ZipRecruiter

Log In

1

Help Desk Password Reset Jobs (NOW HIRING)

ettain group

Help Desk

Irving, TX · On-site

$19.25 - $26/hr

For over a century,the non-profit has helped build the future leaders of this country by combining ... password reset. Customer base: Mostly employees that belong to the national office or our ...

ettain group

Help Desk

Irving, TX · On-site

$19.25 - $26/hr

For over a century,the non-profit has helped build the future leaders of this country by combining ... password reset. Customer base: Mostly employees that belong to the national office or our ...

Ask IT consulting

Help Desk Support

Des Moines, IA · On-site

$19.50 - $26.25/hr

A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support. Complete Description: This ...

TEKsystems

Help Desk Technician

Raleigh, NC · Remote

$20 - $30/hr

Support end-user account and password reset requests. * Provide guidance to users regarding basic ... Help Desk Support * Technical Troubleshooting * ServiceNow * Customer Service * Ticket Management ...

BlueBridge Networks

Helpdesk Engineer

Cleveland, OH · On-site

... email, password reset, printers, networking, Microsoft Office, Office365. · Maintain, implement ... help desk interactions within our ticketing system. · Participate in after-hours upgrades ...

MetroSys

Help Desk Technician

Tampa, FL · Remote

Support password resets, account provisioning, deprovisioning, and user lifecycle activities ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

This position is 100% on the phones, password resets and application support. No Tier 2 work will ... Reset or restore mainframe, LAN and User IDs and passwords through RACF or Active Directory • ...

MetroSys

Help Desk Technician

Tampa, FL · On-site +1

$20 - $25/hr

Support password resets, account provisioning, deprovisioning, and user lifecycle activities ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...

TEKsystems

Help Desk Analyst

Catonsville, MD

$18 - $19/hr

Skills Help desk support, Troubleshooting, Technical support Additional Skills & Qualifications • ServiceNow or other ITSM platform experience • Active Directory support • Password reset ...

FLEXTECS LLC

Help Desk

Atlanta, GA · On-site

$18.50 - $25.25/hr

The Help Desk Analyst troubleshoots hardware and software issues, documents support activities ... Perform password resets, account unlocks, and basic access management requests. * Support employee ...

TEKsystems

Help Desk Analyst

Catonsville, MD

$18 - $19/hr

Skills Help desk support, Troubleshooting, Technical support Additional Skills & Qualifications • ServiceNow or other ITSM platform experience • Active Directory support • Password reset ...

nLeague Services

Help Desk Representative

Nashville, TN · On-site

$17 - $21.75/hr

The work can range from simple password and account issues to Windows, Microsoft 365, Outlook, hardware, printers, connectivity, and application problems. * Prior Help Desk experience is helpful, but ...

New

previous pagenext page

Showing results 21-40

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsHelp Desk Password Reset Jobs

Help Desk Password Reset information

See salary details

$14

$24

$35

How much do help desk password reset jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for help desk password reset in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What does a help desk password reset specialist do?

A Help Desk Password Reset specialist assists users who are unable to access their accounts due to forgotten or expired passwords. They verify the identity of users, reset passwords, and provide guidance on creating secure passwords. Their role is essential for maintaining security while ensuring users regain access quickly and efficiently. Often, they also educate users about password policies and best practices to prevent future issues.

What are the key skills and qualifications needed to thrive as a help desk password reset specialist?

To thrive as a Help Desk Password Reset specialist, you need a basic understanding of IT systems, troubleshooting skills, and familiarity with authentication and security protocols, often supported by a high school diploma or relevant IT certifications such as CompTIA A+. Proficiency with ticketing systems, remote desktop tools, and identity management platforms like Active Directory is typically required. Strong communication, patience, and attention to detail are crucial soft skills for effectively assisting users and resolving issues efficiently. These skills and qualities ensure users regain access securely and promptly, maintaining organizational productivity and data security.

What are some common challenges faced in a help desk password reset role, and how can they be managed effectively?

A common challenge in a Help Desk Password Reset role is balancing security protocols with providing prompt assistance to users. Technicians must verify user identities carefully to prevent unauthorized access, which can sometimes slow down the process or lead to frustrated users. Additionally, handling high volumes of requests during peak times requires strong organizational skills and the ability to prioritize tasks efficiently. Building clear communication with users and following standardized procedures can help overcome these challenges and ensure both security and customer satisfaction.

What is the difference between Help Desk Password Reset vs Service Desk Technician?

AspectHelp Desk Password ResetService Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often with additional troubleshooting skills
Work EnvironmentHelp desk support, primarily remote or on-siteService desk environment, handling broader IT issues
Employer & IndustryIT support teams across various industriesIT service providers, corporate IT departments
Search & Comparison IntentFocus on password reset tasksBroader IT support responsibilities

Help Desk Password Reset specialists primarily focus on resetting and managing user passwords, while Service Desk Technicians handle a wider range of IT support issues. Both roles require similar certifications and work in comparable environments, but Service Desk Technicians have broader troubleshooting duties.

Is help desk password reset a good entry-level IT job?

Help desk password reset roles are typically considered entry-level IT positions that require basic technical skills and customer service abilities. They often serve as a starting point for IT careers, providing experience with troubleshooting, ticketing systems, and common software tools. These roles can lead to more advanced IT positions with additional certifications and skills development.

What job can I get after help desk password reset?

After gaining experience in help desk password reset, you can pursue roles such as IT support specialist, technical support technician, or desktop support analyst. These positions often require knowledge of troubleshooting, operating systems, and remote support tools, and may lead to further certifications like CompTIA A+ or Network+.
More about Help Desk Password Reset jobs

What cities are hiring for Help Desk Password Reset jobs?

Cities with the most Help Desk Password Reset job openings:

What states have the most Help Desk Password Reset jobs?

States with the most job openings for Help Desk Password Reset jobs include:

What are popular job titles related to Help Desk Password Reset jobs?

For Help Desk Password Reset jobs, the most frequently searched job titles are:

Help Desk Password Reset jobs near you
Infographic showing various Help Desk Password Reset job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 71% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Help Desk

Irving, TX • On-site

ettain group
Recruiting and Staffing Services • 201 - 500 employees
Learn more about ettain groupexternal

$19.25 - $26/hr

Contractor

Re-posted 23 days ago

Job description

Company Description

Work for one of the nation's largest and most prominent values-based youth development organizations. The non-profit company provides a program for young people that builds character, trains them in the responsibilities of participating citizenship, and develops personal fitness.

For over a century,the non-profit has helped build the future leaders of this country by combining educational activities and lifelong values with fun. The company believes - and, through over a century of experience, knows - that helping youth is a key to building a more conscientious, responsible, and productive society.

Job Description

Hours: 8 - 5, Monday through Friday. The center is open 7:00 - 7:00 so some overtime might be required.


Duties: Answer phones, answer emails, provide basic technical support to council, such as connectivity, Outlook, proprietary software, password reset.


Customer base: Mostly employees that belong to the national office or our individual councils throughout the country. Some volunteer support is required.


Qualifications

Requirements: Should have an excellent voice on the phone, great customer service skills, decent spelling and grammatical skills, troubleshooting, typing - 45 wpm. 


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply