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Entry Level It Help Desk Jobs in Rosedale, MD (NOW HIRING)

Superior Skilled Trades

IT Help Desk

Glen Burnie, MD · On-site

$29 - $35/hr

Superior Skilled Trades is seeking an IT Help Desk & AI Integration Specialist for an immediate hire in Glen Burnie, MD! · PAY: $29-35/hour (based upon experience) · HOURS: 7:00 am to 4:00 pm · ...

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CARCHEX LLC

IT Help Desk Associate

Cockeysville, MD · On-site

$22 - $26/hr

The IT Help Desk Associate will provide daily hands-on assistance and first-level support to CARCHEX employees to ensure system efficiency. Essential Responsibilities: · Oversee daily end user ...

Carchex

IT Help Desk Associate

Cockeysville, MD · On-site

$22 - $26/hr

The IT Help Desk Associate will provide daily hands-on assistance and first-level support to CARCHEX employees to ensure system efficiency. Essential Responsibilities: • Oversee daily end user ...

CARCHEX

IT Help Desk Associate

Cockeysville, MD

$22 - $26/hr

The IT Help Desk Associate will provide daily hands-on assistance and first-level support to CARCHEX employees to ensure system efficiency. Essential Responsibilities: Oversee daily end user system ...

Mercy Medical Center

IT Help Desk Tech I

Baltimore, MD · On-site

$22.81/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a IT Support Tech I Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three ...

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

Integrated Resources INC

Help Desk Technician

Columbia, MD

$19.75 - $26.75/hr

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Position: Help Desk Technician Location: Columbia, MD Duration: 3 months to hire Responsibilities : Provide First ...

USM

Help Desk Analyst Tier 1

Baltimore, MD

$20.25 - $27.75/hr

... IT turnkey solutions, IT staffing solutions, and Talent management insights, enabling you to ... Serves as primary point of contact for all users in a help desk environment. * Generates user ...

USM

Helpdesk Analyst

Baltimore, MD

$20.25 - $27.75/hr

... IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world ... Prefer Tier 1 Help Desk experience using MS tools (MS Word, Excel, PowerPoint, and Project) and ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Rosedale, MD

Entry Level It Help Desk information

See Rosedale, MD salary details

$12

$22

$32

How much do entry level it help desk jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level it help desk in Rosedale, MD is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What are entry level IT help desk jobs?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What jobs pay $4000 a week without a degree?

Entry-level IT help desk roles typically do not pay $4,000 a week; however, higher-paying IT positions such as network administrators, cybersecurity analysts, or cloud engineers can reach that level with experience and certifications like CompTIA, Cisco, or AWS. These roles often require technical skills, problem-solving abilities, and sometimes specialized training but not necessarily a college degree.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

How to get entry-level help desk?

To get an entry-level help desk position, candidates should develop basic IT skills, such as troubleshooting hardware and software, and obtain relevant certifications like CompTIA A+. Gaining experience through internships or volunteering can also improve chances, along with strong communication skills and familiarity with ticketing systems. Entry-level roles typically require a high school diploma or equivalent and a willingness to learn on the job.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk professional, and why are they important?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What is the easiest entry-level IT job?

An entry-level IT help desk technician is often considered one of the easiest entry-level IT jobs, as it involves basic troubleshooting, customer support, and using common tools like ticketing systems. It typically requires good communication skills, basic knowledge of computer hardware and software, and sometimes a relevant certification such as CompTIA A+.

Is helpdesk a good entry-level IT job?

Helpdesk positions are common entry-level IT jobs that involve troubleshooting hardware, software, and network issues for users. They provide foundational experience in customer service, technical support, and often require knowledge of operating systems and ticketing tools, making them suitable for those starting a career in IT.

What are some common challenges faced by entry level IT Help Desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What job categories do people searching Entry Level It Help Desk jobs in Rosedale, MD look for? The top searched job categories for Entry Level It Help Desk jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Entry Level It Help Desk jobs? Cities near Rosedale, MD with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
IT Help Desk

IT Help Desk

Superior Skilled Trades

Glen Burnie, MD • On-site

$29 - $35/hr

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

Superior Skilled Trades is seeking an IT Help Desk & AI Integration Specialist for an immediate hire in Glen Burnie, MD!

· PAY: $29-35/hour (based upon experience)

· HOURS: 7:00 am to 4:00 pm

· SCHEDULE: Monday-Friday; approximately 40 hours/week

· START DATE: ASAP

· DURATION: Full-Time, Long-Term Position

IT Help Desk & AI Integration Specialist Job Description:

We are seeking a motivated IT Help Desk & AI Integration Specialist to support day-to-day technology operations while helping drive the adoption of AI solutions across a growing commercial construction company. This hybrid role will provide technical support for office and field personnel while implementing AI tools that improve estimating, project management, reporting, document control, and overall operational efficiency. The ideal candidate is a strong problem solver who enjoys both end-user support and leveraging emerging technology to streamline business processes.

Qualifications for IT Help Desk & AI Integration Specialist:

· 2+ years of experience in IT support, Help Desk, or Systems Administration

· Strong working knowledge of Windows operating systems, Microsoft 365, networking fundamentals, and mobile device management

· Experience supporting hardware, software, user accounts, email, printers, and remote users

· Demonstrated experience utilizing AI tools (LLMs, automation platforms, AI assistants) in a professional environment

· Experience building AI workflows, prompts, templates, or automations that improve business processes

· Excellent troubleshooting, communication, customer service, and documentation skills

· Ability to support both office employees and field/jobsite personnel

· Experience maintaining IT equipment inventory, software licensing, and user access

· Ability to safely use standard office equipment and perform work requiring sitting, standing, walking, lifting up to 30 lbs., and occasional travel between office and jobsites

Preferred Qualifications:

· Experience in commercial construction, construction management, or the AEC industry

· Familiarity with Foundation Software, Procore, Bluebeam, Microsoft Power Platform, or other construction/project management software

· Experience integrating APIs or creating workflow automations

· Understanding of cybersecurity best practices, data governance, and AI security policies

· Ability to train employees on new technologies and AI tools

Additional Requirements for IT Help Desk & AI Integration Specialist:

· Must be eligible to work in the United States

· Must have reliable transportation

· Pre-employment drug screen and background check may be required

· Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

· Self-motivated with the ability to work independently and as part of a collaborative team

WE ARE AN EQUAL OPPORTUNITY EMPLOYER!

¡Hablamos Español! ¡Llámenos a nuestras oficinas y pida comunicarse con alguien que hable español!

Company Description

Superior Skilled Trades is a national provider of skilled trades personnel.