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Help Desk Password Reset Jobs (NOW HIRING)

EITACIES

Service Desk Personnel

Nashville, TN

$19.25 - $26/hr

Service Desk Personnel Nashville, TN 37243 (MUST be locals to TN) Positions: 2 We are seeking ... Password reset and account unlock iOS Support & Deployment Setup of iPhones/iPads iTunes account ...

EITACIES Inc.

Service Desk Personnel

Nashville, TN · On-site

$19.25 - $26/hr

EITACIES Inc. is seeking Service Desk Personnel with strong technical troubleshooting and customer ... Password reset and account unlock • iOS Support & Deployment • Setup of iPhones/iPads • ...

ettain group

Help Desk

Irving, TX

$19.25 - $26/hr

For over a century,the non-profit has helped build the future leaders of this country by combining ... password reset. Customer base: Mostly employees that belong to the national office or our ...

ettain group

Help Desk

Irving, TX · On-site

$19.25 - $26/hr

For over a century,the non-profit has helped build the future leaders of this country by combining ... password reset. Customer base: Mostly employees that belong to the national office or our ...

WW&R

Help Desk Support Specialist Sr.

Independence, OH · Remote

$23.94 - $29.67/hr

Position Purpose: Under general supervision, the Help Desk Support Specialist Sr. (Tier II ... Supports L1 functions as needed including call queue support, password reset/unlocks and ticket ...

WW&R

Help Desk Support Specialist Sr.

Cincinnati, OH · Remote

$23.94 - $31.15/hr

Position Purpose: Under general supervision, the Help Desk Support Specialist Sr. (Tier II ... Supports L1 functions as needed including call queue support, password reset/unlocks and ticket ...

Ask IT consulting

Help Desk Support

Des Moines, IA

$19.50 - $26.25/hr

A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support. Complete Description: This ...

TEKsystems

Service Desk Analyst

Westlake, OH · On-site

$18 - $23/hr

This role is really more "networking support" than a password reset service desk. With it being ... In addition to supporting customers, the help desk staff will also develop, maintain, and ...

BlueBridge Networks

Helpdesk Engineer

Cleveland, OH · On-site

... email, password reset, printers, networking, Microsoft Office, Office365. · Maintain, implement ... help desk interactions within our ticketing system. · Participate in after-hours upgrades ...

TEKsystems

Service Desk Analyst

Westlake, OH

$18 - $23/hr

This role is really more "networking support" than a password reset service desk. With it being ... In addition to supporting customers, the help desk staff will also develop, maintain, and ...

TEKsystems

Service Desk Analyst

Westlake, OH · On-site

$18 - $23/hr

This role is really more "networking support" than a password reset service desk. With it being ... In addition to supporting customers, the help desk staff will also develop, maintain, and ...

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All JobsHelp Desk Password Reset Jobs

Help Desk Password Reset information

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$14

$24

$35

How much do help desk password reset jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for help desk password reset in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Password Reset vs Service Desk Technician?

AspectHelp Desk Password ResetService Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often with additional troubleshooting skills
Work EnvironmentHelp desk support, primarily remote or on-siteService desk environment, handling broader IT issues
Employer & IndustryIT support teams across various industriesIT service providers, corporate IT departments
Search & Comparison IntentFocus on password reset tasksBroader IT support responsibilities

Help Desk Password Reset specialists primarily focus on resetting and managing user passwords, while Service Desk Technicians handle a wider range of IT support issues. Both roles require similar certifications and work in comparable environments, but Service Desk Technicians have broader troubleshooting duties.

What are some common challenges faced in a Help Desk Password Reset role, and how can they be managed effectively?

A common challenge in a Help Desk Password Reset role is balancing security protocols with providing prompt assistance to users. Technicians must verify user identities carefully to prevent unauthorized access, which can sometimes slow down the process or lead to frustrated users. Additionally, handling high volumes of requests during peak times requires strong organizational skills and the ability to prioritize tasks efficiently. Building clear communication with users and following standardized procedures can help overcome these challenges and ensure both security and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Help Desk Password Reset specialist, and why are they important?

To thrive as a Help Desk Password Reset specialist, you need a basic understanding of IT systems, troubleshooting skills, and familiarity with authentication and security protocols, often supported by a high school diploma or relevant IT certifications such as CompTIA A+. Proficiency with ticketing systems, remote desktop tools, and identity management platforms like Active Directory is typically required. Strong communication, patience, and attention to detail are crucial soft skills for effectively assisting users and resolving issues efficiently. These skills and qualities ensure users regain access securely and promptly, maintaining organizational productivity and data security.

What does a Help Desk Password Reset specialist do?

A Help Desk Password Reset specialist assists users who are unable to access their accounts due to forgotten or expired passwords. They verify the identity of users, reset passwords, and provide guidance on creating secure passwords. Their role is essential for maintaining security while ensuring users regain access quickly and efficiently. Often, they also educate users about password policies and best practices to prevent future issues.
More about Help Desk Password Reset jobs
What cities are hiring for Help Desk Password Reset jobs? Cities with the most Help Desk Password Reset job openings:
What states have the most Help Desk Password Reset jobs? States with the most job openings for Help Desk Password Reset jobs include:
What job categories do people searching Help Desk Password Reset jobs look for? The top searched job categories for Help Desk Password Reset jobs are:
Help Desk Password Reset jobs near you
Infographic showing various Help Desk Password Reset job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,106 per year, or $24.1 per hour.
Service Desk Personnel

Service Desk Personnel

EITACIES

Nashville, TN

$19.25 - $26/hr

Other

Posted 5 days ago

Job description

Service Desk Personnel Nashville, TN 37243 (MUST be locals to TN) Positions: 2

We are seeking Service Desk Personnel with strong technical troubleshooting and customer support experience. Candidates must be capable of handling a fast-paced IT support environment and resolving a wide range of technical issues efficiently.

Key Requirements:

Ability to handle up to 30 calls per day

Strong customer service and communication skills

Must be able to lift at least 50 lbs

Prior IT Call Center experience preferred

Technical Skills:

Printer Administration & Troubleshooting

Server print queues and local queues

Active Directory Management

Navigate different OUs

User attribute lookup

Password reset and account unlock

iOS Support & Deployment

Setup of iPhones/iPads

iTunes account reset

Network settings reset

Backup and restore

Video Conferencing Tools

Cisco WebEx

Microsoft Teams

Cisco Presence solutions

Network Troubleshooting

Internal vs external connectivity

VPN

LTE

WiFi

Application Support

Account permissions

Compatibility issues

Browser vs installed applications

Remote Support Tools

MSRA

RDP

Microsoft Teams

WebEx

Hardware Deployment

ServiceNow

Ticket management

Ticket assignment

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