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Help Desk Associate Jobs in Frisco, TX (NOW HIRING)

Padel39

Front Desk Associate

Carrollton, TX · On-site

$14 - $17/hr

As a Front Desk Associate, you will ensure a welcoming atmosphere while providing exceptional ... You will help manage bookings, answer inquiries, and assist with the overall operations of our ...

Crunch Fitness

Front Desk Associate

Arlington, TX · On-site

$12.50 - $16.25/hr

Front Desk Associate- Arlington Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Colleyville, TX · On-site

$12.50 - $16/hr

Front Desk Associate- Colleyville Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Dallas, TX · On-site

$13.75 - $17.75/hr

Front Desk Associate- Central Forest Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Lift RF Texas, LLC

Front Desk Associate

Dallas, TX · On-site

$13 - $16/hr

Wellness resources The Front Desk Associate is the first face people see when they enter the club ... You will help create a great first impression handle member requests and promote services that help ...

Crunch Fitness

Front Desk Associate

Mckinney, TX · On-site

$13 - $16.75/hr

Front Desk Associate- NEW McKinney Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Lift RF Texas, LLC

Front Desk Associate

Richardson, TX · On-site

$12.75 - $16.25/hr

... Desk Associate is the first face people see when they enter the club ... You will help create a great first impression handle member requests and promote services that help ...

Crunch Fitness - CR Holdings

Front Desk Associate

Plano, TX · On-site

$13 - $16.75/hr

 Front Desk Associate- Plano Club ​ HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Colleyville, TX · On-site

$12.50 - $16/hr

Front Desk Associate- Colleyville Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Lift RF Texas, LLC

Front Desk Associate

Richardson, TX · On-site

$13 - $16/hr

Wellness resources The Front Desk Associate is the first face people see when they enter the club ... You will help create a great first impression handle member requests and promote services that help ...

Crunch Fitness

Front Desk Associate

North Richland Hills, TX · On-site

$12.25 - $15.75/hr

Front Desk Associate- North Richland Hills Club HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Plano, TX · On-site

$13.50 - $17.25/hr

Front Desk Associate- East Plano Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness - CR Holdings

Front Desk Associate

Allen, TX · On-site

$13 - $16.75/hr

 Front Desk Associate- Allen Club ​ HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Mckinney, TX · On-site

$13 - $16.75/hr

Front Desk Associate- NEW McKinney Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Frisco, TX · On-site

$13.25 - $17/hr

Front Desk Associate- Frisco Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Frisco, TX · On-site

$13.25 - $17/hr

 Front Desk Associate- Frisco Club ​ HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Parker, TX · On-site

$13.25 - $17.25/hr

Front Desk Associate- Allen Club HERE WE GROW AGAIN! Are you ready to leave average behind and join ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Frisco, TX

Help Desk Associate information

See Frisco, TX salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for help desk associate in Frisco, TX is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.50 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Frisco, TX?

The most popular types of Help Desk jobs in Frisco, TX are:

What are popular job titles related to Help Desk Associate jobs in Frisco, TX?

For Help Desk Associate jobs in Frisco, TX, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Frisco, TX look for?

The top searched job categories for Help Desk Associate jobs in Frisco, TX are:

What cities near Frisco, TX are hiring for Help Desk Associate jobs?

Cities near Frisco, TX with the most Help Desk Associate job openings:

Help Desk Associate jobs near you

Service Desk Technician (Help Desk)

Richardson, TX • On-site

Smart AutoCare
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Smart AutoCareexternal

$18.25 - $24.50/hr

Full-time

Re-posted 19 days ago

Job description

DEPARTMENT: Information Technology
POSITION: Service Desk Technician
REPORTING TO: IT Manager
Classification: Exempt
The Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the automotive industry, with integrity and longevity in mind.
Our Service Desk Technician: We are looking for a customer service-oriented Help Desk Specialist to provide technical support to fellow team members in an efficient and accurate manner. You will be considered a front-line worker who solves basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.
Job Duties
  • Providing first contact support and initial triage for IT service desk tickets.
  • Maintains, supports, troubleshoots, installs, patches, and upgrades workstations, functional systems, and specialized software and all associated peripherals and information system (IS) based equipment.
  • Track and work projects to completion
  • Track, route, and redirect problems to correct resources
  • Update helpdesk data and produce activity reports
  • Walk associates through problem solving process and document resolutions as necessary for knowledgebase articles.
  • Ensure proper recording, documentation, and closure
  • Recommend procedure modifications and improvements

Job Qualifications
  • 1-2 years proven experience as a Service Desk Technician
  • Bachelor of Science in Computer Science or relevant field or combination of work and education
  • Excellent diagnostic and problem-solving skills
  • Ability to communicate effectively with team members
  • Outstanding organizational, project management, and time-management skills
  • Ability to effectively work independently and on teams
  • Troubleshooting experience on Windows platforms
  • Experience supporting Microsoft Office applications, including Outlook in an exchange or Office 365 environment
  • Experience supporting mobile devices

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