MSP IT Sales Engineer
Bedford, TX · On-site
... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
Bedford, TX · On-site
... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
Bedford, TX · On-site
... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
Bedford, TX · On-site
... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
Quick apply
Bedford, TX · On-site
... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
Bedford, TX · On-site
... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
Bedford, TX · On-site
... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
Bedford, TX · On-site
$110K - $150K/yr
Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems - and you know ...
Bedford, TX · On-site
$110K - $150K/yr
Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems - and you know ...
Bedford, TX · On-site
$110K - $150K/yr
Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems -- and you ...
Quick apply
Bedford, TX · On-site
$110K - $150K/yr
Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems -- and you ...
Bedford, TX · On-site
$110K - $150K/yr
Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems - and you know ...
Bedford, TX · On-site
$110K - $150K/yr
Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems - and you know ...
Bedford, TX · On-site
... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
Quick apply
Bedford, TX · On-site
... and helpdesk * Develop and deliver compelling proof-of-concept demonstrations and solution ... Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
... a Help Desk Support Level II . An IT Technicians role is to ensure system operation and ... Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya.
Quick apply
... a Help Desk Support Level II . An IT Technicians role is to ensure system operation and ... Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya.
Bedford, TX · On-site
Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems and you know ...
Quick apply
Bedford, TX · On-site
Proficiency with CRM tools (ConnectWise, HubSpot, Salesforce, or similar) * Valid driver's license ... Most importantly, you genuinely care about helping businesses solve real IT problems and you know ...
$35K - $50K/yr
Navigates and utilizes help desk processes and procedures. * Utilizes intra-departmental resources ... ITSM ticketing tools include Remedy, Client Service Center, and Connectwise. * Remote desktop ...
Quick apply
$35K - $50K/yr
Navigates and utilizes help desk processes and procedures. * Utilizes intra-departmental resources ... ITSM ticketing tools include Remedy, Client Service Center, and Connectwise. * Remote desktop ...
$30 - $40/hr
Collaborate with the NOC, helpdesk, and field services teams to remediate identified ... Familiarity with ticketing/PSA systems (e.g., ConnectWise) and RMM tools * Exposure to a Managed ...
$30 - $40/hr
Collaborate with the NOC, helpdesk, and field services teams to remediate identified ... Familiarity with ticketing/PSA systems (e.g., ConnectWise) and RMM tools * Exposure to a Managed ...
Plano, TX · On-site
$30 - $40/hr
Collaborate with the NOC, helpdesk, and field services teams to remediate identified ... Familiarity with ticketing/PSA systems (e.g., ConnectWise) and RMM tools * Exposure to a Managed ...
Quick apply
Plano, TX · On-site
$30 - $40/hr
Collaborate with the NOC, helpdesk, and field services teams to remediate identified ... Familiarity with ticketing/PSA systems (e.g., ConnectWise) and RMM tools * Exposure to a Managed ...
Plano, TX · On-site
$30 - $40/hr
Collaborate with the NOC, helpdesk, and field services teams to remediate identified ... Familiarity with ticketing/PSA systems (e.g., ConnectWise) and RMM tools * Exposure to a Managed ...
Plano, TX · On-site
$30 - $40/hr
Collaborate with the NOC, helpdesk, and field services teams to remediate identified ... Familiarity with ticketing/PSA systems (e.g., ConnectWise) and RMM tools * Exposure to a Managed ...
Plano, TX · On-site
Collaborate with the NOC, helpdesk, and field services teams to remediate identified ... Familiarity with ticketing/PSA systems (e.g., ConnectWise) and RMM tools * Exposure to a Managed ...
Quick apply
Plano, TX · On-site
Collaborate with the NOC, helpdesk, and field services teams to remediate identified ... Familiarity with ticketing/PSA systems (e.g., ConnectWise) and RMM tools * Exposure to a Managed ...
Dallas, TX · On-site
$65K - $85K/yr
This is not a basic help desk position. You will troubleshoot complex issues across Microsoft 365 ... Experience with NinjaOne, Autotask, ConnectWise, Kaseya, or comparable RMM and PSA platforms
Quick apply
Dallas, TX · On-site
$65K - $85K/yr
This is not a basic help desk position. You will troubleshoot complex issues across Microsoft 365 ... Experience with NinjaOne, Autotask, ConnectWise, Kaseya, or comparable RMM and PSA platforms
Dallas, TX · On-site
$80K - $90K/yr
... ConnectWise or HubSpot What Success Looks Like Within 6-12 months, you will: • Fully own ... You will have real ownership, real impact, and help shape how
Dallas, TX · On-site
$80K - $90K/yr
... ConnectWise or HubSpot What Success Looks Like Within 6-12 months, you will: • Fully own ... You will have real ownership, real impact, and help shape how
Houston, TX · On-site
$90K - $111K/yr
Manage, coach, and mentor IT team of on-site client employees responsible for helpdesk support ... ConnectWise. * Strong problem-solving skills and the ability to troubleshoot complex IT issues.
Quick apply
Houston, TX · On-site
$90K - $111K/yr
Manage, coach, and mentor IT team of on-site client employees responsible for helpdesk support ... ConnectWise. * Strong problem-solving skills and the ability to troubleshoot complex IT issues.
Round Rock, TX · On-site
$70K - $74K/yr
Proven Experience: 2-3 years of success in an IT support or helpdesk role, ideally within a multi ... Exposure to ITSM platforms (such as ConnectWise) and documentation tools (like ITGlue)
Quick apply
Round Rock, TX · On-site
$70K - $74K/yr
Proven Experience: 2-3 years of success in an IT support or helpdesk role, ideally within a multi ... Exposure to ITSM platforms (such as ConnectWise) and documentation tools (like ITGlue)
Bedford, TX · On-site
Participate in meetings and train Help Desk and Field Technicians. * Assist in developing client It ... Managed Services (MSP), Connectwise and Kaseya experience a plus!
Bedford, TX · On-site
Participate in meetings and train Help Desk and Field Technicians. * Assist in developing client It ... Managed Services (MSP), Connectwise and Kaseya experience a plus!
Bedford, TX · On-site
Participate in meetings and train Help Desk and Field Technicians. * Assist in developing client It ... Managed Services (MSP), Connectwise and Kaseya experience a plus!
Quick apply
Bedford, TX · On-site
Participate in meetings and train Help Desk and Field Technicians. * Assist in developing client It ... Managed Services (MSP), Connectwise and Kaseya experience a plus!
| Aspect | Helper Connectwise | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | IT service management, remote and on-site support | Help desk, call centers, remote troubleshooting |
| Industry Usage | Managed service providers, IT departments | IT support, technical support services |
| Common Search/Comparison | Helper Connectwise vs Help Desk Technician |
Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 20 days ago
About the Role
As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team - bridging the gap between complex managed services capabilities and the real-world business problems our prospects face. You will partner closely with Account Managers and Sales Representatives throughout the sales cycle to design solutions, earn technical trust, and turn opportunities into wins.
Core Responsibilities
Qualifications
Compensation & Benefits
Competitive base salary commensurate with experience, plus performance-based variable compensation tied to influenced revenue. Benefits include health, dental, vision, PTO, 401(k) match, training budget, and vendor certification reimbursement.