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Helpdesk Jobs in Rosedale, MD (NOW HIRING)

Alamo Group

Shop Helper

Elkridge, MD · On-site

$14.75 - $18.75/hr

Super Products is currently accepting applications for a Shop Helper in Elkridge, Maryland. Diagnose, repair, inspect, and maintain truck-mounted vacuum equipment in both the shop and the field ...

Super Products LLC

Shop Helper

Elkridge, MD · On-site

$14.75 - $18.75/hr

Super Products is currently accepting applications for a Shop Helper in Elkridge, Maryland. Diagnose, repair, inspect, and maintain truck-mounted vacuum equipment in both the shop and the field ...

U.S. Coast Guard

Ordnance Equipment Helper

Glen Burnie, MD · On-site +1

$24.50 - $28.58/hr

Learn more about this agency Duties Help You will assist a journeyman ordnance equipment mechanic with work that cannot be handled alone and also performs less difficult tasks alone. Being a civilian ...

Helm Point Solutions

Help Desk Specialist

Columbia, MD · On-site

Help Desk Specialist Ft. Meade Area, MD • Government/Military Clearance Required: TS/SCI with Polygraph Full-Time | Fully Funded | $81K-$85K Secure the Mission. Set the Standard in Cybersecurity.

Quevera

Help Desk Specialist

Odenton, MD · On-site

Quevera is seeking a Help Desk Specialist to join our team. The role involves providing help desk support and service availability monitoring for collaboration services hosted on a government ...

Quick Servant Co Inc

Install Helper

Columbia, MD · On-site

$18 - $22/hr

Quick Servant Company, Inc. is a leading provider of HVAC and refrigeration solutions for commercial and industrial clients located in Columbia, MD. We offer top competitive pay, full benefits ...

Amteck, LLC

Electrical Helper - Chester

Glen Burnie, MD · On-site

$16.50 - $21.25/hr

Amteck is currently looking to add Electrical Helpers to our project in Chester, VA. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

QXO

Delivery Helper

Rosedale, MD · On-site

$23.55/hr

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a ...

Synergy ECP

Help Desk Specialist

Columbia, MD · On-site

Citizenship Help Desk Level 2 Description : Provides 24x7 Help Desk support as defined by first response/Tier 2 support. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN ...

QXO

Delivery Helper

Baltimore, MD · On-site

$23.55/hr

Overview QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced ...

MileOne Autogroup

Help Desk Technician

Baltimore, MD · On-site

$20/hr

MileOne currently has an exciting opportunity for a Help Desk Technician at our corporate headquarters in Towson. SCHEDULE: Monday - Friday COMPENSATION: $20.00/hr This is a fantastic opportunity for ...

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All JobsHelpdesk JobsHelpdesk Jobs in Rosedale, MD

Helpdesk information

See Rosedale, MD salary details

$12

$22

$32

How much do helpdesk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for helpdesk in Rosedale, MD is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What job categories do people searching Helpdesk jobs in Rosedale, MD look for?

The top searched job categories for Helpdesk jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Helpdesk jobs?

Cities near Rosedale, MD with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Rosedale, MD as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $46,186 per year, or $22.2 per hour.

Shop Helper

Elkridge, MD • On-site

Alamo Group
See more jobs at Alamo Groupexternal

$14.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Diagnose, repair, inspect, and maintain truck-mounted vacuum equipment in the shop and in the field.

  • Perform scheduled preventive maintenance inspections and ensure equipment meets DOT and OEM standards.

  • Troubleshoot, diagnose, and repair mechanical, hydraulic, and electrical systems, and interpret related schematics.

Job description

Super Products is currently accepting applications for a Shop Helper in Elkridge, Maryland. Diagnose, repair, inspect, and maintain truck-mounted vacuum equipment in both the shop and the field, ensuring fleet equipment meets DOT and OEM standards for safe, reliable operation.
Super Products Offers:
  • Day 1 Medical, Dental and Vision Insurance
  • 1st Shift Hours
  • Profit Share
  • Company provided uniforms
  • New, clean, safe facility
  • Growing, successful company
  • Plus a full, comprehensive benefit package including:
    • Matching 401K
    • Paid Holidays, Sick Time and Vacation
    • Gym membership reimbursement
    • Company paid life insurance, STD and LTD
    • Educational assistance and dependent scholarship programs
    • And more!

CHECK OUT OUR OPENINGS & APPLY TODAY!
Super Products Career Site
CHECK OUT OUR COMPANY VIDEO!
Super Products Company Video
Join the Super Team!
Super Products LLC, an Alamo Group Company, is a growing manufacturing company with a new s headquarters in Mukwonago, WI and nationwide rental store facilities. We have been designing and manufacturing high quality vacuum truck equipment since 1973 that include the most innovative features available in the market.
Safety is our top priority. We pride ourselves on creating a safe and healthy work environment where our employees can grow and prosper throughout their careers. We offer competitive wages and a customizable benefits package that begins on day one of employment. Take the next step in your career and join a winning team!
Position Summary
Under the direction of the Service Manager, a Mechanic will perform service and repair procedures on truck-mounted vacuum equipment both in the shop and in the field. This position requires travel to make field service and repair calls from time to time and to attend any required training. The work related to the chassis is limited to performing routine PM inspections and requirements for fuels, fluids, and lubrication.
Essential Functions of the Job
  • Troubleshoot, diagnose, and repair mechanical, hydraulic and electrical systems
  • Effectively read and interpret electrical and hydraulic schematics
  • Perform all scheduled PM inspections of chassis, vacuum body, hydraulic, electrical, air and water systems
  • Conduct all repairs within DOT or OEM standards and service to return rental equipment "Ready to Rent" status
  • Performs and document "check in" and "check out" inspections of fleet equipment
  • Maintain and organize shop and storage areas ensuring proper storage of flammable items

Knowledge, Skills and, Abilities (KSA's)
  • Possess solid understanding of the function, operation, and maintenance of truck-mounted vacuum equipment preferred
  • Must demonstrate solid understanding of mechanical and hydraulic system and electrical troubleshooting
  • Ability to read, analyze and interpret technical data, drawings, and schematics
  • Ability to administer DOT inspections
  • Possess basic computer skills
  • Must be organized and possess the ability to multi-task
  • Demonstrate excellent communication skills with the ability to work as part of a team
  • Be self-motivated, shows complete accountability, is timely in all assignments
  • Must own and supply a basic set of hand tools and storage box. The company will provide all large and specialized tools

Education and Experience
  • High School Diploma or GED
  • Minimum three (3) years, verifiable experience as a mechanic
  • Experience of truck mounted vacuum equipment -- preferred

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