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Help Desk Password Reset Jobs (NOW HIRING)

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Help Desk Technician ... password reset requests, workstation migrations, and hardware support tasks. - Design and implement ...

Digital Consultants, LLC

Help Desk SME

Dugway, UT

The Help Desk Supervisor provides advanced technical support and oversight of service desk ... Support user account administration, access management, and password reset activities. * Install ...

Digital Consultants, LLC

Help Desk SME

Dugway, UT · On-site

The Help Desk Supervisor provides advanced technical support and oversight of service desk ... Support user account administration, access management, and password reset activities. * Install ...

Digital Consultants LLC

Help Desk SME

Dugway, UT · On-site

The Help Desk Supervisor provides advanced technical support and oversight of service desk ... Support user account administration, access management, and password reset activities. * Install ...

Odom

IT Manager, Help Desk

Vancouver, WA

$115K - $145K/yr

... Password Reset, Freshservice, UKG, Encompass, PrinterLogic, CodeTwo, ScreenCloud, and other business systems. * Coordinate Help Desk readiness and coverage for operational events including warehouse ...

Odom

IT Manager, Help Desk

Boise, ID

$115K - $145K/yr

... Password Reset, Freshservice, UKG, Encompass, PrinterLogic, CodeTwo, ScreenCloud, and other business systems. * Coordinate Help Desk readiness and coverage for operational events including warehouse ...

Odom

IT Manager, Help Desk

Vancouver, WA · On-site

$115K - $145K/yr

... Password Reset, Freshservice, UKG, Encompass, PrinterLogic, CodeTwo, ScreenCloud, and other business systems. * Coordinate Help Desk readiness and coverage for operational events including warehouse ...

Odom

IT Manager, Help Desk

Spokane, WA

$115K - $145K/yr

... Password Reset, Freshservice, UKG, Encompass, PrinterLogic, CodeTwo, ScreenCloud, and other business systems. * Coordinate Help Desk readiness and coverage for operational events including warehouse ...

Digital Consultants, LLC

SR Help Desk Technician

Dugway, UT

$18.25 - $24.50/hr

The Help Desk Technician III provides advanced technical support for Information Technology (IT) ... Support user account administration, access management, and password reset activities. * Install ...

Digital Consultants, LLC

SR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

The Help Desk Technician III provides advanced technical support for Information Technology (IT) ... Support user account administration, access management, and password reset activities. * Install ...

Digital Consultants LLC

SR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

The Help Desk Technician III provides advanced technical support for Information Technology (IT) ... Support user account administration, access management, and password reset activities. * Install ...

Linchpin Solutions Inc

Help Desk Specialist

Quantico, VA · On-site

$55K - $65K/yr

The Tier 1 Help Desk Specialist serves as the primary interface for users encountering basic ... Provide password reset support * Process routine requests involving enrollment, disenrollment ...

HARRIS & HARRIS LTD

Help Desk Analyst

Coppell, TX · On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk tasks such as password reset, and unlocking desktops. This position will also work closely with the ...

Eitacies Inc

Service Desk Personnel

Nashville, TN · On-site

$25 - $30/hr

Service Desk Personnel Nashville, TN 37243 (MUST be locals to TN) Positions: 2 We are seeking ... Password reset and account unlock iOS Support & Deployment * Setup of iPhones/iPads * iTunes ...

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All JobsHelp Desk Password Reset Jobs

Help Desk Password Reset information

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$14

$24

$35

How much do help desk password reset jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for help desk password reset in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Password Reset vs Service Desk Technician?

AspectHelp Desk Password ResetService Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often with additional troubleshooting skills
Work EnvironmentHelp desk support, primarily remote or on-siteService desk environment, handling broader IT issues
Employer & IndustryIT support teams across various industriesIT service providers, corporate IT departments
Search & Comparison IntentFocus on password reset tasksBroader IT support responsibilities

Help Desk Password Reset specialists primarily focus on resetting and managing user passwords, while Service Desk Technicians handle a wider range of IT support issues. Both roles require similar certifications and work in comparable environments, but Service Desk Technicians have broader troubleshooting duties.

What are some common challenges faced in a Help Desk Password Reset role, and how can they be managed effectively?

A common challenge in a Help Desk Password Reset role is balancing security protocols with providing prompt assistance to users. Technicians must verify user identities carefully to prevent unauthorized access, which can sometimes slow down the process or lead to frustrated users. Additionally, handling high volumes of requests during peak times requires strong organizational skills and the ability to prioritize tasks efficiently. Building clear communication with users and following standardized procedures can help overcome these challenges and ensure both security and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Help Desk Password Reset specialist, and why are they important?

To thrive as a Help Desk Password Reset specialist, you need a basic understanding of IT systems, troubleshooting skills, and familiarity with authentication and security protocols, often supported by a high school diploma or relevant IT certifications such as CompTIA A+. Proficiency with ticketing systems, remote desktop tools, and identity management platforms like Active Directory is typically required. Strong communication, patience, and attention to detail are crucial soft skills for effectively assisting users and resolving issues efficiently. These skills and qualities ensure users regain access securely and promptly, maintaining organizational productivity and data security.

What does a Help Desk Password Reset specialist do?

A Help Desk Password Reset specialist assists users who are unable to access their accounts due to forgotten or expired passwords. They verify the identity of users, reset passwords, and provide guidance on creating secure passwords. Their role is essential for maintaining security while ensuring users regain access quickly and efficiently. Often, they also educate users about password policies and best practices to prevent future issues.
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What cities are hiring for Help Desk Password Reset jobs? Cities with the most Help Desk Password Reset job openings:
What states have the most Help Desk Password Reset jobs? States with the most job openings for Help Desk Password Reset jobs include:
What job categories do people searching Help Desk Password Reset jobs look for? The top searched job categories for Help Desk Password Reset jobs are:
Help Desk Password Reset jobs near you
Infographic showing various Help Desk Password Reset job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,106 per year, or $24.1 per hour.
Help Desk Specialist

Help Desk Specialist

360 IT Professionals

Radnor, PA

Full-time

Posted 11 days ago

Job description

Company Description

360 IT Professionals is a California base Minority Business Enterprise specializing in the field
of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months.

Job Description

PSB job description for your reference:

Job Title: Help Desk Specialist

Work Location: Radnor, PA

Duration: 3 month contract

MUST HAVE:

  • Previous IT Service Desk experience including:
  • Experience investigating and supporting end user technology including hardware, printers, phones, and software
  • Active Directory experience including password reset and basic user and security administration
  • Experience with laptop reimaging
  • Proficient in Microsoft Office applications including MS Outlook
  • Excellent communication and strong customer service skills
Qualifications

Any education

Additional Information

Local candidates preferred. Immediate interview and placement!

Apply