifts, remote freelance work, or related IT support roles. High weekly earnings generally require advanced expertise, specialized certifications, or management responsibilities in IT support environments.

What is the difference between Help Desk Password Reset vs Service Desk Technician?

AspectHelp Desk Password ResetService Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often with additional troubleshooting skills
Work EnvironmentHelp desk support, primarily remote or on-siteService desk environment, handling broader IT issues
Employer & IndustryIT support teams across various industriesIT service providers, corporate IT departments
Search & Comparison IntentFocus on password reset tasksBroader IT support responsibilities

Help Desk Password Reset specialists primarily focus on resetting and managing user passwords, while Service Desk Technicians handle a wider range of IT support issues. Both roles require similar certifications and work in comparable environments, but Service Desk Technicians have broader troubleshooting duties.

What are popular job titles related to Help Desk Password Reset jobs in Frisco, TX? For Help Desk Password Reset jobs in Frisco, TX, the most frequently searched job titles are:
What job categories do people searching Help Desk Password Reset jobs in Frisco, TX look for? The top searched job categories for Help Desk Password Reset jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Help Desk Password Reset jobs? Cities near Frisco, TX with the most Help Desk Password Reset job openings:
Help Desk Password Reset jobs near you
Help Desk Analyst

Help Desk Analyst

HARRIS & HARRIS LTD

Coppell, TX • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Help Desk Analyst to join our Information Technology team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!

Help Desk Analyst

The Help Desk Analyst is responsible for daily support and will perform help desk tasks such as password reset, and unlocking desktops. This position will also work closely with the Network Analyst in providing support to the computer network and telecom systems. In addition, on call after hours and evening/weekend support may be required as needed.

Location: On-Site at Coppell, TX office daily

Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed.

Salary: $40,000.00 to $55,000.00 annually

Additional Compensation and Benefits:

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:

  • Medical, Dental, and Vision insurances from premium providers
  • 401K with matching
  • Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
  • Tuition Reimbursement
  • Paid Time Off, Sick Time, Wellness Days and Paid Holidays
  • Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.


DAY TO DAY

  • Provide technical support for desktop systems software, hardware and peripherals, including printers, phones, handhelds and remote laptops in a Windows (XP, 7, 2003, 2008) environment.
  • Customizes the conversation by articulating clear instructions and troubleshooting information appropriate to the employee’s level of technical knowledge. Ensures understanding so that all staff is able to perform their job functions.
  • Install, configure, troubleshoot and resolve hardware, software and connectivity issues.
  • Provide daily 2003/2008 Active Directory administration of users, desktops and file/folder permissions.
  • Responsible for user setups, moves and system permissions.
  • Ensures high priority work is completed within the required timeframe to increase department functionality and eliminate missed deadlines. Communicates with management if they are unable to meet a deadline.
  • Maintain and update the ticket tracking, asset management and inventory tracking systems.
  • Remains flexible, open and positive in the face of changing needs of the company by thinking outside of the box and adjusting plans to meet current needs.
  • Makes a professional impression at all times with everyone by acting calm, responsible and respectful of others.

WHAT YOU MUST POSSESS

Must Have:

  • Must have experience and knowledge of troubleshooting Microsoft Office MS Word, MS Excel, MS Access, MS Power Point and Outlook.
  • A minimum of 1 year of experience in a help desk or similar role
  • High School Diploma or Equivalent
  • Experience and knowledge troubleshooting Microsoft Office Suite and Windows

Other Required Skills:

  • Strong ability to prioritize work appropriately, be flexible and be well organized.
  • Exceptional analytical and problem-solving skills.
  • Ability to think out of the box and implement smart solutions to ever changing company needs.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.

WHY HARRIS & HARRIS?

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.

The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.

We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.

At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.

We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.

At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!

Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.